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Customer Service Associate
Dollar Tree
Brownsville, TX
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree
Brownsville, TX
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
Added just now
Customer Service Associate
Dollar Tree
Brownsville, TX
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree
Brownsville, TX
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
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Customer Service Associate
Dollar Tree
Niceville, FL
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Niceville, FL
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Newport, TN
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Lithonia, GA
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
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Customer Service Associate
Dollar Tree
Lithonia, GA
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
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Customer Service Associate
Dollar Tree
Lithonia, GA
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
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Customer Service Associate
Dollar Tree
Lithonia, GA
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree
Lithonia, GA
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree
Lithonia, GA
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
Added just now
Customer Service Associate
Dollar Tree
Lithonia, GA
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
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Customer Service Associate
Dollar Tree
Monroe, MI
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Houghton Lake, MI
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Fort Walton Beach, FL
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Fort Walton Beach, FL
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Fort Walton Beach, FL
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Fort Walton Beach, FL
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
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Customer Service Associate
Dollar Tree
Westerville, OH
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Bisbee, AZ
Excellent customer service and relationship management skills are required
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Customer Service Associate
Dollar Tree
Buford, GA
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
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Customer Service Associate
Dollar Tree
Buford, GA
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…
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Customer Service Associate
Dollar Tree
Buford, GA
…clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not…

QXO

Key Account Manager

Kansas City, MO, United States

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Job details

Experience: + Minimum 4+ years of relevant Sales or Customer Service experience
Posting language: English

Original job description

Summary

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

+ Provide unique and elevated customer experience in support of Beacon's sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering

+ Manage the end-to-end order management process by tracking orders checking stock availability suggesting complementary products and collecting customer feedback

+ Operate as the primary point of contact for key customers during issue resolution through calls and emails

+ Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining a strong working relationship with key customers

+ Engage in independent discussions with manufacturers to track and learn about products to educate customers

+ Make strategic recommendations to customers to drive private label products and digital (Beacon PRO+) penetration

+ Resolve day-to-day issues quickly, efficiently, and safely

What you'll bring:

+ Minimum 4+ years of relevant Sales or Customer Service experience

+ Industry knowledge in residential roofing or commercial roofing materials is a plus

+ Diligent organizational habits with a detail-oriented focus on producing high-quality deliverables

+ Problem-solving acumen with an ability to see through complexity and exercise sound judgment with strong interpersonal skills

+ Proficient skill with Microsoft Office 365 applications (Word, Excel, Outlook, and PowerPoint)

+ Professional written and verbal communication skills to communicate effectively across all levels

+ Moderate travel up to 25% as needed for business purposes

+ Work assignments may be completed remotely and/or in available company offices

What you'll earn

+ 401(k) with employer match

+ Medical, dental, and vision insurance

+ PTO, company holidays, and parental leave

+ Paid training and certifications

+ Legal assistance and identity protection

+ Pet insurance

+ Employee assistance program (EAP)

_QXO is an Equal Opportunity Employer._ _We value diversity and do not discriminate_ _on the basis of_ _race, color, religion,_ _gender or sexual orientation_ _, national origin, age, disability, or any other protected status._

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More about this job

Skills

Customer experience
Sales
Focus on service
Customer service
Problem solving
Interpersonal skills
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Communication skills

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