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Mid Market Account Executive
Softchoice
AL · GA
- $52,500 USD / year
…understanding and aligning our capabilities to a Customer’s desired business outcomes and by positioning Softchoice as a trusted “go-to” strategic partner. The CDAE will be responsible for…
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Manager, Enterprise Quality Engineering
Digi-Key Corporation
Thief River Falls, MN · Bloomington, MN
…supporting the projects and programs within the IT Transformation Office. This role provides enterprise-level leadership for testing across major transformation initiatives, ensuring…
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Sales Exeuctive - Personal Insurance
Marsh & McLennan
Wenatchee, WA
In your career at Marsh Agency, you'll be given constant support, with a hands-on training program, consistent feedback and development, and work alongside driven and passionate sales…
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Sales Executive - Personal Insurance
Marsh & McLennan
Richland, WA
In your career at Marsh Agency, you'll be given constant support, with a hands-on training program, consistent feedback and development, and work alongside driven and passionate sales…
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Staff Manufacturing Engineer -Orthopaedic
MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity
West Chester, PA · Raritan, NJ
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is…
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Security Data Engineer
TIAA
Dallas, TX · Charlotte, NC · Chicago, IL · Iselin, NJ · NY
- $124,000 to $154,000 USD / year
The Security Technology Engineering team is responsible for collaborating and partnering with various Business Units (BUs) and stakeholders across the organization to manage external and…
Added 1 min ago
Bilingual Registry Specialist
Public Consulting Group LLC (Human Services)
Remote, United States
Provide local program/ provider support for all Registry functions
Added 1 min ago
Corporate, Controller
Mission Critical Group
Frisco, TX
Establish governance over Travel & Expense programs, implement compliance monitoring, corporate card program controls, and policy enforcement metrics to optimize spend and eliminate…
Added 1 min ago
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Office Assistant
Aston Carter
Lemont Furnace, PA
- $20 to $22 USD / hour
Job DescriptionWe are seeking a detail-oriented Customer Administrative Representative to support order processing, shipping coordination, and front-office administration while delivering…
Added 1 min ago
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Human Resources Coordinator
Aston Carter
Columbus, OH
- $25 to $30 USD / hour
…coordinate all logistical aspects of the Talent Acquisition process and serve as a liaison for recruiters. You will respond to general recruiting inquiries from applicants and employees,…
Added 1 min ago
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Accounting Manager
Aston Carter
Indianapolis, IN
- $60 to $70 USD / hour
…whilepartnering directly with leadership and project teams to support financial performance, operational success, and business decision-making.This is more than a traditional accounting…
Added 1 min ago
Research Assistant Professor, Venture Methodology (EI)
University of North Carolina- Chapel Hill
NC
…include a partially remote work location, consistent with System Office policy. UNC-Chapel Hill employees are generally required to reside within a reasonable commuting distance of their…
Added 2 mins ago
Director of Operations
ARCH
Athol, MA
Develop and maintain manufacturing operations business plans encompassing program requirements, labor hours, cycle times, production costs, and facility image.
Added 2 mins ago
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Phlebotomist / Administrative Assistant (South End)
One Medical
Boston, MA
- $24 to $26 USD / hour
As a One Medical Phlebotomist/Administrative Assistant, internally known as Lab Services Specialist/Member Support Specialist, at one of our offices, you’ll provide an exceptional…
Added 2 mins ago
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Phlebotomist / Administrative Assistant (Seaport)
One Medical
Boston, MA
- $24 to $26 USD / hour
As a One Medical Phlebotomist/Administrative Assistant, internally known as Lab Services Specialist/Member Support Specialist, at one of our offices, you’ll provide an exceptional…
Added 2 mins ago
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Phlebotomist / Administrative Assistant (50 Staniford)
One Medical
Boston, MA
- $24 to $26 USD / hour
As a One Medical Phlebotomist/Administrative Assistant, internally known as Lab Services Specialist/Member Support Specialist, at one of our offices, you’ll provide an exceptional…
Added 2 mins ago
OM
Float Phlebotomist / Administrative Assistant (Fenway)
One Medical
Boston, MA
- $25.75 to $27.75 USD / hour
As a One Medical Phlebotomist/Administrative Assistant, internally known as Lab Services Specialist/Member Support Specialist, at one of our offices, you’ll provide an exceptional…
Added 3 mins ago
Project Superintendent- Civil
Lemartec
Palmetto, GA
…position, requiring travel up to 100% of the time. You may support projects located in various states throughout the US. Potential project locations may include, but are not limited to, PA,…
Added 3 mins ago
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SAP iXp Intern - AI Developer
SAP IT Business Systeme
Palo Alto, CA
- $36 to $59 USD / hour
Ability to translate stakeholder requirements into structured documentation - process flows, scope items, and user stories
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Mortgage Title Processor (Deeding)
Westgate Resorts
Ocoee, FL
- $18 to $20 USD / hour
Working closely with lenders, attorneys, escrow agents, custodians, and internal business partners, the Mortgage Title Processor supports mortgage funding, collateral administration,…
Added 3 mins ago
Senior SLM Program Analyst
KBR Wyle Services, LLC
Lexington Park, MD
Coordinate and integrate multiple program management processes, activities, deliverables, and stakeholders to support successful execution of the SLM program.
Added 3 mins ago
Vice President of Prevention Services
One More Child
Remote, United States
…partnerships with community and government organizations, ensures program quality and compliance, and evaluates outcomes to promote continuous improvement and sustainable…
Added 3 mins ago
Commercial Lines Intern - Summer 2027
IMA Financial Group
Overland Park, KS
With this in mind, we’ve crafted our program to allow you to engage directly in our values driven culture through company, department, and cohort events, all while being challenged with a…
Added 4 mins ago
Senior Trainer
MarketSource inc
Appleton, WI
Support business partners with trainer-related report writing.
Added 4 mins ago
Senior Clinical Pharmacist
BCBSA Blue Cross and Blue Shield Association
United States
This role supports the Federal Employees Program Part D/Employer Group Waiver Program pharmacy benefit in all clinical pharmacy functions including but not limited to formulary development,…

Quest Diagnostics

Client Service Representative I

White Plains, NY, United States

$17.76 to $26.64 USD / hour

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Job details

Pay: $17.76 to $26.64 USD / hour
Experience: 2 years of relevant professional experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

Client Service Representative I - White Plains, NY, Monday to Friday, 9:00 AM to 5:30 PM

Pay range: $17.76 - $26.64 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

Use professional spoken and written etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously.
Perform research and troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately.
Complete all required documentation associated with the handling of received requests while maintaining complete and accurate records.
As needed, report priority and critical matters to clients and relevant internal parties following established procedures for reporting and documentation.
Follow all policies regarding follow-up and shift change notification.
Follow up with relevant parties as needed, based on the issue being addressed.
Follow through in a timely manner to resolve all issues and concerns.
Provide complete and accurate information, education and guidance to clients about business processes
Escalate issues as appropriate to keep immediate supervisor informed of client concerns, problems or deviations from established procedures.
Provide suggestions for process improvements to maximize quality and efficiencies in the department
Comply with company policies and governmental regulations
Perform other duties as assigned to meet the business needs or customer requirements.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Required Work Experience:

One year experience in a similar role.

Preferred Work Experience:

2 years of relevant professional experience.

Physical and Mental Requirements:

Sitting for long periods of time.
Repeating motions that may include the wrists, hands and/or fingers. (Typing)

Knowledge:

Proper telephone etiquette to handle customer inquiries
Basic knowledge of operating office equipment
Basic understanding of fundamental medical and laboratory terminology
Understand the importance of Quality Service and how it is measured
Microsoft products (Outlook, Teams, Word, Excel etc.)
Salesforce
Five9

Skills:

Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers
Proficiency in basic computer skills (Word, Excel, Outlook)
Ability to multi-task and work in a fast-paced environment
Strong organizational skills
Ability to analyze and solve problems.
Good listening skills
Ability to maintain professional and tactful manner in stressful situations
Ability to deal with client information in a confidential manner
Ability to work in both an individual and team environment.

Education

High School Diploma or Equivalent (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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