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QXO

Tile Coordinator Inside Sales Representative

Palmetto, FL, United States

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Job details

Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

The Tile Coordinator Inside Sales Representative is responsible for providing exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and customer relationship development. This role serves as a primary point of contact for contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative ensures customer orders are completed accurately and efficiently while delivering an outstanding customer experience. This role is more operations and customer service focused than strictly sales oriented.

Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
Plan and implement telemarketing and prospecting objectives
Coordinate delivery and pick up of orders with operations teams
Provide support to Outside Sales team
Adhere to pricing guidelines and policies of customer financial services

Shift and Schedule

Full-Time Position
Monday–Friday.
6am until work is done, around 4:30pm
Flexibility in schedule to accommodate OT as needed.

What you'll bring:

Previous front-line customer service and sales experience
Industry experience with construction or building materials a plus
Spanish bilingual proficiency a plus
Ability to effectively communicate and follow-up with customers, vendors, team members, and management
Eagerness and ability to learn and retain vast amounts of product information

What you'll earn:

401(k) with employer match
Medical, dental, and vision insurance
PTO, company holidays, and parental leave
Paid training and certifications
Legal assistance and identity protection
Pet insurance
Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

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More about this job

Skills

Sales
Customer service
Product knowledge
Procurement
Customer experience
Telemarketing
Cold calling
Bilingualism

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