Job Description
This position willlead a variety oflarge projects or programsto apply program management principles and tools to ensure Diagnostic Lab of Michigan isefficientand effective inthe delivery of its services, solutions, and processeswhile improving customerand employeesatisfaction.This position will also be responsible for coaching others to learn and apply program management principles and tools to their daily work. In addition, this position may lead a team of project management specialists through a portfolio of medium projects while coaching others in the organization to learn and apply principles and tools to their daily work.
Responsibilities:
Leads projects and working teams to effectively initiate, plan, execute, monitor, and closeprojects Leadsprojects Leads projectsthrough issues, roadblocks, andproblems Acts as a change agentto drive teamstowardsuccess Guides team members to perform through issues andconstraints Ownsprojects Owns the timeline, budget, resource constraints, and deliverables/results Shifts between the "big picture" and the small-but-crucialdetails Is prepared to roll up their sleeves and work through detailedissues Managesprojects Ensures all appropriate tools are completed and used effectively (e.g., charter,Ganttchart, status updates) Communicates Actively communicates with project sponsors andstakeholders Establishes regular points ofcommunication Manages sponsor and stakeholdersexpectations Delivers the expectedresults Performs root cause analysis on project shortfalls andtakes corrective action asnecessary Applies project management tools and techniques, as well as other QMS principles and tools, toward a variety oflarge,and likely inter-related,projects Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones anddeliverables Coaches other employees onthe use of various tools, concepts and practices foundational to QMSinorderfor Quest Diagnostics employeesto build self-sufficiency, sustainability andscalability Active effort toward obtaining a PMP certification administered by the Project Management Institute (PMI) required Participates in Communities of Practice Leads QMS trainingclasses Documentsbusiness processes Completes required continuedlearning
Qualifications:
Required WorkExperience:
Demonstrated experience leading large or complex projects with multiple workstreams from initiation to completion(7-10years experience)
Physical and Mental Requirements:
The normal performance of duties may require lifting and carryingobjects Frequent walking and/or standing.
Knowledge:
Demonstrated experience facilitating discussions orworkshops Demonstrated ability to develop strong relationships withothers Demonstrated experience leadingchanges Demonstrated ability to influence businessleaders Some experience with process management Basic knowledge of VOC tools General knowledge of Hoshin and breakthrough planning
Skills:
Demonstrated data analysisskills Problemsolvingskills Effective written and verbalcommunication skills across multiple formats:formal presentations, meetings, conference calls,e-mails,andmemos Skilledin Microsoft Word, Excel, PowerPoint, and Project Interpersonal skills Decision makingskills Planning and organization skills Negotiation skills Results-oriented Creative Persistent Composed Able to learn new conceptsrapidly Able to work independently with littlesupervision Education Bachelor's Degree (Required) Licenses and Certifications Formal training in project management or continuous improvement methodologi