Jobs in the United States

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Added 1 min ago
TH
Sr CSE Walmart Inc eCommerce
The Hershey Company
Bentonville, AR
- $149,680 to $187,100 USD / year
Support assortment execution, item setup, and commercialization strategy.
Added 1 min ago
TS
Human Resources Specialist (Payroll Services)
Transportation Security Administration
Springfield, VA
- $143,913 to $187,093 USD / year
Experience overseeing payroll, time and attendance, and leave administration systems, including resolving highly unprecedented or unique action cases, non-routine pay discrepancies and…
Added 1 min ago
NA
SUPERVISORY LOGISTICS MANAGEMENT SPECIALIST
Naval Air Systems Command
China Lake, CA
- $124,085 to $190,627 USD / year
…and management of a comprehensive, affordable and effective support strategy for Software and/or Hardware CDM. | You will plan and monitor integrated logistics support (ILS) for weapons…
Added 1 min ago
VH
Health Science Specialist - Healthcare Ethicist
Veterans Health Administration
Location Negotiable After Selection
- $106,437 to $172,980 USD / year
…extend, and improve health care and research ethics programs, systems, strategies, and services. Customers include VHACO programs, VISNs, VAMCs, Veterans' Service Organizations, other…
Added 1 min ago
AE
TRAINING INSTRUCTOR (CIVIL ENGINEERING)
Air Education and Training Command
Sheppard AFB, TX
- $61,722 to $80,243 USD / year
…experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience include: Teaching or instructing in an adult education program, secondary…
Added 1 min ago
AF
MANAGEMENT SUPPORT SPECIALIST
Air Force Elements, U.S. Special Operations Command
MacDill AFB, FL
- $74,678 to $97,087 USD / year
…experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes: (1) Working with management principles, organizational theory and…
Added 1 min ago
UM
BEHAVIORAL SPECIALIST NF4
U.S. Marine Corps
Twentynine Palms, CA
- $30 USD / hour
…educate, and train Professionals, building their capacity to support the social-emotional and behavior needs of children in…
Added 1 min ago
UM
SCHOOL LIAISON NF4
U.S. Marine Corps
Twentynine Palms, CA
- $36 USD / hour
…higher-level policies relating to education services and community support for schools supporting Marine Corps families OR a combination of education and experience that provides knowledge…
Added 1 min ago
VH
Medical Support Assistant
Veterans Health Administration
Perry Point, MD
- $51,161 to $66,510 USD / year
The purpose of the position is to serve as an Medical Support Assistant, also known as Inpatient Ward Clerk in Health Administration Service. The incumbent is responsible for a wide range…
Added 1 min ago
UC
SEXUAL ASSAULT RESP COORD
U.S. Coast Guard
Cleveland, OH
- $93,461 to $121,502 USD / year
Analyzing sexual assault program data to support reporting and program oversight.
Added 1 min ago
VH
Medical Support Assistant
Veterans Health Administration
Muskogee, OK · Tulsa, OK
- $38,791 to $63,335 USD / year
The Medical Support Assistant (MSA) performs duties related to the receipt, intake and indexing of health and administrative information by interfacing with personal computer applications.…
Added 1 min ago
VH
Medical Support Assistant
Veterans Health Administration
Perry Point, MD
- $40,736 to $66,510 USD / year
The purpose of the position is to serve as an Medical Support Assistant, also known as Inpatient Ward Clerk in Health Administration Service. The incumbent is responsible for a wide range…
Added 1 min ago
SS
IT Specialist (Operating Systems Technician)
Social Security Administration
Durham, NC · Woodlawn, MD
- $77,983 to $111,087 USD / year
At the full performance level, Serves as an IT Specialist in the Office of Systems Operations and Hardware Engineering and is responsible for the complex analysis, planning, design,…
Added 1 min ago
AE
INSTRUCTIONAL SYSTEMS SPECIALIST
Air Education and Training Command
Keesler AFB, MS
- $74,678 to $97,087 USD / year
The primary purpose of this position is: To serve as a Curriculum Development Manager in the Training Support Flight at an AETC Technical Training Center, responsible for the development of…
Added 1 min ago
VH
Associate Chief Pharmacy Service
Veterans Health Administration
Reno, NV
- $161,706 to $210,224 USD / year
Monitors workload, expenditures, staffing, inventory, and resource utilization to ensure appropriate accountability and support effective pharmacy operations.
Added 1 min ago
IH
Health Technician
Indian Health Service
Fort Duchesne, UT
- $37,193 to $52,957 USD / year
…positions. Providing assistance in all clinical clerical duties in support the Nursing Department, Finance, Purchase Referred Care and Medical Records; creating and coordinating the…
Added 1 min ago
VH
Medical Support Assistant (Advanced) - Whole Health
Veterans Health Administration
North Little Rock, AR
- $45,409 to $59,031 USD / year
(b) Assignment. The Advanced MSA performs difficult and responsible specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated…
Added 1 min ago
IH
Health Technician
Indian Health Service
Fort Duchesne, UT
- $37,193 to $52,957 USD / year
…positions. Providing assistance in all clinical clerical duties in support the Nursing Department, Finance, Purchase Referred Care and Medical Records; creating and coordinating the…
Added 1 min ago
AC
PREVENTION COORDINATION SPECIALIST
Air Combat Command
Creech AFB, NV
- $91,427 to $118,857 USD / year
…experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience include 1) Applying knowledge of laws, regulations, and policies as well as…
Added 1 min ago
AF
LOGISTICS MANAGEMENT SPECIALIST
Air Force Elements, U.S. Central Command
MacDill AFB, FL
- $106,437 to $138,370 USD / year
…experience at the next lower grade GS-12, or equivalent in other pay systems. Examples of specialized experience includes expert-level knowledge of logistics planning principles, concepts,…
Added 3 mins ago
HG
Account Manager, Utility
Hitachi Global
Remote, United States
- $139,600 to $209,400 USD / year
…product requirements while coordinating with internal teams to support account objectives. The role involves developing and implementing account plans, conducting customer negotiations,…
Added 3 mins ago
UG
Senior AI/ML Engineer
UnitedHealth Group
Eden Prairie, MN
- $120,100 to $214,500 USD / year
…classification models, summarization workflows, and decision-support tools. You will partner closely with Finance, Data Engineering, Architecture, Security, and Responsible AI teams to…
Added 3 mins ago
UG
Principal Data Engineer
UnitedHealth Group
Eden Prairie, MN
- $112,700 to $193,200 USD / year
Identify and evaluate data sources, systems of record, reference data, documents, and operational data required to support finance solutions while assessing data quality, completeness,…
Added 4 mins ago
UM
Director - Marine Corps Family Team Building NF4
U.S. Marine Corps
Norfolk County, VA
- $65,000 to $70,000 USD / year
…personal and family readiness of Marines and their families and support systems existing in public and private sectors. Excellent organizational and communication skills (oral and written).…
Added 4 mins ago
HA
GROUP SUPPORT STAFF SPECIALIST
Headquarters, Air Force Reserve Command
Westover Air Reserve Base, MA
- $84,260 to $109,545 USD / year
The primary purpose of this position is: As an Air Reserve Technician (ART), to serve as the Senior Support Staff Specialist at the group level organization. The Group Senior Support Staff…

R3 CONTINUUM LLC

Manager, Customer Parternships

Bloomington, MN, United States

$70,000 to $90,000 USD / year

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Job details

Pay: $70,000 to $90,000 USD / year
Education: Bachelor’s degree
Experience: 4 years of experience in Account Management, Client Success, or Customer Partnerships required.
Posting language: English
Posted: Nov 2, 2026

Original job description

Description

Why Work for Us? As a company, we are dedicated to treating each other and our employees with compassion, respect, and care. This has contributed to our ability to help others and to proudly say we have been named one of the nation’s Best and Brightest Companies to work for eight years in a row.

R3 firmly believes that working together to achieve greatness is imperative to positively impacting the lives of others. This collaborative spirit is part of everything we do. Our leadership and diverse team members all embrace this truth: when we join forces, we are unstoppable when it comes to making tomorrow better than today for people.

R3 Continuum provides eligible full-time employees with a comprehensive benefits package including medical, dental, vision, life, disability insurance, a 401(k) retirement plan with company matching, paid time off, paid parental leave, bonus program, and more. Join a company dedicated to helping people and organizations thrive.

Position Summary The Manager of Customer Partnerships is responsible for strengthening and expanding R3’s strategic, clinical, and operational relationships with EAP customers. This role ensures seamless customer experience, drives ongoing account performance, and identifies opportunities for retention and growth. The Manager serves as a trusted advisor to customers and an internal advocate, collaborating closely with Clinical SMEs, Operations, Sales, IT, Accounting, and Product to ensure a consistent, high-quality customer experience.

Subordinate Jobs None.

Essential Functions Customer Partnership & Strategic Account Management

Build, strengthen, and maintain a book of business including long-term customers, to support retention, revenue growth, and quarterly performance goals.
Create and maintain robust account plans
Serve as the primary point of accountability for customer satisfaction, strategic alignment, and performance outcomes.
Provide proactive and timely communication, education, and support to assigned customers.
Conduct recurring strategic customer check-ins and QBRs to review service utilization, program performance, and emerging needs.
Independently deliver and interpret annual stewardship reports and monthly/quarterly performance summaries and translate data into actionable insights.
Identify, pursue, and close upsell and cross-sell opportunities to drive growth within assigned accounts, including leading presentations with Sales and SMEs.
Lead renewal activities including preparation, strategy development, contract review, and customer negotiations to align customer goals with internal revenue objectives.

Cross-Functional Collaboration

Partner with Sales to support RFPs, RFIs, proposals, and customer-facing presentations.
Collaborate with Accounting on invoices, audits, reconciliation, and receivables.
Partner with Network Development to match provider capabilities with customer needs.
Maintain accurate documentation and data integrity in CRM systems (HubSpot preferred).
Represent R3 at industry events and conferences to build relationships and enhance market knowledge.

Customer Advocacy, Issue Resolution & Continuous Improvement

Manage customer escalations including CAPs and RCAs; coordinate investigation and timely resolution of service concerns.
Maintain strong product knowledge and act as an internal and external SME for the R3 Solutions portfolio.
Identify and recommend process improvements to increase efficiency and enhance the customer experience.

Required Skills/Abilities:

Demonstrated ability to build, nurture, and retain strong customer relationships.
Expertise in presenting and articulating product value; ability to serve as an SME for R3 Solutions.
Strong customer service orientation with proven success managing complex escalations.
Ability to analyze data, identify trends, and translate insights into strategies and recommendations.
Strong analytical, critical thinking, and problem-solving skills.
Proven ability to develop renewal, retention, and expansion strategies.
Excellent verbal and written communication skills; skilled presenter to diverse audiences.
High proficiency in Microsoft Office Suite, Power BI, CRM platforms (HubSpot preferred), and Copilot/AI tools.
Strong organizational skills, with the ability to prioritize competing demands and maintain accuracy.
Effective collaborator with cross-functional teams including Operations, Clinical, Sales, IT, Accounting, and Network Development.
Understanding of healthcare, EAP, benefits, or behavioral health systems and environments.

Education & Licensing

Bachelor’s degree from an accredited institution required.
Preferred fields of study: Psychology, Business, or related discipline.

Experience

4 years of experience in Account Management, Client Success, or Customer Partnerships required.
2 years of experience in EAP, behavioral health, HR benefits, or a related field, preferred.

Requirements

Physical Work Requirements Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. The starting pay range for this position is $71,000 - 90,000/annually. The position’s pay range represents the national average pay for similar roles. R3 considers factors such as (but not limited to) experience, internal pay equity and other business considerations when extending an offer. All applicants must reside in the United States. Employment contingent on a successful background check, work history verification, reference checks, and signing a non-disclosure agreement.

R3 Continuum is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. For individuals with disabilities who would like to request an accommodation, please contact our Human Resources department at hr@r3c.com.

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More about this job

Skills

Customer experience
Sales
Customer service
Communication skills
Presentation skills
Collaboration
Documentation
HubSpot
Process improvement
Product knowledge
Customer relations
Critical thinking
Problem solving
Organizational skills
Office equipment

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