Jobs in the United States

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Platform Specialist
Apple
New York City, NY
- $123,200 to $185,500 USD / year
Apple accepts applications to this posting on an ongoing basis.
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Strategic Sourcing Manager
Apple
Cupertino, CA
- $216,341 to $246,200 USD / year
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Design Verification
Apple
Cupertino, CA
- $174,149 to $225,300 USD / year
Apple accepts applications to this posting on an ongoing basis.
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Advanced Manufacturing Engineer
Apple
Cupertino, CA
- $142,443 to $201,600 USD / year
Apple accepts applications to this posting on an ongoing basis.
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Manufacturing Design
Apple
Cupertino, CA
- $163,500 to $246,200 USD / year
Apple accepts applications to this posting on an ongoing basis.
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FE Engineer
Apple
Cupertino, CA
- $150,400 to $225,300 USD / year
Apple accepts applications to this posting on an ongoing basis.
Added 1 min ago
Software Developer (WSCE-JSE)-Senior
AMEWAS
Patuxent River, MD
AMEWAS is seeking a highly motivated and talented Software Developer (WSCE-JSE)-Senior to support Battlespace Modeling & Simulation. The salary range of this position is $169,600.00 -…
Added 1 min ago
Inspector 1- On Call
Oerlikon
Wixom, MI
Added 2 mins ago
Assistant Professor in Nuclear Engineering-UTSI, Fall 2027
The University of Tennessee - Knoxville
Tullahoma, TN
The Department of Nuclear Engineering at the University of Tennessee, Knoxville (UTK) is seeking applications to fill two tenure-track Assistant Professor faculty positions at the…
Added 2 mins ago
SO
Assistant Director, Reinvest Baltimore
State of Maryland
MD
- $87,253 to $106,366 USD / year
Online applications are STRONGLY preferred. However, if you wish to submit a paper application, you may mail your application and materials to:
Added 2 mins ago
Activities and Events Coordinator
Aston Gardens at Pelican Marsh
Naples, FL
Proficiency in Microsoft Word, Excel, and basic computer applications
Added 3 mins ago
Commissioning Field Technician
McClure Engineering
MO
…within the MS Office suite, and comfortability in learning new applications with minimal…
Added 3 mins ago
Building Performance Analyst
McClure Engineering
United States
Support utility incentive and rebate applications.
Added 3 mins ago
Commissioning Engineer
McClure Engineering
United States
…within the MS Office suite, and comfortability in learning new applications with minimal…
Added 3 mins ago
BACN Manager of Programs 3
CORP-Corporate Office
United States
Added 3 mins ago
Registrar - FT Days
CHS
Carlsbad, NM
Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
Added 3 mins ago
Family Care Manager I
Youth and Family Alternatives
Brooksville, FL
…proficiency in the use of computers and Microsoft software applications, including Outlook, MS Teams, Word, and…
Added 4 mins ago
Part- Time- Driver, Transport
ACV Auctions
Fort Wayne, IN
…(ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing,…
Added 4 mins ago
Part- Time- Driver, Transport
ACV Auctions
Fort Wayne, IN
…(ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing,…
Added 4 mins ago
MB
Accountant
MID-MISSOURI BANK
Springfield, MO
- $55,500 to $75,000 USD / year
Use the bank's core system report-writing tools and other accounting applications to obtain and analyze financial information.
Added 5 mins ago
VP, Associate Creative Director, Art
BGBx
United States
…design including advanced proficiency in the following Adobe applications: Acrobat, InDesign, Photoshop, Illustrator; as well as an understanding of Flash, HTML, and Aftereffects.…
Added 5 mins ago
SO
Infrastructure Specialist 3
State of Ohio
Columbus, OH
- $41.81 USD / hour
support for multiple enterprise-wide applications and technology platforms.Examples of activities include:
Added 5 mins ago
Regional Property Manager- Minnesota
Greystar Management Services, LLC
Remote, United States
…Page), word processing, spreadsheet, and database management applications to complete and produce required reports and other employment…
Added 5 mins ago
GM
Leasing Professional - The Hadley
Greystar Management Services, LLC
Cape Coral, FL
- $18 to $20 USD / hour
…conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth…
Added 5 mins ago
Nursing Assistant and Unit Secretary - Neonatal Intensive Care Unit
WellSpan Health
York, PA
Enters and/or retrieves data from established computer files using knowledge of various computer applications designed for functions such as patient management, patient census, acuity,…

Quest Diagnostics

Infrastructure Support Specialist

Grand Rapids, MI, United States

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Job details

Education: Bachelor’s degree
Experience: 2-4 years' experience
Posting language: English
Posted: Nov 5, 2026

Original job description

This position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Project Leadership:

Execute small engineering projects including implementation services, effective customer engagement and communication
Collaborate with corporate engineering teams on project solutions and problem solving.
Assure the provision of superior technical support to customers by seeking regular formal input into projects, ensuring adequate preparation and communication for all changes.

Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments:

Troubleshoot technical problems and issues in the Field; perform root cause analysis and report findings to Management.
Perform regular maintenance and backups to all systems in the business units and manage storage according to the defined data retention policies.
Monitor, troubleshoot and resolve all tickets routed to designated Service Center Assignment Groups according to the established SLA.
Perform IMAC’s all systems as applicable
Perform maintenance, patches and updates to all systems in a timely manner.
Monitor and track system maintenance and performance according to SOP’s
Manage change to the environment via Service Center change control.
Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
Provide clear, regularly scheduled Management Reports and Metrics that evaluate systems and performance against SLA’s via standard products including HP Service Manager and Clarity.
Participate and provide direction for the Regional Field IT Support function, identifying and communicating short-, medium-, and long-term goals.

Asset Management:

Manage inventory, including acquisition and disposal of all IT related equipment according to policies.
Assist in coordination of asset disposal for Quest Diagnostics Workstation (QSW) machines and peripherals.
Ensure that the Quest Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the Business Unit.

Audit:

Must maintain knowledge and compliance of all CAP (IT specific) and other regulatory requirements, assist in maintaining all relevant documentation to support various audits; may assist in executing corrective actions regarding audit findings.

Other

On call coverage as needed
May perform other duties as assigned
Demonstrates a level of understanding that fully meets the requirements of this skill area, attained by # of years, evidence of related successful project completion and size.
Works under routine direction. Uses minor discretion in resolving problems or inquiries. Works without frequent reference to others. Excellent time management and organizational skills required.
Interacts with and may influence immediate team members. May have some interactions with vendor suppliers and service partners. May have more influence in own domain.
Performs a range of varied work activities at an Intermediate Level. Contributes to routine problem resolution.

Required Work Experience:

2-4 years' experience

Preferred Work Experience:

Experience in a Clinical Laboratory environment desired

Physical and Mental Requirements:

Ability to routinely lift 40 lbs; walk long distances; stand and bend in tight spaces; drive short and long distances.
Maintain composure under pressure; adapts to change; ability to grasp information quickly.

Knowledge:

Skilled knowledge in at least 2 of the IT Disciplines (LAN/WAN, Desktop Support, Telecom, Imaging, LIS/BIS Systems)
Project management experience and knowledge

Skills:

Applies Intermediate Level methods, tools and applications. Demonstrates rational and organized approach to work
Identifies and negotiates own development opportunities.
Has a sufficient communication skill for effective dialogue with customers, suppliers, and service partners.
Is able to work in a team.
Is able to plan, schedule and mentor own work within short time horizons.
Absorbs technical information when presented systematically and applies it effectively.
Microsoft Office products – Word, Excel, PowerPoint, and Access.
Problem Management - Strong troubleshooting and problem solving skills
Demonstrated proficiency in verbal and written communications skills
Strong commitment to customer and employee satisfaction.
Experience working with customers, both internal and external.

Education

Bachelor’s Degree Bachelor’s degree or relevant work experience and certifications – CompTIA A+ (Required)

Licenses and Certifications

Valid driver’s license (Required)

Work Requirements

Travel Required

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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