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Added 16 mins ago
LH
Customer Experience Support Analyst
Linus Health
Remote, United States
- $65,000 to $70,000 USD / year
…issues that affect broader customer relationships, clinical program performance, or contractual commitments to the Clinical Program…
Added 19 mins ago
I
Team Lead Integration Lab Services
Insight
Fort Worth
- $34 USD / hour
…transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations…
Added 31 mins ago
TC
IT Support Technician
Telos Corporation
Ashburn, VA
- $51,200 to $64,000 USD / year
…assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and…
Added 32 mins ago
IE
Team Lead Integration Lab Services
Insight Enterprises, Inc.
Ft Worth, TX
- $34 USD / hour
…transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations…
Added 38 mins ago
C
Onshore Program Manager
Capgemini
Irving, TX, TX
- $98,497 to $233,248 USD / year
We are seeking a highly accomplished, Onshore Program Manager to lead engineering delivery and cross-functional coordination for our flagship software and hardware programs.
Added 47 mins ago
C
08 - Buying/Planning Specialist
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Maple Grove, MN
- $90,000 USD / year
…instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May…
Added 1 hour ago
Communication Specialist (Technical)
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Columbia, MD
…we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking…
Added 1 hour ago
LH
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Remote, United States
- $65,000 to $70,000 USD / year
…issues that affect broader customer relationships, clinical program performance, or contractual commitments to the Clinical Program…
Added 1 hour ago
Technical Product Manager - Treasury & Commercial Banking
Fiserv Solutions LLC
Alpharetta, GA
As a Technical Product Manager, you will define technical product requirements and delivery plans for Treasury Management and Commercial Banking solutions serving Tier-1 financial…
Added 1 hour ago
Phlebotomist Group Lead
Quest Diagnostics
Austin, TX
…in providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service…
Added 1 hour ago
Electronic Systems Technician
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Pittston, PA
Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our…
Added 1 hour ago
Systems Administrator Senior
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…infrastructure services to achieve operational excellence and program success. While this position is an individual contributor role, collaboration and technical knowledge and skills will…
Added 2 hours ago
Agile Product Manager - Payment Integrity/Claims
The Elevance Health Companies, Inc.
United States
Location: Hybrid1: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and…
Added 2 hours ago
Phlebotomist Group Lead
Quest Diagnostics
Miami, FL
…in providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service…
Added 2 hours ago
Vice President - Business Enablement Manager - Chase Auto
JPMC page
New York, NY · Plano, TX · Wilmington, DE · NY
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Added 2 hours ago
Automation Engineer
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Alliance, OH
For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to…
Added 3 hours ago
Information Technology Summer Intern
ParetoHealth
Philadelphia, PA
Roles will be posted from 11/2/2026 to 12/4/2026. Interviews with the Talent Team and Hiring Manager will be conducted November-January
Added 3 hours ago
EI
IT Systems Administrator
Ergotron, Inc.
Murfreesboro, TN
- $85,000 to $110,000 USD / year
Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Through its 40+-year history,…
Added 3 hours ago
VoIP Systems Support/Administrator
SCT Recruiting
Orlando, FL
…testing, troubleshooting, and end-user support. Reporting to the Manager, VoIP Services, this role brings strong VoIP and telephony administration skills to our cloud-based voice…
Added 11 hours ago
FS
Lead Technology Specialist
Ferguson-Florissant School District
Hazelwood, MO
- $18.7 to $21.16 USD / hour
…reliable technology in every classroom. We are seeking a skilled, solutions-oriented Lead Technology Specialist to support our expansive digital…
Added 11 hours ago
AI Project & Operations Manager
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Added 12 hours ago
Initiative Project Leader - Payment Integrity Unified Ecosystem
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Establishes and manages program milestones, dependencies, risks, decisions, and recovery plans to keep the development of new Payment Integrity solutions and applications moving forward.
Added 19 hours ago
Senior Program Sourcing Manager, Operations
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North District, IL
NVIDIA is a leading supplier of innovative end-to-end InfiniBand ,Ethernet and NVlink connectivity solutions and services for servers and storage. We offer market-leading solutions that…
Added 19 hours ago
Senior Hardware Program Manager
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NVIDIA is looking for a program manager with technical skills for HW R&D organization, responsible for programs and project on various Network products. The PM will drive execution and…
Added 19 hours ago
Senior Technical Program Manager
NVIDIA Corporation
North District, IL
NVIDIA is looking for a technical program manager for product engineering organization, responsible for programs and project on various Network products. The PM will drive execution and…

Quest Diagnostics

Phlebotomist Group Lead

Austin, TX, United States

Pay range: $28.30+ per hour

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Job details

Pay: Pay range: $28.30+ per hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Phlebotomist Group Lead - Austin, TX, Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends

Pay range: $28.30+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR IV must have a deep understanding and knowledge of established practices and procedures and creates an atmosphere of trust and confidence to our patients, customers, clients and internal leadership. The PSR IV must ensure that daily work of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy is completed accurately and on time. The PSR IV is also responsible in providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service Region. The PSR IV must function as a backup to the Patient Services Supervisor and carry out duties and responsibilities in his/her absence. The PSR IV demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. This role is held accountable for Patient Service Center (PSC) and/or In-Office Phlebotomy (IOP) activity in the territory, including opening and closing both PSCs and IOP locations. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Will be required to act as a coach, mentor, instructor, and resource advisor for new employees and provide effective onboarding services to new clients. They will also act as a point of contact to staff in the region and provide regular input to the Supervisor or Functional Patient Service Manager. In addition, the PSR IV must portray leadership capabilities and a higher level of customer-facing skills including; verbal and written communications, problem-solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR IV must be capable of handling multiple priorities in a high-volume setting.

Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Assist with compilation and submission of monthly statistics and data.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete training courses and keep up-to-date with the latest phlebotomy techniques.
Travel to Territory Manager meeting if held off-site or off normal shift.
Participate on special projects and teams.
Stay up-to-date on company communications and assist with the distribution of technical information to the work group.
Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP).
With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures.
Assist with periodic inventory counts.
Assist with the preparation of schedules for the assigned workgroup or PSCs.
Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.
Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the workgroup in accordance with Quest Diagnostics guidelines.
Ensure facilities are neat, clean and in good repair, take appropriate action to advise Supervisor of required repairs and maintenance.
Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the supervisor.
Provide effective onboarding services to new clients.
Partner with Supervisor to assist the transition process setting up new offices for both PSCs and IOPs.
Must be able to step in for a PSR III and lead one or more PSR on site.
Support Patient Inquiries from the website, Office of Chairman and Managed Care, as needed.
Support the Problem Resolution Line and could be called to the field regarding a patient recollection, as needed.
Provide input on the performance evaluations of the PSRs.

Required Work Experience:

Seven years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
Keyboard/data entry experience.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice.

Preferred Work Experience:

Medical training: medical assistant or paramedic training preferred.
Minimum 5 years in a Patient Service Center(PSC) / In-Office (IOP) environment preferred.
Customer service in a retail or service environment preferred

Physical and Mental Requirements:

Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
Position requires travel.
Extensive use of phone and PC.
Fine dexterity with hands/steadiness.
Talking.
Walking.
Balancing.
Bending/kneeling.
Pushing/pulling.
Reaching/twisting.

Knowledge:

Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
The position requires the ability to effectively communicate in English.

Skills:

Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric
Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business.
Capable of handling multiple priorities in a high-volume setting.
Must be able to make decisions based on established procedures and exercise good judgment

Education

High School Diploma or Equivalent (Required)

Languages

English (Required)

Licenses and Certifications

Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)

Work Requirements

Travel Required

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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