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Added 2 mins ago
WF
E-Commerce Supervisor - Full Time
Whole Foods Market
Clearwater, FL
- $17.5 to $30.2 USD / hour
- Full-time
…Foods Market On Amazon (WFMOA) customers. This fast-growing program requires talented, resilient, and purpose-driven teams…
Added 3 mins ago
Personal Financial Counselor, PFC - Twentynine Palms, CA
Magellan Health Services
Twentynine Palms, CA
…video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program…
Added 3 mins ago
A
Landfill Gas Technician
Aerotek
Diamond Bar, CA
- $22 to $25 USD / hour
Proficiency with Microsoft Office suite (Word, Excel, Outlook).
Added 3 mins ago
SH
Front Desk/Receptionist - Physical Therapy - Via Centre Drive - Day - Full Time
Sharp HealthCare
Vista, CA
- Full-time
…co-payments and any past due balance at check in; enforces office financial policies. Scans patient's insurance card and identification card. Makes patient appointments in a timely manner.…
Added 3 mins ago
Store Manager - Salinas
The Salvation Army
Salinas, CA
The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the…
Added 3 mins ago
Assistant Store Manager - Salinas
The Salvation Army
Salinas, CA
…meet daily processing goals.9. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in…
Added 3 mins ago
T
Medical Records Clerk
TEKsystems
Santa Barbara, CA
- $26.5 to $27.5 USD / hour
Support NCQA Accreditation Assist with medical record procurement, which has increased due to rising internal potential quality issue referrals and the 2024 implementation of a yearround…
Added 3 mins ago
SALES ASSOCIATE NF-1 (LOCAL AREA MARINE MARTS AND FUEL STATIONS) $150 HIRING BONUS
U.S. Marine Corps
Oceanside, CA
Added 4 mins ago
TW
VP, Corporate Real Estate – Design and Delivery
The Walt Disney Company
Burbank, CA
- $263,400 to $353,300 USD / year
…Corporate Real Estate design and construction programs for most office and warehouse space globally, ensuring they advance Disney’s business strategies and financial objectives in a fast…
Added 4 mins ago
Director, Global Supply Center Strategy & Growth
ThermoFisher Scientific
Carlsbad, CA
…across commercial deployment, technology, marketing, product/program management and business development. The Director will establish the strategy, governance, capabilities and performance…
Added 4 mins ago
T
Medicare Claims Examiner
TEKsystems
Long Beach, CA
- $28.5 to $30.5 USD / hour
Identify trends and support process improvement efforts
Added 4 mins ago
Programming Planning Budget Execution Analyst
SAIC
El Segundo, CA
SAIC's Horizon 2 program is seeking our latest Programming Planning Budgeting Execution Analyst to work a new surveillance satellite system for the US Space Force in El Segundo, CA . This…
Added 4 mins ago
Manager Program Analyst
SAIC
El Segundo, CA
SAIC's Horizon program is seeking you, our latest Manager, Program Analyst to support the U.S. Space Forces mission of delivering warfighter capability via the Space Systems Command's Space…
Added 4 mins ago
EG
Microsoft Dynamics CRM Developer
EMCOR Group
Irvine, CA
- $125,000 to $150,000 USD / year
Ability to work in an office environment using laptop, cell phone, and office phones. Must be able to work with EST business hours regardless of physical location
Added 4 mins ago
T
Medicare Claims Examiner
TEKsystems
Irvine, CA
- $28.5 to $30.5 USD / hour
Identify trends and support process improvement efforts
Added 4 mins ago
Merrill Advisor Development Program - Financial Advisor: Silicon Valley Market
Bank of America
San Jose, CA · Monterey, CA
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 4 mins ago
Nurse Director, Anesthesiology
Kaiser Permanente
Sacramento, CA
Directs hospital administrative functions to support patient care by: approving timelines, considering the development of strategies with stakeholders to identify factors contributing to…
Added 4 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
San Diego, CA · Sacramento, CA · Culver City, CA · Walnut Creek, CA · San Francisco, CA · Mountain View, CA
- $132,500 to $338,300 USD / year
…799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at…
Added 4 mins ago
Supply Technician
CACI International
San Diego, CA
CACI is seeking a Supply Technician (Hourly - SCA) to support submarine‑related materiel planning efforts at the Portsmouth Naval Shipyard (PNS) San Diego (SD) Detachment in San Diego,…
Added 4 mins ago
Supervisory Acquisition and Utilization Specialist
Veterans Affairs, Veterans Health Administration
Los Angeles, CA
Added 4 mins ago
Merchant Card Sales Representative
Acosta Group
LOS ANGELES, CA
Support merchants through the process of accepting a major credit card brand.
Added 4 mins ago
CI
Buyer I
Crissair, Inc.
Valencia, CA
- $27 to $32 USD / hour
…raw materials, machined components, outside processing, and support services. Responsible for negotiating with manufacturers or service providers on prices and deliver dates to make sure…
Added 4 mins ago
AT
Financial Analyst 2
Avispa Technology
Palo Alto, CA
- $55 USD / hour
…Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL * 40 hours/week, 6 Month Assignment (With possibility of extension) A leading university is seeking a…
Added 6 mins ago
Project Manager - 2000915
Catholic Charities, Archdiocese of New York
NY · New York, NY
This is a full-time position that will require performing work at CCCS' office and other locations throughout the Archdiocese. Days of work and hours are generally Monday - Friday, 9:00 AM…
Added 9 mins ago
AC
Purchasing Agent
Aston Carter
Ponchatoula, LA
- $30 to $37 USD / hour
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps…

Quest Diagnostics In

Client Service Representative I

Denver, CO, United States

$19 to $24 USD / hour

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Job details

Pay: $19 to $24 USD / hour
Experience: 2 years of medical experience
Posting language: English
Posted: Nov 8, 2026

Original job description

Job Description

Client Service Representative I - Denver, CO, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $19.29 - $24.50/ hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

Responsibilities:

Use professional spoken and written etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously.
Perform research and troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately.
Complete all required documentation associated with the handling of received requests while maintaining complete and accurate records.
As needed, report priority and critical matters to clients and relevant internal parties following established procedures for reporting and documentation.
Follow all policies regarding follow-up and shift change notification.
Follow up with relevant parties as needed, based on the issue being addressed.
Follow through in a timely manner to resolve all issues and concerns.
Provide complete and accurate information, education and guidance to clients about business processes
Escalate issues as appropriate to keep immediate supervisor informed of client concerns, problems or deviations from established procedures.
Provide suggestions for process improvements to maximize quality and efficiencies in the department
Comply with company policies and governmental regulations
Perform other duties as assigned to meet the business needs or customer requirements.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications:

Required WorkExperience:

One year experience in a similar role

Preferred Work Experience:

2 years of medical experience

Physical and Mental Requirements:

Sitting for long periods of time.
Repeating motions that may include the wrists, hands and/or fingers. (Typing)

Knowledge:

Proper telephone etiquette to handle customer inquiries
Basic knowledge of operating office equipment
Basic understanding of fundamental medical and laboratory terminology
Understand the importance of Quality Service and how it is measured
Microsoft products (Outlook, Teams, Word, Excel etc.)
Salesforce
Five9

Skills:

Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers
Proficiency in basic computer skills (Word, Excel, Outlook)
Ability to multi-task and work in a fast-paced environment
Strong organizational skills
Ability to analyze and solve problems.
Good listening skills
Ability to maintain professional and tactful manner in stressful situations
Ability to deal with client information in a confidential manner
Ability to work in both an individual and team environment.

Education

High School Diploma or Equivalent (Required)

66059

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. Apply at: https://ipc.us/t/419D75B89DCD4E55.

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More about this job

Skills

Office equipment
Microsoft Outlook
Microsoft Teams
Microsoft Word
Microsoft Excel
Salesforce
Communication skills
Communicate with customers
Computer skills
Organizational skills

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