Job Requirements POSITION: Engineering Operations Lead
Who We Are:
Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: Position Summary The Quality Lead will be responsible for leading the day-to-day execution of the Quality function within a large engineering organization. This role will help build and maintain a scalable Quality operating model that strengthens quality systems, standard work, corrective action, analytics, and continuous improvement across Delivery Units and Value Streams. The Quality Lead will work closely with the Training & Quality Leader, Delivery Leaders, Value Stream Leaders, Engineering, Operations, and Quality Support resources to improve quality performance, increase visibility of risks and trends, and ensure consistent follow-through on quality actions. This role is not intended to serve as the technical expert for every engineering discipline. Instead, the Quality Lead will establish systems, governance, and processes that allow technical experts and engineering leaders to effectively identify, resolve, and prevent quality issues.
What You Will Do:
The Quality Lead will be responsible for leading the day-to-day execution of the Quality function within a large engineering organization supporting GE Vernova. This role will help build and maintain a scalable Quality operating model that strengthens quality systems, standard work, corrective action, analytics, and continuous improvement across Delivery Units and Value Streams. The Quality Lead will work closely with the Training & Quality Leader, Delivery Leaders, Value Stream Leaders, Engineering, Operations, and Quality Support resources to improve quality performance, increase visibility of risks and trends, and ensure consistent follow-through on quality actions. This role is not intended to serve as the technical expert for every engineering discipline. Instead, the Quality Lead will establish the systems, governance, and processes that allow technical experts and engineering leaders to effectively identify, resolve, and prevent quality issues.
KEY RESPONSIBILITIES
· Lead day-to-day execution of the Quality organization and translate strategic priorities into actionable plans. · Develop, improve and maintain a scalable Quality operating model across multiple Delivery Units and Value Streams. · Coordinate and guide Quality Support resources, priorities, workload, and functional ownership. · Strengthen Quality Management System practices, audit readiness, and process compliance. · Lead governance of standard work, SOPs, work instructions, reference material, document ownership, and version control. · Provide oversight of NCRs, customer escapes, Stop Work events, root cause analysis, corrective actions, and action closure. · Improve tracking and visibility of quality events, recurring issues, corrective actions, and lessons learned. · Establish and maintain meaningful Quality KPIs, dashboards, and reporting for leadership. · Analyze FPY, defects, escapes, rework, trends, and other quality indicators to identify systemic risks and improvement opportunities. · Lead structured problem solving and continuous improvement activities across the organization. · Ensure lessons learned are captured, shared, and translated into changes in process, standard work, capability development, or training where appropriate. · Partner with Training to address capability or knowledge gaps identified through quality trends, audits, NCRs, and corrective actions. · Partner with Delivery Leaders and Value Stream Leaders to understand quality priorities, risks, and support needs. · Drive accountability and follow-through where corrective or improvement actions are owned outside the Quality organization. · Promote a prevention-focused quality culture centered on ownership, consistency, and continuous improvement. · Identify opportunities to improve Quality processes through technology, automation, analytics, and better workflow design.
What You Will Bring:
Required Qualifications
- Bachelor’s degree in Engineering, Quality, Operations, Business, or a related discipline, or equivalent relevant experience.
- 5–10+ years of experience in Quality, Engineering Operations, Manufacturing, Continuous Improvement, Technical Program Management, or a related environment.
- Experience with Quality Management Systems, audits, corrective action, root cause analysis, or continuous improvement.
- Experience developing, maintaining, or governing SOPs, work instructions, or controlled documentation.
- Strong analytical and problem-solving capability with experience using data to identify trends, risks, and improvement opportunities.
- Demonstrated ability to lead cross-functional work and influence without direct authority.
- Strong project and program management skills with the ability to manage multiple priorities across a complex organization.
- Strong written and verbal communication skills with the ability to present quality information clearly to technical and business leadership.
Preferred Qualifications
- Experience in engineering, industrial, manufacturing, energy, aerospace, or other technical environment.
- Experience with ISO-based Quality Management Systems.
- Experience with NCR, CAPA, RCA, FPY, customer escapes, audit management, and corrective-action processes.
- Experience with structured problem-solving methods such as 8D, 5-Why, Fishbone, Lean, Six Sigma, or similar approaches.
- Experience developing quality dashboards, scorecards, and performance reporting.
- Experience with Power BI, Excel, SharePoint, or similar analytics and document-management tools.
- Experience working across multiple locations, functions, or global teams
- Experience using automation, AI, or digital tools to improve quality. processes, reporting, or workflow efficiency.
- Experience leading or coordinating Quality Support teams or cross-functional quality resources.
Pay Range: $80,000 to $120,000 Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.
Work Requirements:
We offer flexible work options, including hybrid arrangements, to support the needs of the role and align with company policies. This position is located in Greenville, South Carolina, and is considered hybrid with 3 days required on-site.
- You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
Travel Requirements:
Due to the nature of the work, 10% travel may be required.