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Added 17 mins ago
Senior Director, Quality Assurance - Southeast Region
Quest Diagnostics
Tampa, FL
Added 1 hour ago
QD
Phlebotomist II
Quest Diagnostics
Iselin, NJ
- $24.5 to $26.25 USD / hour
Added 1 hour ago
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Phlebotomist II Territory
Quest Diagnostics
Costa Mesa, CA
- $25.8 to $27.65 USD / hour
Added 2 hours ago
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DLO Part Time Phlebotomy Services Rep I
Quest Diagnostics
Owasso, OK
- Part-time
Added 2 hours ago
DLO Night Shift Specimen Prep Tech I
Quest Diagnostics
Oklahoma City, OK
Added 2 hours ago
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Glassware Technician II
Quest Diagnostics
Chantilly, VA
- $17.2 to $24.36 USD / hour
Added 2 hours ago
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Biomedical Equipment Technician II
Quest Diagnostics
San Juan Capistrano, CA
- $27.18 to $35 USD / hour
Added 2 hours ago
Phlebotomist II
Quest Diagnostics
Knoxville, TN
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Quest Diagnostics
Lenexa, KS
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Medical Laboratory Scientist I
Quest Diagnostics
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- $30 to $42.63 USD / hour
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Medical Courier
Quest Diagnostics
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Phlebotomist II
Quest Diagnostics
Ridgecrest, CA
- $25.8 to $27.65 USD / hour
Added 3 hours ago
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Phlebotomist II
Quest Diagnostics
Santa Clarita, CA
- $25.8 to $27.65 USD / hour
Added 3 hours ago
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Phlebotomist I
Quest Diagnostics
Glendale, CA
- $24 to $25.7 USD / hour
Added 3 hours ago
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Phlebotomist I
Quest Diagnostics
Mission Hills, CA
- $24 to $25.7 USD / hour
Added 3 hours ago
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Phlebotomist I
Quest Diagnostics
Modesto, CA
- $21.8 to $23.75 USD / hour
Added 3 hours ago
QD
Phlebotomist I
Quest Diagnostics
Bangor, ME
- $20 to $21.45 USD / hour
Added 3 hours ago
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Phlebotomist Representative I - Hospital
Quest Diagnostics
Bangor, ME
- $20 to $21.45 USD / hour
Added 3 hours ago
Phlebotomist III Territory (Float)
Quest Diagnostics
Grand Blanc, MI
Added 3 hours ago
Phlebotomist II
Quest Diagnostics
Commerce Township, MI
Added 3 hours ago
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Phlebotomist Representative I - Hospital
Quest Diagnostics
Presque Isle, ME
- $20 to $21.45 USD / hour
Added 4 hours ago
Medical Laboratory Technician II - Microbiology
Quest Diagnostics
Lewisville, TX
Added 4 hours ago
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Lab Assistant (Specimen Technician II)
Quest Diagnostics
Lynchburg, VA
- $17.2 to $22.9 USD / hour
Added 5 hours ago
Phlebotomist II
Quest Diagnostics
Cumberland, RI
Added 5 hours ago
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IOP Transition Representative
Quest Diagnostics
Fall River, MA
- $28.3 to $30.35 USD / hour

Quest Diagnostics

DLO Client Service Assistant

Oklahoma City, OK, United States

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Job details

Posting language: English
Posted: Oct 9, 2026

Original job description

Diagnostic Laboratory of Oklahoma (DLO) Location: Oklahoma City, OK Hours: Saturday and Sunday 8:00am - 8:00pm; Monday and Tuesday 8:00am-5:00pm

Essential Functions:

Report to work on time and prepared for each scheduled shift
Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
Maintain a positive, professional, and supportive attitude throughout the workday
Work collaboratively as a team member and contribute to a respectful, productive work environment
Responsible for contacting customers by phone, fax, and mail or as directed by Supervisor to report laboratory results to clients using established protocols.
Document reporting or call history in the patient file and maintain appropriate records.
Contact the clients to resolve routine matters related to patient testing and result reporting.
Use established protocols for reporting client concerns.
Escalate complex client issues to the appropriate individual/department.
Provide input on quality improvement opportunities to Supervisor.
Provide clerical support.
Other duties as required to meet the client’s requirements.

Required Knowledge:

Must be able to operate basic office equipment, have general computer knowledge and basic typing ability. Must have demonstrative customer service skills.
Must be able to communicate in English both verbally and in writing.
Must be confident, self-motivated and be able to work unsupervised. Requires professionalism in appearance, actions, and attitude.
Must be able to maintain professionalism in times of heavy workloads and stress.
Requires teamwork, collaboration, and strict attention to detail. Must be dependable, punctual, and demonstrate integrity and commitment to company values.
Must be able to achieve and maintain department specific metrics

Required Experience: Minimum High School diploma or equivalent. 1 year of clinical laboratory or customer service experience in a call center environment preferred.

Special Requirements: Must be available for any shift, including nights, weekends, and some Holidays as needed. Overtime as required by business needs.

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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More about this job

Skills

Contact customers
Reporting
Office equipment
Customer service
Teamwork
Collaboration
Attention to detail

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