Jobs in the United States

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Added 22 hours ago
Active Directory Server Administration Desktop Imaging Specialist
COOLSOFT
Atlanta, GA
The IT Client Services Team is seeking an experienced, self-motivated Helpdesk Representative III with demonstrated competence and thought leadership capability to contribute toward the…
Added 1 day ago
Member Experience Consultant I
BLACK HILLS FEDERAL CREDIT UNION
Rapid City, SD
Serves as the senior-level consultant and leadership resource within the branch, performing all Member Service Representative and Member Experience Consultant I-III responsibilities while…
Added 2 days ago
Staffing: Client Records Coordinator I
Neubus Inc
Round Rock, TX
Client Records Coordinator works to ensure that records are submitted according to proper policies and procedures. The Clerk is responsible for preparing case material for digital imaging.…
Added 2 days ago
SR ADMISSIONS REP/REGISTRAR
UHS
WASHINGTON
…ambulatory pavilion for clinic visits and other outpatient services, onsite 550-car parking garage, and a helipad for emergency…
Added 2 days ago
Product Manager
MedRisk LLC
United States
Experience working with provider networks, healthcare operations, managed care, workers' compensation, payer organizations, healthcare services, or healthcare technology platforms.
Added 3 days ago
Client Service Representative I
Quest Diagnostics
Twinsburg, OH
Escalate issues as appropriate to keep immediate supervisor informed of client concerns, problems or deviations from established procedures.
Added 3 days ago
CALS IT Integration & Solutions Professional I
North Carolina State University
Raleigh, NC
…technology components and systems based on organizational and client…
Added 3 days ago
KC
System Support Specialist II (East Kern/Tehachapi)
Kern Community College District
Tehachapi, CA
- $6,917.7 to $9,774.54 USD / month
…leadership for streamlining the support and delivery of technology services at the college; work collaboratively with district wide IT resources in support of core standardized services…
Added 3 days ago
QD
Client Service Representative I
Quest Diagnostics
Marlborough, MA
- $17.75 to $20.57 USD / hour
Client Service Representative I - Marlborough, MA, Monday to Friday, 9:30 AM to 6:00 PM
Added 3 days ago
SH
Lab Support Specialist I (Phlebotomy)
Saratoga Hospital
Saratoga Springs, NY
- $19 to $24.85 USD / hour
…choosing appropriate devices. Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging.…
Added 3 days ago
SH
Lab Support Specialist I (Phlebotomy)
Saratoga Hospital
Saratoga Springs, NY
- $19 to $24.85 USD / hour
…choosing appropriate devices. Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging.…
Added 3 days ago
SH
Lab Support Specialist I (Phlebotomy)
Saratoga Hospital
Malta, NY
- $19 to $24.85 USD / hour
…choosing appropriate devices. Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging.…
Added 3 days ago
SH
Lab Support Specialist I (Phlebotomy)
Saratoga Hospital
Saratoga Springs, NY
- $19 to $24.85 USD / hour
…choosing appropriate devices. Proficient to work independently in services; In-house, outpatient collection station(s), Urgent Care/Emergency Department, Cath Lab and medical imaging.…
Added 3 days ago
Client Service Representative I
Quest Diagnostics
Brookfield, WI
Client Service Representative I - Brookfield, WI, Monday to Friday, 10:00 AM to 4:30 PM
Added 4 days ago
Assistant Property Manager - LIHTC
SWBC PEO
San Antonio, TX
Renders the community curb appeal in a condition that is enticing to client traffic and exceeds the neighborhood market.
Added 4 days ago
Genetics Technologist I
FULGENT THERAPEUTICS LLC
Alpharetta, GA
…culture, harvest, slide dropping, banding, microscope/automated imaging system analysis of chromosomes and interphase nuclei for FISH in the detection of abnormalities, and preparation of…
Added 4 days ago
Field Service Representative II
Canon Business Process Services
IRVING, TX
Under general supervision, will perform a variety office services functions. Tasks may include m ail processing & distribution, c opy/scan/imaging/ fax, hospitality, reception and records ,…
Added 5 days ago
CONNECTIVITY TECHNICIAN - CHICKASHA
STANDLEYS SYSTEMS LLC
Chickasha, OK
As Standley Systems has evolved over the years to provide a more holistic approach to each client’s environment, we have expanded our team and resources to provide business technology…
Added 6 days ago
On-Site IT Support Analyst
Wilson Elser - Business & Legal Professionals
Los Angeles, CA
…personnel working at that assigned office location. As a local representative of Wilson Elser’s national IT department, the ideal candidate thrives on working in a fast-paced, growing…
Added 6 days ago
On-Site IT Support Analyst
Wilson Elser - Business & Legal Professionals
Houston, TX
…personnel working at that assigned office location. As a local representative of Wilson Elser’s national IT department, the ideal candidate thrives on working in a fast-paced, growing…
Added 8 days ago
Field Support Spc II, BT Support
Sysco Payroll, Division of Sysco Resources Services, LLC
United States
US6469 Sysco Payroll, Division of Sysco Resources Services, LLC
Added 9 days ago
CO
Information Technology Analyst I/II
City of Elk Grove
Elk Grove, CA
- $38.22 to $56.6 USD / hour
…essential for diagnosing and resolving hardware, software, imaging, Office 365, and enterprise system issues. The successful candidate will effectively utilize a help desk system to…
Added 11 days ago
CU
Client Service I Representative Mailroom
CANON U.S.A.INC
NEW YORK, NY
- $17.2 to $23.37 USD / hour
Added 11 days ago
FB
ARNP - Inpatient Medical PRN (Moonlighter)
Frontier Behavioral Health
Spokane, WA
- $706 USD / day
At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.
Added 11 days ago
CU
Client Service Representative I
Canon U.S.A., Inc.
Chicago, IL
- $17.2 to $23.37 USD / hour
…concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. -…

Quest Diagnostics

Client Service Representative I

Shelton, CT, United States

$17.76 to $22.21 USD / hour

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Job details

Pay: $17.76 to $22.21 USD / hour
Experience: 2 years of relevant professional experience.
Posting language: English
Posted: Oct 22, 2026

Original job description

Client Service Representative I - Shelton, CT, Monday to Friday, 8:30 AM to 5:30 PM Pay range: $17.76 - $22.21 / hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

Use professional spoken and written etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously.
Perform research and troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately.
Complete all required documentation associated with the handling of received requests while maintaining complete and accurate records.
As needed, report priority and critical matters to clients and relevant internal parties following established procedures for reporting and documentation.
Follow all policies regarding follow-up and shift change notification.
Follow up with relevant parties as needed, based on the issue being addressed.
Follow through in a timely manner to resolve all issues and concerns.
Provide complete and accurate information, education and guidance to clients about business processes
Escalate issues as appropriate to keep immediate supervisor informed of client concerns, problems or deviations from established procedures.
Provide suggestions for process improvements to maximize quality and efficiencies in the department
Comply with company policies and governmental regulations
Perform other duties as assigned to meet the business needs or customer requirements.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Required Work Experience:

One year experience in a similar role.

Preferred Work Experience:

2 years of relevant professional experience.
Wellness Platforms:
Wellness Engine
QLS
Powerterm
Perceptive Content
Kofax
QDRS
APEX
Sam Perdiem Password Reset Tool
Summit App
Absorb
Toxicology Platforms:
QTN / CCI
ESP
QBS
CCF Imaging
Smartworks
ExamOne Portal
Quest Select
Eligibility
QLS
Facilities Database

Optimaxx

Physical and Mental Requirements:

Sitting for long periods of time.
Repeating motions that may include the wrists, hands and/or fingers. (Typing)

Knowledge:

Proper telephone etiquette to handle customer inquiries
Basic knowledge of operating office equipment
Basic understanding of fundamental medical and laboratory terminology
Understand the importance of Quality Service and how it is measured
Microsoft products (Outlook, Teams, Word, Excel etc.)
Salesforce
Five9

Skills:

Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers
Proficiency in basic computer skills (Word, Excel, Outlook)
Ability to multi-task and work in a fast-paced environment
Strong organizational skills
Ability to analyze and solve problems.
Good listening skills
Ability to maintain professional and tactful manner in stressful situations
Ability to deal with client information in a confidential manner
Ability to work in both an individual and team environment.

Education

High School Diploma or Equivalent (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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Skills

Office equipment
Microsoft Outlook
Microsoft Teams
Microsoft Word
Microsoft Excel
Salesforce
Communication skills
Communicate with customers
Computer skills
Organizational skills

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