Jobs in the United States

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Central Development Operations Specialist
Aurora
Pittsburgh, PA
- $27.5 to $33.5 USD / hour
…This role requires strong coordination with Testing Teams, Program Managers, Leads, and cross-functional engineering…
Added just now
Accounting Associate – Accounts Payable
KerberRose S.C.
Green Bay, WI
KerberRose is a trusted advisor for accounting, tax, and business services across Wisconsin. Rooted in our people first philosophy, we are committed to delivering exceptional service and…
Added just now
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ACT Therapist IV
Prince William County Government
Prince William County, VA
- $91,162.5 to $152,509.5 USD / year
…position for a recovery-oriented, evidence-based, community-based program- Assertive Community Treatment (ACT). The team serves adults with serious mental illness (e.g., schizophrenia) or…
Added 1 min ago
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Embedded Security Operator
Sibylline Ltd
Los Angeles, CA
- $64,000 to $80,000 USD / year
Sibylline is seeking an Operator to support the client’s 24/7 global security operations. Reporting to the Supervisor, the successful candidate will support 24/7 physical security…
Added 1 min ago
MI
Production Engineering & Resilience Director
Moog Inc
Buffalo, NY
- $185,000 to $220,000 USD / year
…includes both current-state platforms in active use across business groups and the future-state Enterprise Resource Planning/Manufacturing Execution System (ERP/MES) environment being built…
Added 2 mins ago
Dedicated Client Liaison
Sun Life Financial (U.S.) Services Company, Inc.
Kansas City, MO · Lincoln, NE
Partner with Client stakeholders to support employees through the return-to-work process, helping promote timely transitions and seamless workforce continuity.
Added 2 mins ago
NM
Administrative Coordinator-Full Time Days
Northwestern Memorial Healthcare
McHenry, IL
- $21 to $27.3 USD / hour
- Full-time
3 to 5 years of experience in business office with a strong emphasis on database management and customer service.
Added 2 mins ago
Senior Sales Specialist - Pacific Northwest
DOW SILICONES CORPORATION
Remote, United States
…ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card)…
Added 3 mins ago
Plumbing Service Project Manager
Therma
San Jose, CA
Therma has an immediate need for an experienced Plumbing Service Project Manager based out of our San Jose office. This role is ideal for someone who enjoys managing fast-paced service…
Added 3 mins ago
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IT Operations Manager
Therma
San Jose, CA
- $125,000 to $155,000 USD / year
…requests. The IT Operations Manager is responsible for leading IT support operations across Therma locations and ensuring service levels, operational standards, and business expectations…
Added 4 mins ago
Hospital - Adv Care Charge RN (PT-Days)
UT Health San Antonio Staff Positions
San Antonio, TX
…effective collaboration with other departments regarding patient process…
Added 4 mins ago
Member Services Representative, AACU Branch Operations
United States
Open new accounts, sell and process Credit Union services for new and existing members
Added 4 mins ago
Director of Regulatory Compliance and Strategy
Genesis Administrative Services LLC
Kennett Square, PA
…processes, which includes analysis and report development to support the Quality Improvement Program. The scope of this position also includes monitoring, reviewing, implementing, and…
Added 4 mins ago
Group Sales Manager - Corporate
Pyramid Global Hospitality
Marlborough, MA
Are you a driven sales professional who loves building relationships, finding new business opportunities, and making an impact?
Added 4 mins ago
Manager, Business Development – Middle Market Field (Seattle, Olympia, Portland)
American Express
Remote, United States
Free and confidential counseling support through our Healthy Minds program
Added 4 mins ago
Consultant, Alternative Asset Services
The Northern Trust Company
Chicago, IL
5. Applies understanding of key business drivers and functional objectives to support accurate data management, performance reporting, and operational execution.
Added 4 mins ago
Senior Manager, Provider Contract Negotiations (Georgia)
CVS Health
Work at Home, GA
Aligns provider contracts with financial goals and cost-saving initiatives, ensuring that contracts support the company's financial objectives.
Added 5 mins ago
Human Resources Manager
SABRE INDUSTRIES INC.
Alvarado, TX
Applies sound business ethics and exhibits a high degree of integrity in all business interactions. Ability to develop strong working relationships. Good team building, coaching and…
Added 5 mins ago
Emergency Financial Assistant
Catholic Charities of Buffalo
Buffalo, NY
…for older adults. As a trauma-informed agency, we strive to support the total well-being of clients and…
Added 6 mins ago
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Senior Quality Assurance Manager
Actalent
Foster City, CA
- $69 to $80 USD / hour
Apply Organizational Change Management strategies to support adoption, sustainability, and business readiness for new or enhanced Quality initiatives.
Added 6 mins ago
Chief Estimator
Actalent
Bordentown, NJ
Prepare competitive bids and proposal packages that support strategic business development and align with client expectations and project requirements.
Added 6 mins ago
Chief Estimator
Actalent
Bordentown, NJ
Prepare competitive bids and proposal packages that support strategic business development and align with client expectations and project requirements.
Added 6 mins ago
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Program Manager
Actalent
Eagan, MN
- $50 to $60 USD / hour
Job Title: Program ManagerJob DescriptionWe are looking for a dedicated Program Manager to join our dynamic team. The ideal candidate will have a strong understanding of project management…
Added 6 mins ago
Mid Market Customer Success Manager
BILL
United States
Lead multi-stakeholder Executive Business Reviews that connect product adoption data to measurable business outcomes, adapting the agenda to what each customer needs to hear without manager…
Added 6 mins ago
Data Center Technician
NTT DATA Services
Buffalo, NY
NTT DATA, Inc. currently seeks a Data Center Technician to support our client's data center and IT closets in Buffalo, NY. This position is on-site Monday-Friday.

Quest Diagnostics

Client Service Representative I

Brookfield, WI, United States

Pay range: $17.20+ per hour

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Job details

Pay: Pay range: $17.20+ per hour
Experience: 2 years of relevant professional experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Client Service Representative I - Brookfield, WI, Monday to Friday, 10:00 AM to 4:30 PM

Pay range: $17.20+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

Use professional spoken and written etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously.
Perform research and troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately.
Complete all required documentation associated with the handling of received requests while maintaining complete and accurate records.
As needed, report priority and critical matters to clients and relevant internal parties following established procedures for reporting and documentation.
Follow all policies regarding follow-up and shift change notification.
Follow up with relevant parties as needed, based on the issue being addressed.
Follow through in a timely manner to resolve all issues and concerns.
Provide complete and accurate information, education and guidance to clients about business processes
Escalate issues as appropriate to keep immediate supervisor informed of client concerns, problems or deviations from established procedures.
Provide suggestions for process improvements to maximize quality and efficiencies in the department
Comply with company policies and governmental regulations
Perform other duties as assigned to meet the business needs or customer requirements.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Required Work Experience:

One year experience in a similar role.

Preferred Work Experience:

2 years of relevant professional experience.
Wellness Platforms:
Wellness Engine
QLS
Powerterm
Perceptive Content
Kofax
QDRS
APEX
Sam Perdiem Password Reset Tool
Summit App
Absorb
Toxicology Platforms:
QTN / CCI
ESP
QBS
CCF Imaging
Smartworks
ExamOne Portal
Quest Select
Eligibility
QLS
Facilities Database

Optimaxx

Physical and Mental Requirements:

Sitting for long periods of time.
Repeating motions that may include the wrists, hands and/or fingers. (Typing)

Knowledge:

Proper telephone etiquette to handle customer inquiries
Basic knowledge of operating office equipment
Basic understanding of fundamental medical and laboratory terminology
Understand the importance of Quality Service and how it is measured
Microsoft products (Outlook, Teams, Word, Excel etc.)
Salesforce
Five9

Skills:

Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers
Proficiency in basic computer skills (Word, Excel, Outlook)
Ability to multi-task and work in a fast-paced environment
Strong organizational skills
Ability to analyze and solve problems.
Good listening skills
Ability to maintain professional and tactful manner in stressful situations
Ability to deal with client information in a confidential manner
Ability to work in both an individual and team environment.

Education

High School Diploma or Equivalent (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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Skills

Office equipment
Microsoft Outlook
Microsoft Teams
Microsoft Word
Microsoft Excel
Salesforce
Communication skills
Communicate with customers
Computer skills
Organizational skills

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