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Senior Sales Associate
Range USA
Goodlettsville, TN
- $15 USD / hour
The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety…
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Executive Director
Brookdale Senior Living Inc.
Concord, NC
Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines. Is responsible for the community’s associate…
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SC
(USA) Tire & Battery Technician - Automotive
Sam's Club
ROUND ROCK, TX
- $20 to $28 USD / hour
…and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale…
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SC
(USA) Personal Shopper Lead - Sam's
Sam's Club
APOPKA, FL
- $21 to $29 USD / hour
…tomanagementSupports the Sams Club ecommerce plan in the club by overseeing operations of the ecommerce programs for example Club Pick Up Ship FromClub etc auditing online customer feedback…
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SC
(USA) Tire & Battery Technician - Automotive - PT
Sam's Club
WESLACO, TX
- $19 to $27 USD / hour
…and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale…
Added just now
SC
(USA) Personal Shopper Lead - Sam's
Sam's Club
AMES, IA
- $21 to $29 USD / hour
…tomanagementSupports the Sams Club ecommerce plan in the club by overseeing operations of the ecommerce programs for example Club Pick Up Ship FromClub etc auditing online customer feedback…
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Food & Consumables Coach
Walmart
VIRGINIA BEACH, VA
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added just now
SC
(USA) Tire & Battery Technician - Automotive
Sam's Club
LIMA, OH
- $19 to $27 USD / hour
…and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale…
Added just now
SC
(USA) Senior Meat Cutter
Sam's Club
SAVANNAH, GA
- $19 to $27 USD / hour
…seasonality of different meat products equipment usage and backroom operations providing meat products to members by processing meat according to specifications for example cutting slicing…
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(USA) Maintenance Supervisor - Manufacturing (2nd shift, M-F)
Walmart
OLATHE, KS
- $80,000 to $120,000 USD / year
Supports associate engagement by providing learning opportunities building relationships providing crosstraining opportunities and consistently encouraging teamwork with other areas
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Billing Collections Coordinator
HealthDrive
Framingham, MA
- $20 to $21.5 USD / hour
…match, Paid Time Off, hybrid schedule opportunity, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral…
Added 1 min ago
SC
(USA) Tire & Battery Technician - Automotive
Sam's Club
BALTIMORE, MD
- $20 to $28 USD / hour
…and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale…
Added 1 min ago
SC
(USA) Senior Meat Cutter
Sam's Club
DANVILLE, VA
- $19 to $27 USD / hour
…seasonality of different meat products equipment usage and backroom operations providing meat products to members by processing meat according to specifications for example cutting slicing…
Added 1 min ago
W
Coach/Ops Mgr Trainee
Walmart
KAILUA KONA, HI
- $31.25 to $38.46 USD / hour
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added 1 min ago
W
(USA) Store Manager - Supercenter, El Paso, TX, Store 512
Walmart
EL PASO, TX
- $110,000 to $170,000 USD / year
…ofcustomer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions tonew trainee group speaking on relevant…
Added 1 min ago
W
Human Resource Manager (Fashion, Import, Jewelry, Regional, Wm.Com Campus, Returns)
Walmart
BOLINGBROOK, IL
- $84,000 to $126,000 USD / year
…procedures and supporting documentationInvestigate and ensure associate customer and supplier concerns are resolved using own judgment or consulting others when neededOversee direct and…
Added 1 min ago
SC
(USA) Senior Meat Cutter
Sam's Club
SNELLVILLE, GA
- $19 to $27 USD / hour
…seasonality of different meat products equipment usage and backroom operations providing meat products to members by processing meat according to specifications for example cutting slicing…
Added 1 min ago
SC
(USA) Senior Meat Cutter
Sam's Club
SNELLVILLE, GA
- $19 to $27 USD / hour
…seasonality of different meat products equipment usage and backroom operations providing meat products to members by processing meat according to specifications for example cutting slicing…
Added 1 min ago
W
(USA) Supervisor II, Facilities Maintenance - Health and Wellness Non-Store Operations (2nd shift)
Walmart
PLAINFIELD, IN
- $64,000 to $96,000 USD / year
…This role offers an exciting opportunity to lead maintenance operations, develop associates, ensure equipment reliability, and drive operational excellence in a fast-paced distribution…
Added 1 min ago
SC
Bakery Lead
Sam's Club
LITTLETON, CO
- $26 to $34 USD / hour
…adhering to policies and being an advocate for the member the associate and the company working collaboratively with other team leaders to ensure the total club is meeting the members…
Added 1 min ago
W
(USA) Realty Project Coach
Walmart
TOPEKA, KS · SALT LAKE CITY, UT
- $60,000 to $110,000 USD / year
…teamwork looks like by resolving store leadership, supplier, and associate…
Added 1 min ago
W
(USA) Overnight Stocking Coach, Non-Complex
Walmart
WAREHAM, MA
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added 1 min ago
SC
(USA) Tire & Battery Technician - Automotive
Sam's Club
WICHITA FALLS, TX
- $19 to $27 USD / hour
…and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale…
Added 1 min ago
W
(USA) Front End Coach
Walmart
WACO, TX
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added 1 min ago
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(USA) Overnight Stocking Coach, Non-Complex
Walmart
EL DORADO, AR
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…

Quest Diagnostics

Logistics Call Center Representative I

Tampa, FL, United States

Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift.

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Job details

Pay: Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift.
Experience: 1+ years of Customer Service or Logistics experience required
Posting language: English
Posted: Oct 30, 2026

Original job description

Logistics Call Center Representative I - Tampa, FL, Sunday to Thursday, 12:30 PM to 9:00 PM

Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Primary responsibilities include handling inbound calls with Logistics clients and ground Logistics. Responsibilities include receiving client pick-up request calls, directing clients to appropriate functional resource, communicating with field Logistics operations, and responding to customer inquiries/complaints. Utilizes automated Logistics System to assign routine pick-ups to appropriate internal or external resources to ensure timely delivery to lab. Provides accurate data and information to support Dispatcher I and Dispatcher II functions.

Handle a high volume of inbound telephone calls, meet productivity goals (such as call targets, Aux Time Allowance) and work in a fast-paced environment
Ability to learn Dispatch Application and accurately enter pick up requests
Strong attention to detail and adherence to process and procedure.
Provides outstanding customer service and actively Listens to client concerns, conducts preliminary research, and forwards client to appropriate party or escalates issue to a Group Lead or Supervisor.
Ability to determine if pick-up can be performed as requested by the client based upon multiple factors
Well organized, utilizes on-line job aides, maps etc. and can locate information readily
Prioritizes, handle multiple functions, and provide service to multiple regions throughout shift
Attends huddles, stays current on email and video communication
May assign pickup and delivery destinations to courier
Professionally interacts with external/internal clients, co-workers, and Leadership across all functions.
Ability to accept performance feedback with a focus on performance improvement and serving patients and clients with Quality and Accountability
Excellent verbal and written communication skills
Ability to demonstrate computer skills, keyboarding, good working knowledge of Microsoft Windows and Office products (Word, Excel, Outlook)
Ability to maintain confidentiality concerning information and data received
Must be flexible and available based on staffing requirements; weekends, holidays, on-call and overtime
May include other tasks as assigned

Required Work Experience:

1+ years of Customer Service or Logistics experience required

Preferred Work Experience:

Call center experience preferred

Knowledge:

General knowledge of logistics operations

Skills:

Functional/Technical Skills
Integrity and Trust
Customer Service
Drive for Results
Composure

Education

Associate's Degree (Preferred)
High School Diploma or Equivalent (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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More about this job

Skills

Logistics
Computer skills
Microsoft Windows
Microsoft Office
Confidentiality
Customer service

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