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Added 2 mins ago
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Executive Administrative Assistant
adecco
Frankfort, KY
- $20 USD / hour
Adecco is assisting in the search for an organized Executive Administrative Assistant in Frankfort, KY. This is a long-term opportunity that will give you valuable experience to enhance…
Added 4 mins ago
Sales Programs Manager
Wolters Kluwer United States Inc.
Waltham, MA
Build program plans from concept through execution, including objectives, target audience, messaging, seller actions, enablement needs, success metrics and reporting cadence.
Added 5 mins ago
UG
Medical Assistant
UnitedHealth Group
Colorado Springs, CO
- $19 to $25 USD / hour
Completion of a Medical Assistant program, or relevant experience
Added 6 mins ago
Clinical Aide
Hanger, Inc.
Tuscaloosa, AL
If the Clinical Assistant holds a recognized license or certification in a related allied health profession (e.g., Physical Therapist/PTA, Occupational Therapist/OTA, Athletic Trainer,…
Added 6 mins ago
Casting Technician
Hanger, Inc.
Webster, TX
…Motor Vehicle Safety Policy and Procedures required.Medical Assistant Certification, Casting Technician Certification or Licensed Orthotic Assistant Certification…
Added 7 mins ago
MC
Police Support Assistant I (2 Part-Time Positions)
MiraCosta College
CA
- Part-time
MiraCosta College is seeking to fill two regular, grant funded, part-time, Police Support Assistant I positions, 18 hours per week, 12 months per year on the Oceanside Campus.
Added 7 mins ago
SI
Dental Assistant II (Quincy) (4528)
Southern Illinois University School of Medicine
Quincy, IL
- $20.59 to $22.65 USD / hour
Assist in demonstrating proper dental assisting techniques and clinic protocols to dental assistant students, dental students, or newly assigned staff as directed.
Added 8 mins ago
Assistant Director of Academic Operations
Cornell University
United States
The Assistant Director of Academic Operations supports the successful implementation and ongoing administration of the School of Continuing Education’s academic programs, with primary…
Added 10 mins ago
Assistant Store Manager
Staples Canada
Toms River, NJ · Manahawkin, NJ · Mays Landing, NJ
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build…
Added 10 mins ago
Restaurant Manager
Postino WineCafe
Irvine, CA
Support hiring, scheduling, and development of service assistant and host teams.
Added 11 mins ago
Store Assistant Manager
Circle K
Columbia, SC
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 11 mins ago
Store Assistant (Bonused)
Circle K
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We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 11 mins ago
Store Assistant Manager (Bonused)
Circle K
Lombard, IL
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Added 11 mins ago
Store Assistant (Bonused)
Circle K
Lombard, IL
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 11 mins ago
Store Assistant (Bonused)
Circle K
Plainfield, IL
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 11 mins ago
Store Assistant (Bonused)
Circle K
Aurora, IL
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Added 11 mins ago
Store Assistant (Bonused)
Circle K
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Added 11 mins ago
Store Manager in Training
Circle K
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Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
Added 11 mins ago
Store Manager
Circle K
Arlington, TX
Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 15 mins ago
Occupational Therapist Home Health-Per Diem
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Solon, OH · Cleveland, OH · Akron, OH
Review/expand the retraining programs in a manner consistent with the behavioral goals of each patient and within the guidelines of the rehabilitation program as a whole.
Added 15 mins ago
Medical Assistant
CDO 2, LLC
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…report to the Center Administrator and shift from a "procedural assistant" to a Patient Specialist. Your primary responsibility is to protect the "Handoff Contract," allowing providers to…
Added 18 mins ago
ASSOCIATE DEPUTY FACILITY ADMINISTRATOR
The GEO Group
Golden Valley, AZ
The Associate Deputy Facility Administrator is principal assistant to the Deputy Facility Administrator and is responsible for administrative, programmatic, security and operational aspects…
Added 19 mins ago
LAKE CUMBERLAND REGIONAL HOSPITAL - EM - STAFF PA
TeamHealth
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…full-time opportunity available for an experienced EM physician assistant or nurse practitioner to join us in the emergency department at Lake Cumberland Regional Hospital. Prior ED or…
Added 19 mins ago
Lead SRWC Building Manager
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Assist with the recruitment, hiring, training, development, and supervision of the SRWC Building Managers and other operations student assistant staff.
Added 19 mins ago
HM
Patient Care Technician-Riverview-Float Pool-Part Time-Days-Benefits
Hackensack Meridian Health
Red Bank, NJ
- From $20.68 USD / hour
- Part-time
Completion of one of the following: - Certified Nursing Assistant, Medical Assistant or Patient Care Technician program or - Fundamentals of Nursing program from an accredited school of…

Quest Diagnostics

IOP Transition Representative

Worcester, MA, United States

$28.3 to $30.35 USD / hour

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Job details

Pay: $28.3 to $30.35 USD / hour
Experience: 5 years of phlebotomy experience required, inclusive of pediatric and geriatric venipuncture, capillary collections
Posting language: English
Posted: Nov 3, 2026

Original job description

IOP Transition Representative - Worcester, MA, Monday to Friday, available 6:00 AM to 7:00 PM, with rotational weekend

Pay range: $28.30 - $30.35 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Under the direction of the regional field services trainer, provides consistent and high quality on-boarding services to new and complex customers who have been approved for placement of an in-office phlebotomist (IOP). The Transition Specialist will be deployed to start up a new client office for a defined period of time while the regular phlebotomist is recruited. Employee will be required to rotate to new assignments and act as an advance team where necessary. Under guidance of regional field services trainer, will be responsible to act as a coach, mentor, instructor, and resource person for new employees as well as providing a smooth start for new clients.

Provides effective on-boarding services for new IOP clients and the related phlebotomist.
Ensures clients and phlebotomists are well trained on test ordering processes and office protocols
Resolves any TIQ or TNP issues and provides feedback to client
Ensures client set-up is completed prior to go-live (i.e. supplies, connectivity, work station, etc.)
Takes initiative to resolve issues or escalates to appropriate manager for resolution
Responsible for training, coaching, and providing input on the performance evaluation of the phlebotomists as appropriate. Assists in the roll-out of new policies and procedures.
Greet patients appropriately. Treat all clients and patients in a courteous and caring manner.
Ensures all field phlebotomy and IOP specimens are collected accurately and on time according to established procedures.
Responsible for completing requisitions accurately.
Meet with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
Research test/client information utilizing lab computer system or Directory of Service.
Label, centrifuge, split, and freeze specimens as required by test order.
Package specimens for transport.
Assist in relocating, opening new facilities as necessary maintains required records and documentation.
Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
Maintains all appropriate PSC/Phlebotomy logs.
Assist with compilation of monthly statistics and data. Submits data on time monthly.
Perform basic clerical duties, i.e. filing, faxing, preparing mail. Will be required to perform electronic data entry.
Submits accurate time and travel logs as directed by management and on time.
Submits accurate expense forms, if applicable, on the required day.
Assist with compilation of monthly statistics and data. Submits data on time monthly.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
Reports on time to work, following attendance guidelines.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement
Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or PSR IV for resolution. Remains polite and courteous at all time.
Keeps work area neat and clean. Disposes of biohazard containers when scheduled.
Performs other department-related clerical duties when assigned.
Answers phone and dispatch calls when assigned.
Participates on teams and special projects when asked.
Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP’s, advising supervisor of any issues or problems as they arise.
Communicate professionally with clients and patients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
With direction and guidance from supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees, assisting with transition into the PSC work environment and the familiarity with department protocols, practices and procedures.
Assist with distribution of technical information and communications to the work group.
Assist with the preparation of schedules for the assigned work group or PSC’s.
Travel may be required for in-office phlebotomy or to work at multiple locations.
Must be able to work cross functionally with the sales and client services organizations.
Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate.

Required Work Experience:

5 years of phlebotomy experience required, inclusive of pediatric and geriatric venipuncture, capillary collections
Minimum 2 years as a phlebotomist in Patient Service Center environment
Keyboard/data entry application experience required
Customer service in a service environment required
Must have reliable transportation, valid driver license, and clean driving record

Preferred Work Experience:

Leadership experience is desirable

Physical and Mental Requirements:

Position requires travel
Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM
Occasionally lifting up to 25 pounds
May require extended periods of focus
May require extended periods of sitting or standing
Ability to manage stress
Capable of handling multiple priorities in a high-volume setting

Knowledge:

Knowledge of medical terminology helpful
Demonstrated familiarity and compliance with all protocols, practices and procedures of Field Services Department.
The position requires the ability to effectively communicate in English.

Skills:

Excellent phlebotomy skills
Ability to work independently with minimal supervision.
Strong organizational skills
Strong communication skills
Strong interpersonal skills
Excellent keyboard/data entry skills preferred.

Education

High School Diploma or Equivalent (Preferred)

Languages

English (Required)

Licenses and Certifications

Medical training: medical assistant or paramedic training (Preferred)

Work Requirements

Travel Required

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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