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Added just now
VH
Medical Support Assistant
Veterans Health Administration
Los Angeles, CA
- $50,459 to $65,597 USD / year
…customer concerns and ensure overall customer satisfaction and resolution. In addition, candidate must possess the ability to operate computer programs, and scheduling of…
Added just now
FA
Aviation Safety Inspector (AC - Flight Oversight)
Federal Aviation Administration
Louisville, KY · Milwaukee, WI · Chicago, IL · Atlanta, GA · Washington, DC · Memphis, TN · Charlotte, NC · Columbus, OH · Kansas City, MO · New York, NY · Cincinnati, OH · Saint Louis, MO · Philadelphia, PA · Detroit, MI
- $90,925 to $118,204 USD / year
…identify and report safety issues to management and FAA for resolution. Assists the CMO in compilation of data for the Surveillance Evaluation Program (SEP). Performs inspections,…
Added 1 min ago
IU
Account Manager for Avionic Industry
INNOLUX USA INC
Farmington Hills, MI
- $70,800 to $86,500 USD / year
(4) Understanding invoicing, shipment receiving, and payment processes with customers to allow the identification and resolution of problems causing payment delays.
Added 3 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Scottsdale, AZ
- $47,500 to $61,749 USD / year
…after the announcement closes and refer applicants for hiring manager…
Added 3 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Minneapolis, MN
- $38,522 to $62,896 USD / year
Added 3 mins ago
AN
FINANCIAL SERVICES TECHNICIAN
Army National Guard Units
Colchester, VT
- $57,023 to $74,127 USD / year
…decisions, and procedures to determine appropriate action for resolution. Performs research regarding many different and unrelated processes and methods relating to financial transactions…
Added 3 mins ago
VH
Inventory Management Specialist
Veterans Health Administration
Detroit, MI
- $55,658 to $88,510 USD / year
The John D. Dingell VAMC is recruiting for an Inventory Management Specialist. Serves as the Property Manager in the Material Management Division of the Logistics Service with…
Added 6 mins ago
BP
Attorney
Bonneville Power Administration
Portland, OR
- $80,465 to $149,091 USD / year
Claims Evaluation & Alternative Dispute Resolution: Assess contract disputes, tort claims, and property rights matters to identify cost-effective resolutions. You will perform privilege…
Added 6 mins ago
AN
FINANCIAL SERVICES TECHNICIAN
Army National Guard Units
Colchester, VT
- $57,023 to $74,127 USD / year
…decisions, and procedures to determine appropriate action for resolution. Performs research regarding many different and unrelated processes and methods relating to financial transactions…
Added 6 mins ago
FS
Financial Management Specialist
Food Safety and Inspection Service
Urbandale, IA
- $126,797 to $164,841 USD / year
…missions and objectives, work assignments, projects, issues, resolution of work problems, or deadlines. | Provides leadership in exploring alternatives and determining work method, process…
Added 6 mins ago
Portfolio Manager
Fidelity Bank
Atlanta, GA
The Portfolio Manager plays a vital role in managing and overseeing a portfolio of commercial loans. This position is responsible for maintaining the quality and profitability of the loan…
Added 8 mins ago
VH
Supervisory Speech-Language Pathologist
Veterans Health Administration
Richmond, VA
- $111,183 to $144,540 USD / year
Added 8 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Long Beach, CA
- $50,459 to $65,597 USD / year
Added 10 mins ago
TS
Transportation Security Specialist (Vetting)
Transportation Security Administration
Springfield, VA
- $85,447 to $158,322 USD / year
…from automated systems and other data sources to support case resolution, adjudicative determinations, and transportation security…
Added 10 mins ago
VH
Licensed Practical Nurse- Community Living Center
Veterans Health Administration
Aspinwall, PA
- $49,090 to $83,862 USD / year
Ability to identify customer concerns, perform the tasks required to resolve the issue accurately and timely and follow-up as necessary to ensure a satisfactory resolution.
Added 10 mins ago
VH
Program Specialist
Veterans Health Administration
Hines, IL
- $68,999 to $89,703 USD / year
Added 11 mins ago
Senior Research Associate (Farm Manager) (0097687T, CTAHR/CARES Kona)
University of Hawaii
Kealakekua, HI
…logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely…
Added 13 mins ago
VH
Medical Support Assistant- Domiciliary
Veterans Health Administration
Butler, PA
- $43,982 to $57,178 USD / year
Added 13 mins ago
AN
SUPPLY SYSTEMS ANALYST
Army National Guard Units
Hastings, NE
- $61,722 to $80,243 USD / year
…approval/disapproval of leave. Receives and resolves or participates in the resolution of grievances, or forwards to higher level management for resolution. Acts to resolve disciplinary…
Added 13 mins ago
AF
INTEGRATED RESILIENCE SPECIALIST (TRAINING MANAGER)
Air Force Personnel Center
Randolph AFB, TX
- $108,001 to $140,403 USD / year
…concepts, to provide policies which support and/or assist in the resolution of complex problems relating to victim advocacy, and prevention of and response to interpersonal and…
Added 15 mins ago
VH
SUPERVISORY CLINICAL LABORATORY SCIENTIST
Veterans Health Administration
Grand Junction, CO
- $129,222 to $167,993 USD / year
Advises the Laboratory Manager and/or Chief of P&LMS on problems that affect other service and the impact it may have on them.
Added 15 mins ago
VH
Inventory Management Specialist
Veterans Health Administration
Tucson, AZ
- $51,417 to $81,765 USD / year
This position serves as an Inventory Manager in the Commodity Management Division of the Logistics Service in a Veteran Affairs Health Care System (VA HCS) and supported catchment area,…
Added 15 mins ago
VH
Medical Support Assistant ( Advanced)
Veterans Health Administration
Danbury, CT · Winsted, CT · New London, CT · Willimantic, CT · Waterbury, CT
- $51,235 to $69,565 USD / year
…instant message communications) that need timely and professional resolution. Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. In addition to…
Added 15 mins ago
VH
Administrative Officer
Veterans Health Administration
Durham, NC
- $77,983 to $101,383 USD / year
Serves as principal AO and operations manager for Surgical Care Service, providing comprehensive administrative oversight for a large, complex service line consisting of 11 surgical…
Added 18 mins ago
CN
Child & Youth Program Assistant
Commander, Navy Installations Command
Mayport, FL
- $19 to $30 USD / hour
…children develop social skills such as making friends and conflict resolution; make healthy choices whether it be choosing nutritional snacks or appropriate recreational activities; build…

Quest Diagnostics

PSC Registration Representative

Beachwood, OH, United States

Pay range: Minimum of $17.75+ per hour

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Job details

Pay: Pay range: Minimum of $17.75+ per hour
Posting language: English
Posted: Nov 9, 2026

Original job description

PSC Registration Representative - Beachwood, OH, Monday to Friday, 8:00 AM to 4:30 PM

Pay range: Minimum of $17.75+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Responsible for all PSC (Patient Service Center) front office duties. This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies.

Greet customers appropriately. Treat all customers in a courteous manner
Ensure patient registration is completed accurately and on time
Data entry as needed
Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. Diagnosis codes, UPIN information, etc.
Handles customer inquiries by telephone and in-person
Collects payment, if applicable.
Maintains required records and documentation.
Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual).
Assists with compilation of monthly statistics and data.
Performs basic clerical duties, i.e. filing, faxing, preparing mail.
Demonstrates organizational commitment and values of Quest Diagnostics
Adheres to departmental and company policies
Reports on time to work, following attendance guidelines.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
Use established protocols for reporting customer complaints.
Ensures that HIPPA Compliance regulations are followed; uses test translation tables.
Completes all required training.
Orders necessary supplies.
Other duties as required to meet the customer requirements.
Completes special projects as requested by supervisor or manager.

Required Work Experience:

One year customer service experience
Keyboard/data entry and PC experience

Physical and Mental Requirements:

Extensive use of phone and PC.
Prolong standing/sitting
Fine dexterity with hands/steadiness.
Able to lift up to 25 pounds; carrying up to 15 pounds for several minutes at a time.
Talking
Vision - requires constant mental visual attention to details.
Walking
Balancing 9. Bending/Kneeling
Pushing/Pulling
Reaching/Twisting Key word search: data entry operator clerk typist keyboarding front office receptionist clerical receptionist medical customer service representative

Knowledge:

Medical Terminology preferred.
The position requires the ability to effectively communicate in English.

Skills:

Must be flexible and available based on staffing requirements; weekends, holidays, and overtime.
Must have strong communication skills. Able to speak clearly and effectively communicate to customers and peer groups.
Demonstrates good organization, communication, and interpersonal skills.
Capable of handling multiple priorities in a high-volume setting.
Type at least 30 WPM, accurately. PC skills and MS Office applications.
Able to make decisions based on established procedures and exercise consistent, independent, sound judgment.

Education

High School Diploma or Equivalent (Required)

Languages

English (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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Skills

Customer service
Data entry
Heavy lifting
Medical terminology
Communication skills
Interpersonal skills
Microsoft Office

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