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Added 1 min ago
Early Careers New Grad - Sales/Account Associate (Tulsa, Albuquerque)
HCSC
Albuquerque, NM
This role participates in a 12-month Sales/Account Associate Development Program within Commercial Markets. The program builds a foundation in health insurance sales, account management,…
Added 1 min ago
E-Referral Specialist Home Health
CenterWell
Santa Fe, NM
As an E-Referral Specialist you will report to the E-Referral Supervisor. You will be an important part of the referral process as this role is the initial contact point for the client or…
Added 1 min ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Santa Fe, NM
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or…
Added 2 mins ago
PT Sales Associate - Round Rock Store
HB Retail, Inc.
Round Rock, TX
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 2 mins ago
Hospitality Associate
SPS North America
Chicago, IL
This Hospitality Associate position is directly responsible for the presentation, ordering, stocking of food and beverages onsite for all client gatherings, including meetings, events,…
Added 3 mins ago
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Stock Associate, Part Time Flex, Amherst - Pottery Barn
Williams-Sonoma
Amherst, NY
- $16 to $17 USD / hour
- Part-time
Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to…
Added 5 mins ago
VH
Assistant Nurse Manager- Med/ Surg
Veterans Health Administration
Saint Louis, MO
- $91,654 to $156,997 USD / year
…expertise with leadership responsibilities and is often considered part of the succession plan for future Nurse Manager (NM) positions, providing opportunities to develop management skills…
Added 5 mins ago
VH
Registered Nurse - Patient Aligned Care Team Care Manager
Veterans Health Administration
Washington, DC
- $83,132 to $158,590 USD / year
The Washington, DC VA Medical Center, part of the VA Washington DC Health Care System, is a tertiary care, Complexity Level 1B major interdisciplinary teaching facility providing…
Added 5 mins ago
MS
Client Service Associate
Morgan Stanley
Westlake Village, CA · Westlake Village
- $34,320 to $90,000 USD / year
Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular…
Added 6 mins ago
DB
NON - CDL Delivery Driver/Warehouse - 7am Start Time
Default Brand
Salem, NH
- $20 USD / hour
…glass for the automotive and building industries. We have been part of the Nippon Sheet Glass (NSG) group since…
Added 6 mins ago
DB
NON - CDL Delivery Driver/Warehouse - 7am Start Time
Default Brand
Salem, NH
- $20 USD / hour
…glass for the automotive and building industries. We have been part of the Nippon Sheet Glass (NSG) group since…
Added 6 mins ago
DB
NON - CDL Delivery Driver/Warehouse - 8:30am Start Time
Default Brand
Salem, NH
- $20 USD / hour
…glass for the automotive and building industries. We have been part of the Nippon Sheet Glass (NSG) group since…
Added 7 mins ago
ST
Retail Sales Associate Part Time Danville KY
Sun Tan City - STC Management Group, LLC
Danville, KY
- $11.5 to $15.5 USD / hour
- Part-time
…leadership. We also provide excellent benefits for all Full Time & Part Time…
Added 7 mins ago
ST
Retail Sales Associate Part Time Frankfort KY
Sun Tan City - STC Management Group, LLC
Frankfort, KY
- $11.5 to $15.5 USD / hour
- Part-time
…leadership. We also provide excellent benefits for all Full Time & Part Time…
Added 7 mins ago
Associate Banker
BMO Bank N.A.
Sonoma, CA
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 7 mins ago
Inspector, Contract Admin
WSB LLC
Burnsville, MN · Minneapolis, MN · Saint Paul, MN
Full time WSB employees qualify for competitive compensation and benefits package, including medical insurance, dental insurance, vision insurance, life insurance, company paid short-and…
Added 9 mins ago
Business Development Executive, MDU
Ezee Fiber
Kent, WA
…construction, telecom engineering, or property management with client-facing responsibilities.• Proven ability to engage stakeholders, negotiate agreements, or manage projects with…
Added 9 mins ago
Business Development Executive, MDU
Ezee Fiber
Elk Grove Village, IL
…construction, telecom engineering, or property management with client-facing responsibilities.• Proven ability to engage stakeholders, negotiate agreements, or manage projects with…
Added 10 mins ago
VH
Registered Nurse (Community Living Center)
Veterans Health Administration
Leeds, MA
- $86,532 to $144,248 USD / year
…accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission…
Added 10 mins ago
VH
Nurse Practitioner - Community Living Center (CLC)/Extended Care
Veterans Health Administration
Tomah, WI
- $123,399 to $188,733 USD / year
The Certified Nurse Practitioner (NP) - Community Living Center (CLC)/Extended Care practices in Medicine Service/Geriatrics and Extended Care (GEC) to provide a full range of services…
Added 10 mins ago
Senior Payroll Implementation Consultant
Wipfli Advisory LLC
Remote, United States
…allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure,…
Added 13 mins ago
ST
Retail Sales Associate Part Time Frankfort KY
Sun Tan City - STC Management Group, LLC
Frankfort, KY
- $11.5 to $15.5 USD / hour
- Part-time
…leadership. We also provide excellent benefits for all Full Time & Part Time…
Added 13 mins ago
ST
Retail Sales Associate Part Time Danville KY
Sun Tan City - STC Management Group, LLC
Danville, KY
- $11.5 to $15.5 USD / hour
- Part-time
…leadership. We also provide excellent benefits for all Full Time & Part Time…
Added 14 mins ago
Installation Supervisor
iM Branded
Troy, MI
…the Installation Supervisor ensures projects are completed on time, within budget, and to client specifications so that customers receive a world class experience through the final phase of…
Added 16 mins ago
VH
Registered Nurse - Purchased Home Care Coordinator
Veterans Health Administration
Iron Mountain, MI
- $69,918 to $131,481 USD / year
…accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission…

Quest Diagnostics

Health System Services Associate I

Lewisville, TX, United States

Pay range: $25.92+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.

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Job details

Pay: Pay range: $25.92+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.
Experience: Minimum of 5 years of successful customer service experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Health System Services Associate I - Lewisville, TX, Sunday to Thursday, 8:00 AM to 5:00 PM

Pay range: $25.92+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Responsible for supporting assigned Health Systems Tier 1 accounts focusing on relationship management, problem resolution and escalation of issues. Troubleshoots both complex medical/technical and routine requests.

Handle all customer inquiries received by telephone, fax or email regarding reporting of patient results, inquiries of tests and services, and concerns of service failures.
Responsible for proactively identifying opportunities to reduce service failures for their accounts.
Contact assigned clients to resolve routine matters related to patient testing and result reporting.
Report laboratory results to clients using established protocols.
Document reporting or call history in the required format and maintain complete and accurate records.
Provide information concerning supplies, new tests, services and products.
Provide education and guidance to clients about Quest Diagnostics lab processes.
Troubleshoot both routine and complex medical/technical requests.
Report and escalate client concerns using established protocols.
Responsible for maximizing quality and efficiencies to meet department goals.
Understands the importance of Quality Service and how to measure it.
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Required Work Experience:

Minimum of 5 years of successful customer service experience.
Previous medical or clinical laboratory background required.

Knowledge:

Knowledge of Medical Terminology and laboratory procedures required

Skills:

Demonstrated outstanding customer service, interpersonal and communication skills
Ability to handle complex issues and remain composed in stressful situations
Strong PC skills including Excel, Word, Power Point and Access
Ability to multi-task and thrive in a fast-paced environment
Solid organizational skills and problem-solving skills
Customer Focused
Detailed Oriented

Education

Bachelor’s Degree Bachelor’s Degree in a Life Science, Business, Customer Relations or related field is preferred. (Preferred)
High School Diploma or Equivalent (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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