Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Patient Access Representative
Essentia Health
Moose Lake, MN
Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes. Responsible for patient reception, identification and…
Added 3 mins ago
RA
HOA Community Services Administrator
rahlp1 American Homes 4 Rent, L.P.
Las Vegas, NV
- $23.19 to $27.83 USD / hour
…regulations (e.g., participation as an HOA Board member as a representative of the…
Added 10 mins ago
Senior Custodian/Utility Worker (Swing Shift)
Rancho Santiago Community College District
Santa Ana, CA
Added 10 mins ago
Patient Access Technician
MultiCare Health System
Tacoma, WA
…clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work…
Added 10 mins ago
PP
Seasonal Pet Bather - Chesterfield
Pet Paradise
Chesterfield, VA
- $13 USD / hour
Employee Assistance Program (EAP) with added mental health benefit, available to all employees
Added 10 mins ago
PP
Front Desk Associate- Dripping Springs
Pet Paradise
Austin, TX
- $14 USD / hour
Employee Assistance Program (EAP) with added mental health benefit, available to all employees
Added 10 mins ago
PP
Front Desk Associate- Chesterfield
Pet Paradise
Chesterfield, VA
- $13 USD / hour
Employee Assistance Program (EAP) with added mental health benefit, available to all employees
Added 10 mins ago
PP
Front Desk Associate - Cedar Park
Pet Paradise
Cedar Park, TX
- $13.5 USD / hour
Employee Assistance Program (EAP) with added mental health benefit, available to all employees
Added 11 mins ago
Vice President for Academic Affairs (74354)
WALSH UNIVERSITY
North Canton, OH
…fosters a thriving scholarly community grounded in faith and…
Added 15 mins ago
Legal Analyst
MedImpact Healthcare Systems Inc.
Remote, United States
…standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management…
Added 16 mins ago
Storage Customer Service Representative
U-Haul Co. of Texas
Dallas, TX
…friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face…
Added 16 mins ago
Customer Service Representative
U-Haul Co. of New Mexico, Inc.
Bernalillo, NM
…of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul…
Added 16 mins ago
Customer Service Representative
U-Haul Co. of Arizona
Gilbert, AZ
…of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul…
Added 19 mins ago
CO
Senior Airport Services Representative
City of Houston
Houston, TX
- $25.23 to $28.73 USD / hour
The purpose of Senior Airport Service Representative is to provide a 5-star experience to all passengers by inspecting all facilities, amenities and processes to ensure the safe and…
Added 20 mins ago
Bilingual Spanish Field Sales Representative
AT&T Mobility Services LLC
Remote, United States
…reach. Enjoy uncapped commission potential as a Field Sales Representative, with top earners having the opportunity to make…
Added 20 mins ago
Bilingual Spanish Field Sales Representative
AT&T Mobility Services LLC
Remote, United States
…reach. Enjoy uncapped commission potential as a Field Sales Representative, with top earners having the opportunity to make…
Added 20 mins ago
Field Sales Representative
AT&T Mobility Services LLC
Remote, United States
…reach. Enjoy uncapped commission potential as a Field Sales Representative, with top earners having the opportunity to make…
Added 21 mins ago
Assistant Store Manager
The Vitamin Shoppe
Colorado Springs, CO
Comprehensive, affordable medical, dental, and vision coverages for full-time Health Enthusiasts • “VS Thrive” Wellness program for full-time Health Enthusiasts covered under a medical plan…
Added 23 mins ago
GC
Financial Services Representative I, II, Senior
Global Credit Union
Fairbanks, AK
- $45,633 to $73,391 USD / year
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested…
Added 24 mins ago
TC
Business Analyst Account Coordinator, Sales Operations
Toray CMA
Westlake, TX
- $94,556 to $131,903 USD / year
Added 24 mins ago
CO
Evidence Collection Technician
City of Irving
Irving, TX
- $43,368 to $61,116 USD / year
…trends with criminal investigators, and acting as a department representative in municipal court property hearings; retrieving and securely transporting Sexual Assault Nurse Examiner (SANE)…
Added 24 mins ago
AU
Law Enforcement Officer: Armed Airport Patrol (Sat/Sun)
Allied Universal
Kahului, HI
- $38 USD / hour
…This driving post calls for strong communication and customer service while supporting travelers, staff, and visitors. Join Allied Universal, where agile, reliable teamwork and integrity…
Added 25 mins ago
CO
Business Systems Supervisor
City of Raleigh North Carolina
Raleigh, NC
- $81,606 to $126,469 USD / year
…deployment. The position oversees the division’s Quality Assurance program, promoting consistent customer service, adherence to established policies and procedures, and continuous…
Added 25 mins ago
Management and Program Analyst
National Institutes of Health
Montgomery County, MD
Added 25 mins ago
Foreperson - NON-UNION
Utilities Service, LLC
Cumberland, MD
Furnishes General Foreperson and utility representative with reports of orders completed, units of work completed, crew time, minor damage repairs and distribution, etc.

Quest Diagnostics

Customer Care Representative I

Tampa, FL, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Customer Care Representative I - Tampa, FL Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc. Start date: December 4th (must not have any time off during the first 90 days) Training Location: Must be able to attend training ONSITE at 4225 E Fowler Ave Tampa, FL Training Schedule: Monday to Friday, 8:00AM to 5:00PM Eastern, 4 weeks (Tentative) Work Schedule: Remote, Tuesday to Saturday OR Sunday to Thursday, 8-hour shift, between the hours of 9:00 AM to 8:30 PM Eastern (Tentative) Pay Range: $17.20+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Supports assigned client group(s) performing routine complexity health related customer excellence activities.
Typically makes routine outbound, health related customer calls following set scripts, procedures.
Maintains complete customer/patient confidentiality for all health, personal and other customer information.
Provides professional, respectful, customer excellence. Demonstrates caring and empathy when delivering sensitive health information.
Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service.
Supports all client group(s) based on business needs.

Required Work Experience:

1-year related customer service excellence experience.

Preferred Work Experience:

Health care and laboratory related experience.
Experience delivering customer service excellence and achieving productivity/accuracy/quality standards.

Physical and Mental Requirements:

Consistent exceptional customer service, accuracy and quality focus required.

Knowledge and Competencies:

Align to Quest Culture & How We Work:

CUSTOMER FIRST - We serve the needs of our patients and customers first and foremost.
CARE - We show each person they matter.
COLLABORATION - We commit teamwork - inside and outside of Quest.
CONTINUOUS IMPROVEMENT - We challenge ourselves to make each day better than the last.
CURIOUSITY - We ask vital questions in search of richer answers.
FOUNDATIONAL REQUIREMENTS: Good performance & productivity, good attendance, good conduct, good teamwork.

Skills:

Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.
Continuous Improvement: Embrace and thrive in an environment of continuous improvement, innovation, and leveraging digital.

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Apply About employer

Report this job