Field Service Engineer

Quest International | Field Service Engineer – New York Field Service Career Range: $20.00–$29.00 per hour DOE FSE I Starting Range: $20.00–$22.00 per hour DOE Employment: Full-Time, Temp-to-Hire Location: New York - Field-Based Travel: Up to 80%, including overnight travel Start Date: ASAP Position Overview Quest International is seeking a Field Service Engineer I to install, maintain, troubleshoot, and repair medical, industrial, electronic, and electro-mechanical equipment at customer locations throughout the New York territory. This position provides an opportunity to build a long-term career within Quest's Field Service organization, with advancement opportunities based on experience, technical proficiency, and demonstrated performance.

Key Responsibilities

• Install, maintain, troubleshoot, and repair electronic, electro-mechanical, medical, and industrial equipment at customer locations.
• Diagnose equipment failures using digital multimeters and other diagnostic tools, isolate failed components, and complete preventive and corrective maintenance.
• Work independently in the field while maintaining accurate service documentation and professional communication with customers and Quest support teams.

Qualifications

• High school diploma or equivalent and at least 1 year of relevant hands-on technical, equipment-repair, maintenance, or field-service experience.
• Experience troubleshooting electro-mechanical equipment, wiring, electronic components, and using a digital multimeter or comparable diagnostic equipment.
• Valid driver's license, reliable transportation, and ability to travel up to 80% of the time, including overnight assignments.

Field Service Career Progression FSE I - Developing Field Service Engineer Pay Range: $20.00–$22.00 per hour DOE

• 1+ year of relevant technical, equipment-repair, maintenance, or field-service experience.
• Demonstrated experience with basic electro-mechanical troubleshooting, wiring, electronic components, and diagnostic tools.
• Developing the ability to independently perform preventive maintenance, corrective maintenance, equipment diagnosis, and customer-site repairs.

FSE II - Experienced Field Service Engineer Pay Range: $23.00–$26.00 per hour DOE

• 3+ years of relevant hands-on technical or field-service experience.
• Demonstrated ability to independently diagnose and repair electronic and electro-mechanical equipment using multimeters, schematics, wiring diagrams, and other diagnostic tools.
• Proven ability to manage more complex customer-site repairs, component-level troubleshooting, preventive maintenance, and corrective maintenance independently.

FSE III - Senior Field Service Engineer Pay Range: $26.00–$29.00 per hour DOE

• 5+ years of advanced field-service, equipment-repair, or comparable technical experience.
• Advanced ability to diagnose complex equipment failures, perform root-cause analysis, and resolve escalated technical issues independently.
• Demonstrated ability to provide technical guidance, support, and mentoring to other field-service personnel.

Final compensation and future advancement are based on relevant experience, technical proficiency, qualifications, performance, and business needs. Benefits & Employee Programs Eligible employees may participate in Quest International's benefits programs, subject to applicable plan requirements, enrollment periods, coverage effective dates, and employee contributions.

• Health Benefits: Medical, dental, and vision insurance, along with healthcare and dependent-care Flexible Spending Accounts (FSA).
• Income Protection: Life insurance, AD&D coverage, short-term and long-term disability insurance, and voluntary supplemental life insurance.
• Supplemental Benefits & Development: Critical illness, hospital indemnity and accident insurance, plus technical training and career-development opportunities.

Preferred Qualifications

• Experience servicing optical equipment.
• Basic Command Line or PowerShell knowledge.
• Technical education, industry certifications, military technical training, or comparable technical training.

Additional Requirements

• Ability to perform the essential functions of field-service work, with or without reasonable accommodation.
• Willingness to complete Quest International's required pre-employment Human Performance Test and other applicable pre-employment requirements.
• Ability to work independently at customer locations while maintaining professional customer-service and documentation standards.

Build Your Field Service Career With Quest If you have hands-on technical experience, enjoy troubleshooting equipment, and are interested in developing a long-term field-service career, we encourage you to apply. Quest International, Inc. www.questinc.com Quest International is an Equal Opportunity Employer.