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Lead Field Service Engineer – Automation
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Unspecified, VA · Unspecified, CT · Unspecified, DE · Unspecified, NJ · Unspecified, NY · Unspecified, RI · Boston, MA
Technical Reporting: Document field activities, capture "lessons learned," and provide high-quality service reports to support internal engineering teams and future service improvements.

R.E. Mason

Controls Commissioning Technician I

Charlotte, NC, United States

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Job details

Education: High school diploma
Experience: Typically 0-2 years of relevant experience in electrical controls, instrumentation, industrial automation, commissioning, or a related field.
Posting language: English
Posted: Nov 6, 2026

Original job description

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

What R.E. Mason Offers Associates:

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

Participation in the Employee Stock Ownership Program (ESOP)
Retirement plan, including a Safe Harbor contribution
Medical / Dental / Vision Insurance
Employer paid Life Insurance and Long-Term Disability Insurance
Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
Paid Parental Leave
Paid company holidays
Career Development Program
Retirement and Financial Wellness program
Employee Assistance Program (EAP)
Alternative/Hybrid Work Schedules

General Description

The successful candidate will be a significant contributor on our Project Execution Team. The Cx Field Technician I supports the installation verification, startup, testing, and commissioning of PLC-based control systems and associated field equipment for R.E. Mason data center and mission-critical customers.

This developmental field role works closely with Cx Field Technician II personnel, Technical Leads, Commissioning Engineers, PLC Engineers, SCADA Engineers, and cross-functional project teams. The Cx Field Technician I performs assigned commissioning activities, documents results, identifies field deficiencies, and escalates issues requiring advanced troubleshooting or engineering support.

The Cx Field Technician I will travel to customer sites to support installation QA/QC, startup, commissioning, functional testing, integrated systems testing, and troubleshooting activities.

Specific Responsibilities

Assist with field commissioning activities, including point checkout, device verification, equipment startup support, functional testing, and issue identification.
Perform assigned point-to-point verification of control wiring, field devices, PLC input/output (I/O), and equipment interfaces under the direction of experienced personnel.
Perform basic troubleshooting of 24 VDC and low-voltage control circuits, including wiring errors, incorrect terminations, device failures, and signal abnormalities.
Assist with verification of analog instrumentation signals, including 4-20 mA and 0-10 V signals, and validate digital input/output operation.
Use approved multimeters, commissioning instruments, and calibrated test equipment to verify sensor accuracy, instrument performance, and device calibration.
Read and follow P&IDs, electrical wiring diagrams, control drawings, panel drawings, network architecture diagrams, and other project documentation.
Execute assigned loop checks, point-to-point tests, device checkout, and functional test procedures in accordance with approved commissioning plans.
Assist with commissioning and troubleshooting sensors, transmitters, actuators, relays, VFDs, packaged equipment, and associated control interfaces.
Support basic troubleshooting of industrial automation networks and protocols, including EtherNet/IP, Modbus TCP/RTU, BACnet/IP, and other applicable interfaces.
Verify equipment operation and control responses against approved sequences of operation and functional test procedures.
Identify and document deficiencies involving installation quality, wiring, instrumentation, equipment operation, and system communications.
Maintain test records, punch-list items, daily reports, and other commissioning documentation accurately and completely.
Support Level 2 (L2) installation QA/QC by reviewing control panel installation, field wiring, labeling, device installation, network connections, and other low-voltage controls installation activities.
Assist with identifying construction and installation deficiencies before commissioning and communicate findings to senior field or engineering personnel.
Support Level 3 (L3), Level 4 (L4), and Level 5 (L5) commissioning activities, including field verification, equipment startup, functional performance testing, and integrated system testing as assigned.
Coordinate with commissioning engineers, PLC and SCADA engineers, electrical contractors, equipment vendors, and customer representatives as directed.
Provide clear and timely updates regarding completed work, identified deficiencies, and technical issues requiring escalation.
Maintain a strong commitment to safety, quality, and customer requirements while working in active industrial and mission-critical environments.
Travel to customer sites to support installation QA/QC, startup, commissioning, and troubleshooting activities (approximately 80-90%).

Qualifications

Required Competencies

US Citizenship required.
Basic knowledge of electrical systems, instrumentation, industrial controls, and field commissioning practices.
Ability to read and follow P&IDs, electrical wiring diagrams, control drawings, panel drawings, and network architecture diagrams.
Basic capability in PLC I/O checkout, point-to-point verification, loop checks, and field-device troubleshooting.
Ability to safely perform basic troubleshooting of 24 VDC and low-voltage control circuits.
Basic knowledge of analog signals, including 4-20 mA and 0-10 V, and digital input/output verification.
Ability to use multimeters and approved commissioning equipment to validate device operation and instrumentation accuracy.
Ability to execute assigned functional test procedures and accurately document observed equipment operation.
Ability to recognize wiring errors, device malfunctions, installation deficiencies, and communication issues and escalate findings appropriately.
Basic understanding of industrial communication networks and automation protocols.
Ability to document deficiencies, maintain punch lists, and communicate technical findings clearly.
Developing troubleshooting, analytical thinking, and problem-solving skills.
Ability to follow direction, prioritize assigned field activities, and work within established project requirements.
Effective verbal and written communication skills.
Strong organizational skills, accountability, and attention to detail.
Professional, customer-focused approach and ability to work effectively with contractors, engineers, vendors, and customer personnel.
Demonstrated commitment to safe work practices and compliance with site-specific safety requirements.
Valid driver’s license required.
Ability to travel to customer sites as required.

Required Education and Experience

High school diploma or GED required.
Technical school training, an associate degree, military technical training, or equivalent practical experience in electrical systems, instrumentation, automation, or a related discipline preferred.
Typically 0-2 years of relevant experience in electrical controls, instrumentation, industrial automation, commissioning, or a related field.
Basic experience using electrical test instruments or commissioning equipment to verify control signals and device operation preferred.
Proficiency with Microsoft Office applications and electronic commissioning documentation.

Preferred Experience/Competencies

Exposure to PLC-based control systems and associated field instrumentation.
Familiarity with Allen-Bradley / Rockwell Automation, Emerson, Siemens, or other major PLC platforms.
Exposure to 24 VDC, 120 VAC, 4-20 mA, and 0-10 V control circuits and signals.
Familiarity with VFDs, motor control, packaged equipment, and equipment interface verification.
Familiarity with industrial communication protocols, including EtherNet/IP, Modbus TCP/RTU, and BACnet/IP.
Basic understanding of industrial networking and network topologies.
Experience supporting installation QA/QC, field wiring verification, or construction deficiency management.
Exposure to L3 commissioning, L4 functional testing, or L5 integrated systems testing.
Ability to interpret basic sequences of operation and compare expected behavior with observed equipment operation.
Exposure to building management systems (BMS), electrical power monitoring systems (EPMS), SCADA platforms, or other industrial automation systems.
Experience in data centers, mission-critical infrastructure, industrial facilities, or other uptime-sensitive environments.
Familiarity with formal commissioning processes, test scripts, issue tracking, punch lists, and turnover documentation.

Physical Requirements

Frequently walking and inspecting active construction areas, including ladders, stairs, and uneven terrain
Frequently moving through indoor and outdoor environments, including exposure to heat, cold, precipitation, dust, and noise
Occasionally required to position self under or over equipment, including in confined spaces
Occasionally required to lift or move materials weighing up to 50 pounds
Frequently required to wear PPE and work in high-decibel environments
Standing
Walking
Sitting
Kneeling
Reaching Overhead
Climbing
Pushing and Pulling
Lifting - 50 pounds
Using a Computer
Using a Telephone
Driving

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at (704) 375-4465.

This is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.

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More about this job

Skills

PLC
SCADA
Troubleshooting
Electrical wiring diagrams
Documentation
Test procedures
Communication skills
Analytical skills
Problem solving
Organizational skills
Attention to detail
Regulatory compliance
Valid driver's licence
Microsoft Office
Control systems
Allen-Bradley
Rockwell Automation

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