Experience Required
3 - 5 years
Minimum Education Required
Bachelor Degree
Compensation
$76,000.00 - $100,000.00 / Yearly
Hours Per Week
40
Number Of Positions
1
Shift
First Shift (Day)
Job Description
Job Description
This position is hybrid and will require 3 days on site at one of the following Quest sites: Secaucus, NJ or Schaumburg, IL.
Pay Range: $76,000-100,000, plus yearly bonus.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education Career advancement opportunities and so much more!
Develop and support integration solutions through the full development life cycle including analysis, specification, design, development, testing, implementation, and support for complex vendor integration. Must be able to quickly learn new technologies and resolve business challenges recommending technical solutions that align with customers' needs.
Responsibilities:
Develop technical design documents for complex, bi-directional, and reverse interfaces. Develop templates to be used for additional integration.
Certify new vendors/products/functionality to ensure they meet Quest requirements as well as all applicable regulatory requirements.
Use the technical design documents to design and interface / integration solutions using the appropriate proprietary tools and Integration Engine technologies.
Implement and document beta client interface projects, secondary development efforts, and test plans.
Provide Tier 3 Service Manager Ticket Support of production interfaces/integrations for complex production issues.
Develop, implement, and test high complexity production enhancements for existing HUB vendors and/or customers
Provide high level support to resolve andmonitor integration engine reports to identify problematic customer issues to facilitate resolution
Participate in innovation activities and support emerging technologies including FHIR, HL7 LRI guides, Genomic Reporting, etc.
Support the setup of HUB interfaces being developed
Comply with Quest Diagnostics' mission, values and standards
Qualifications:
Required Work Experience:
3-5years of experience in a laboratory or healthcare environment
Strong commitment to customer service through teamwork
Demonstrate solid grasp of key technical and process concepts related to all types of client connectivity issues
A combination of Information Technology, Customer Service and Project Management skills
Excellent trouble shooting skills
Proficient with interface support, general connectivity support and problem resolution procedures
Excellent verbal and written communication skills to interact with internal business partners and external clients
Preferred Work Experience:
Epic HL7 laboratory implementation experience
5+ years of experience in the Health Care industry or with clinical information systems support.
Proficiency with multiple LIS platforms currently deployed at Quest Diagnostics.
Solid understanding of support tools and processes, including call tracking software (e.g., Service Manager), Quanum, and HL7.
Education
Bachelor's degree in a related field or equivalent combination of education and work experience
PreferredTechnical Training or Professional Licensing:
Epic certification(s)
Ability to learn emerging technologies and eagerness to continuously increase and improve skill set
2-5years experience in the HealthCare industry and/or clinical information systems support
Proficient with multiple LIS platforms that are currently deployed at Quest Diagnostics
Solid understanding of support tools, processes, and environment, including call tracking software (i.e. Service Manager) Quanum, Interfaces, and HL7
Experience implementing EMR/LIS interfaces including Epic, Cerner, Meditech, and others
Travel Required:
Up to 25%
67218
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Place of Work
On-site
Requisition ID
67218
Job Type
Full Time