Jobs in the United States

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Associate Buyer-Commodity Professional
Saab, Inc.
East Syracuse, NY
Saab, Inc. is seeking an Associate Buyer-Commodity Professional to join our growing team in East Syracuse, NY.
Added 1 min ago
GD
School Culture Associates - various school sites
Green Dot Public Schools California
Los Angeles, CA
- $22.11 to $23.88 USD / hour
The School Culture Associate (SCA) will ensure the safety and well-being of all individuals on and around campus. This will include monitoring students on and around campus before, after,…
Added 3 mins ago
IC
Front Desk Associate
IFH CT OPERATIONS, INC
Meriden, CT
- $16.94 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 3 mins ago
IC
Front Desk Associate
IFH CT OPERATIONS, INC
Henrietta, NY
- $16 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 9 mins ago
Administrative Assistant
INTEGRIS Health
Oklahoma City, OK
Greets customers and handles and/or facilitates problem resolution
Added 10 mins ago
Financial Operations Analyst I
NFI Industries
CAMDEN, NJ
Help track open issues and follow them through to resolution with the right owner.
Added 11 mins ago
SH
Patient Administrative Specialist III, BMT / CT
Stanford Health Care
United States
- $35.1 to $39.49 USD / hour
…issues as defined by clinic specific pathways with proposed resolution…
Added 12 mins ago
Intake Coordinator
Innovive Health
Des Moines, IA · Medford, MA · Colorado Springs, CO
…individual filling this position is an ambitious, hands-on problem solver, and effective communicator that will support the achievements of the…
Added 13 mins ago
Transportation Manager - Crestview FL Yard
US Foods
Crestview, FL
…one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example. Ensure all drivers and other Transportation department…
Added 13 mins ago
TH
MDS RN
Taconic Health Care
Fishkill, NY
- $37 to $42 USD / hour
Assist facilities with certification procedures, reimbursement-related processes, and resolution of problem areas
Added 18 mins ago
Sales Consultant
Rural King
Washington, PA
Sales Consultant • Retail Sales Consultant • Power Equipment Sales Consultant • Agricultural Sales Consultant • Equipment Sales Specialist • Retail Sales Associate
Added 19 mins ago
PF
Front Desk Associate
Planet Fitness
Meriden, CT
- $16.94 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 19 mins ago
PF
Front Desk Associate
Planet Fitness
Henrietta, NY
- $16 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 19 mins ago
PF
Front Desk Associate
Planet Fitness
Waterford, CT
- $16.94 USD / hour
Solid work ethic with strong decision-making, problem resolution skills
Added 20 mins ago
CH
Clinical Registered Nurse II-Pathways Addiction Treatment-Every Weekend-PT/Days
Centra Health
Lynchburg, VA
- $32.92 to $51.02 USD / hour
Documents patient assessment findings, physical/psychosocial responses to nursing intervention and progress towards problem resolution.
Added 20 mins ago
CH
Clinical Registered Nurse II-Specialty B-Chemo/Infusion-Pearson Cancer Center-PRN
Centra Health
Lynchburg, VA
- $36.99 to $57.32 USD / hour
Documents patient assessment findings, physical/psychosocial responses to nursing intervention and progress towards problem resolution.
Added 20 mins ago
Benefits Administrator
Shaw
Dalton, GA
Aim for first‑contact resolution by using the tools, resources, and knowledge available, and when an issue needs deeper expertise, partner with the appropriate subject matter experts to get…
Added 24 mins ago
FF
Guest Service Representative (Part Time)
Festival Foods
Eau Claire, WI
- Part-time
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Added 27 mins ago
UG
Senior Provider Engagement Specialist
UnitedHealth Group
Knoxville, TN
- $72,800 to $130,000 USD / year
…information and models. In partnership with the local Client Services Associate Director and/or Director, the Senior Provider Engagement Specialist develops and implements effective…
Added 27 mins ago
UG
Senior Provider Engagement Specialist
UnitedHealth Group
Nashville, TN
- $72,800 to $130,000 USD / year
…information and models. In partnership with the local Client Services Associate Director and/or Director, the Senior Provider Engagement Specialist develops and implements effective…
Added 28 mins ago
UG
Senior Provider Engagement Specialist
UnitedHealth Group
Chattanooga, TN
- $72,800 to $130,000 USD / year
…information and models. In partnership with the local Client Services Associate Director and/or Director, the Senior Provider Engagement Specialist develops and implements effective…
Added 30 mins ago
CB
Instructional Aide 1:1
ChanceLight Behavioral Health, Therapy, & Education
Poulsbo, WA
- $22 to $24 USD / hour
Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving and decision-making ability.
Added 31 mins ago
1.0 Technology Service Specialist II - Spellman Education Center
West Chester Area School District
Exton, PA
Perform on-site analysis, diagnosis, troubleshooting, repair, and resolution of technology-related issues for end users.
Added 33 mins ago
MS
Office Coordinator - Grade VI
Minnesota Service Cooperatives
MN
- $23.6 to $26.46 USD / hour
Serve as the first line of communication and problem resolution for students, parents, staff, and administrators. Route and/or delegate calls/individuals to other staff as appropriate.
Added 34 mins ago
Assistant Director of Residential Life
University of Massachusetts
MA
…the case of housing emergencies, as deemed necessary by the Associate Dean/Director of Housing and Residential…

Quest Diagnostics

Health System Services Associate I

Lewisville, TX, United States

Pay range: $25.92+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.

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Job details

Pay: Pay range: $25.92+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.
Experience: Minimum of 5 years of successful customer service experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Health System Services Associate I - Lewisville, TX, Sunday to Thursday, 8:00 AM to 5:00 PM

Pay range: $25.92+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Responsible for supporting assigned Health Systems Tier 1 accounts focusing on relationship management, problem resolution and escalation of issues. Troubleshoots both complex medical/technical and routine requests.

Handle all customer inquiries received by telephone, fax or email regarding reporting of patient results, inquiries of tests and services, and concerns of service failures.
Responsible for proactively identifying opportunities to reduce service failures for their accounts.
Contact assigned clients to resolve routine matters related to patient testing and result reporting.
Report laboratory results to clients using established protocols.
Document reporting or call history in the required format and maintain complete and accurate records.
Provide information concerning supplies, new tests, services and products.
Provide education and guidance to clients about Quest Diagnostics lab processes.
Troubleshoot both routine and complex medical/technical requests.
Report and escalate client concerns using established protocols.
Responsible for maximizing quality and efficiencies to meet department goals.
Understands the importance of Quality Service and how to measure it.
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Required Work Experience:

Minimum of 5 years of successful customer service experience.
Previous medical or clinical laboratory background required.

Knowledge:

Knowledge of Medical Terminology and laboratory procedures required

Skills:

Demonstrated outstanding customer service, interpersonal and communication skills
Ability to handle complex issues and remain composed in stressful situations
Strong PC skills including Excel, Word, Power Point and Access
Ability to multi-task and thrive in a fast-paced environment
Solid organizational skills and problem-solving skills
Customer Focused
Detailed Oriented

Education

Bachelor’s Degree Bachelor’s Degree in a Life Science, Business, Customer Relations or related field is preferred. (Preferred)
High School Diploma or Equivalent (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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