Jobs in the United States

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Added 7 mins ago
Associate - Global Organized Crime Index
Jobgether
Remote, United States
As an Associate, you will support the different stages of the Global Organized Crime Index's production, working closely with the research coordination team and contributing to research,…
Added 12 mins ago
H
Inspection/Building Envelope Consultant - Annapolis Junction, MD
Hillis-Carnes
Annapolis Junction, MD
- $90,000 to $120,000 USD / year
Must have a working knowledge of basic structural systems
Added 18 mins ago
Real Estate Capital Markets Underwriter- Agency/Multifamily Lending
Regions Bank
Atlanta, GA · Dallas, TX · Tampa, FL · Birmingham, AL
…distribution efforts within the Real Estate Capital Markets Project Finance Group. This includes overseeing due diligence efforts after transaction engagement, as well as distribution…
Added 26 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Saint Louis, MO
+ Design, build, test, and maintain scalable full-stack features across front-end and back-end systems, following project engineering standards and conventions.
Added 26 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Kansas City, MO
+ Design, build, test, and maintain scalable full-stack features across front-end and back-end systems, following project engineering standards and conventions.
Added 38 mins ago
Facilities & Maintenance Specialist
Great Hire
Chatsworth, CA
Strong organizational and project management skills.
Added 40 mins ago
TO
Administrative Assistant II - Tax (Limited Term Agreement - LTA)
Town of Gilbert
Gilbert, AZ
- $22.94 to $33.26 USD / hour
In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements:
Added 51 mins ago
Field Engineer - Network Deployment
The GOR Group
Abilene · Abilene, TX
Work collaboratively across engineering, operations, project management, and other functional teams to support successful deployments and organizational priorities.
Added 52 mins ago
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IB Associate – Private Capital Markets
Stifel
New York, NY
- $175,000 to $225,000 USD / year
At Stifel, Associates in Private Capital Markets (PCM) are primarily responsible for acting as the keystone of project teams, serving as project managers taking guidance from senior bankers…
Added 52 mins ago
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IB Vice President - Private Capital Markets
Stifel
New York, NY
- $250,000 USD / year
review and guide Associate and Analyst work, including financial models, capitalization tables, dilution analyses, investor return scenarios and client deliverables; mentor junior team…
Added 56 mins ago
P6 Schedule Administrator III
ACS Professional Staffing
Richland, WA
Associate degree in Engineering, Construction Management, Project Management, Business, or a related technical curriculum from an accredited college or university and 14 years of experience…
Added 1 hour ago
Decision Analytics Associate
ZS
South San Francisco, CA · Thousand Oaks, CA
Candidates must have completed their degree and be available to start full-time employment in 2026 · Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship
Added 1 hour ago
Strategy Insights & Planning Associate
ZS
Bethesda, MD
Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship
Added 1 hour ago
Associate Consultant, Scientific Data & AI
ZS
Boston, MA
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together…
Added 1 hour ago
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Warehouse Lead
Staffmark
Houston, TX
- $23 USD / hour
If your skills and experience are a good match for this role, apply today! This opportunity is based on a Warehouse Associate career path and is being offered by Staffmark to qualified…
Added 1 hour ago
Custodial Supervisor - West Virginia State University
Thompson Hospitality Corporation
Institute, WV
Minimum of 2–3 years of custodial, housekeeping, or facilities maintenance experience required
Added 1 hour ago
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Systems Engineer (SQL)
Jobgether
Remote, United States
- $140,000 to $175,000 USD / year
Administer AWS database environments, including provisioning, configuration, optimization, security, and availability management.
Added 1 hour ago
Scada Engineering Technician
Jobgether
Remote, United States
Proficiency in Microsoft Office applications and project management tools.
Added 1 hour ago
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Pricing Strategy & Insights Manager
Jobgether
Remote, United States
- $101,200 to $161,900 USD / year
Lead cross-functional pricing initiatives, including project planning, stakeholder alignment, and the development of an enterprise-wide pricing roadmap.
Added 1 hour ago
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DevOps Engineer
Jobgether
Remote, United States
- $115,000 to $155,000 USD / year
As a DevOps Engineer, you will lead the design, management, and continuous improvement of cloud infrastructure supporting critical healthcare technology and business operations. You will…
Added 1 hour ago
Spirit Defense - Project Management Specialist (Associate and Mid-Level)
Spirit AeroSystems
Wichita, KS
Oversees and manages the operational aspects of ongoing projects and serves as liaison between program management and planning, project team, and Operations leadership
Added 1 hour ago
HPE Labs - Systems Architecture Lab Research Associate Intern
Hewlett Packard Enterprise
Milpitas, CA
Depending on project the following skills may be preferred:
Added 1 hour ago
Environmental Technician
THE DOW CHEMICAL COMPANY
Midland, MI
…excellence, and continuous improvement across waste and water management…
Added 1 hour ago
VI
Associate Software Engineer, Early Career
Viasat, Inc.
Carlsbad, CA
- $118,000 to $177,000 USD / year
As an Associate Software Engineer, you will be part of the Access Network group on the Beam Management team. In this role, you will be responsible for software development on an Agile…
Added 1 hour ago
Visual Merchandiser & Designer
American Dream
East Rutherford, NJ
Strong organizational, project management, and time-management skills with the ability to effectively prioritize multiple assignments and deadlines.

Rad AI

Customer Success Associate

Remote, United States

$60,000 to $75,000 USD / year

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $75,000 USD / year
Experience: 3+ years of experience in implementation, support, operations, or a related role; healthcare or SaaS experience is a plus.
Posting language: English
Posted: Nov 4, 2026

Original job description

ABOUT RAD AI

At Rad AI, we’re on a mission to transform healthcare with artificial intelligence. Founded by a radiologist, our AI-driven solutions are revolutionizing radiology - saving time, reducing burnout, and improving patient care. With one of the largest proprietary radiology report datasets in the world, our AI has helped uncover hundreds of new cancer diagnoses and reduced error rates in tens of millions of radiology reports by nearly 50%.

Rad AI has secured over $140M in funding, including a recently oversubscribed Series C ($68M round) led by Transformation Capital, bringing our valuation to $528M. Our investors include Khosla Ventures, World Innovation Lab, Gradient Ventures, Cone Health Ventures, and others - all backing our mission to empower physicians with cutting-edge AI.

Our latest advancements in generative AI are used by thousands of radiologists daily, supporting more than one-third of radiology groups and healthcare systems and nearly 50% of all medical imaging in the U.S. at partners including Cone Health, Jefferson Einstein Health, Geisinger, Guthrie Healthcare System, and Henry Ford Health.

Recognized as one of the most promising healthcare AI companies by CB Insights and AuntMinnie https://www.radai.com/news/auntminnie-recognizes-rad-ai-omni-reporting-as-2023s-best-new-radiology-software, and ranked by Deloitte https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html as the 19th fastest-growing company in North America, we are building AI-powered solutions that make a real impact. Most recently, Rad AI was named to CNBC’s Disruptor 50 https://www.cnbc.com/2025/06/10/2025-cnbc-disruptor-50-see-the-full-list-of-companies.html list, highlighting the innovation and momentum behind our mission.

If you’re ready to shape the future of healthcare, we’d love to have you on our team!

ABOUT THE ROLE

The Customer Success Associate is a centralized resource that enables the Customer Success team to move fast and scale. In this role, you will take ownership of core account maintenance duties, gaining hands-on expertise across every facet of customer success. This role supports CSMs and allows them to do more in depth client relationship building. You will become an expert in Rad AI's internal tooling along the way. This is a high-ownership role with a clear path into Customer Success, Technical Support, Sales, or Implementation.

WHAT YOU'LL BE DOING

Own a portfolio of accounts, serving as their primary point of contact.
Run technical account transitions for customers end to end.
Proactively monitor the client feedback and other signals to flag account risks early to the CSM team.
Coordinate technical support escalations and follow engineering tickets through to resolution.
Partner with CSMs on Strategic Business Review ROI data and run key routine analytics reports.
Maintain CRM (HubSpot) hygiene by executing data checks and consolidating contracts.
Become the team's expert in internal tools [Orion, Europa, Linear, and Zendesk.]
Create visibility into systemic issues and recurring work, and recommend process improvements that scale the Customer Success organization.
Take an active role in building out a world-class customer success organization that aims to exceed customer expectations with attentive, responsive, and knowledgeable service.

HOW SUCCESS IS MEASURED

Time saved per CSM: expanding CSM capacity by taking on tactical tasks and operations.
Task throughput: high execution velocity, ticket resolution, and speed.
Customer NPS: contributing to overall account satisfaction and customer sentiment.

WHO WE'RE LOOKING FOR

Bachelor's degree or above.
3+ years of experience in implementation, support, operations, or a related role; healthcare or SaaS experience is a plus.
Strong data analytics skills, with the ability to translate data into actionable insights. Storytelling is key
Tech savvy and tool fluent, with hands-on experience in Microsoft Suite, Zendesk, Linear, and CRM systems such as HubSpot.
Strong track record of using AI tools, such as Claude or Chat GPT, to scale your own productivity and work more efficiently.
Strong project management, organizational, and communication skills to juggle competing priorities and deliver outcomes on a timeline.
Eagerness to continuously learn, adapt, and improve in a fast-paced, ever-changing environment with a desire to advance into Customer Success, Technical Support, Sales, or Implementation.
Gritty, adaptable, and curious, with a high degree of ownership.

NICE TO HAVES:

Experience in a high-growth startup environment.
Experience in a healthcare environment, radiology big plus
Demonstrated record of identifying expansion and cross-sell opportunities.
Knowledge of the healthcare industry and AI technology.
Prior professional consulting or healthcare software implementation experience.

Join our world-class team as we build and deploy AI solutions that empower physicians and transform patient care - making a meaningful impact on millions of lives. Driven by our mission, we prioritize transparency, inclusion, and close collaboration, bringing together exceptional people to revolutionize healthcare. If you're passionate about driving innovation and delivering impactful healthcare solutions, we'd love to hear from you!

To learn more about what it's like to work at Rad AI, visit https://www.radai.com/life-at-rad-ai and be sure to follow us on LinkedIn https://www.linkedin.com/company/radai/?utm_campaign=Recruiting_2026&utm_content=recruiting-job-posting-website&utm_source=recru%5B%E2%80%A6%5Db-posting-website to stay up to date!

Location Details:

For roles listed as San Francisco - Onsite:

This role will be based in our San Francisco office and we expect employees to work onsite four days per week. The remaining time may be worked remotely or onsite, depending on team and business needs.

For roles listed as United States - Remote:

This role is open to candidates located anywhere in the United States.

For roles listed as San Francisco - Onsite + United States - Remote:

We will prioritize candidates who can work onsite four days per week in San Francisco, while also considering remote candidates located anywhere in the United States.

For US-Based Full-Time Roles, Rad AI offers a variety of benefits, including:

Comprehensive Medical, Dental, Vision & Life insurance
HSA (with employer match), FSA, & DCFSA
401(k)
11 Paid Company Holidays
Flexible PTO policy
Annual company-wide offsite
Periodic team offsites
Annual equipment stipend
For roles based outside the US, your recruiter can share more details

At Rad AI, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Please be vigilant regarding job scams. We advise all candidates to apply directly through our official careers page. Our recruiters will use email addresses with the domain @radai.com http://radai.com or no-reply@ashbyhq.com.

Apply on jobs.ashbyhq.com About employer

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Jobs in the United States