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Added 1 min ago
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Assistant Project Manager
Actalent
Fort Worth, TX
- $36 to $47 USD / hour
Assistant Project Manager - Onsite in Haskell, TX (Per Diem)
Added 1 min ago
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Quality Control Technician
Actalent
Fremont, CA
- $30 to $35 USD / hour
Collect, enter, review, and validate data in WinLIMS or similar data management systems; perform calculations and submit results to QC Supervisor/Manager for approval.
Added 1 min ago
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Licensed Practical Nurse
Actalent
Fort Lauderdale, FL
- $58,000 to $72,800 USD / year
Job DescriptionThe LPN Lab Manager provides hands-on clinical support while coordinating the daily operations of an outpatient IV therapy and laboratory area. This position combines direct…
Added 1 min ago
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Waste Management Specialist
Actalent
Collegeville, PA
- $31.5 to $57.69 USD / hour
…Specialist will work on-site within a pharmaceutical laboratory environment. The primary responsibility is to evaluate existing waste-management practices, audit facility and laboratory…
Added 1 min ago
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Project Manager
Actalent
WASHINGTON, DC
- $140,000 to $160,000 USD / year
Job Title: General Contracting Project Manager (Interiors Construction)Job DescriptionWe are seeking an experienced General Contracting Project Manager to lead interior construction…
Added 1 min ago
Assistant Project Manager
Actalent
Falls Church, VA
Job Title: Assistant Project ManagerJob DescriptionThe Assistant Project Manager supports the successful delivery of new construction and interior renovation projects, including embassies,…
Added 1 min ago
Project Manager
Actalent
Falls Church, VA
Job Title: Project ManagerJob DescriptionThis Project Manager role focuses on overseeing new construction and interior renovation projects, including embassies, multifamily, commercial…
Added 1 min ago
Renewals Specialist - Splunk (Remote)
Cisco Systems, Inc.
Remote, United States
This role engages early and frequently with customers and partners, together with the Renewals Manager, to help solve technology challenges, address competitive risks, evaluate multiple…
Added 1 min ago
A
MEP Project Manager
Actalent
Minneapolis, MN
- $67 to $86 USD / hour
Job Title: MEP Project ManagerJob DescriptionThe MEP Project Manager will lead Mechanical, Electrical, and Plumbing (MEP) activities from preconstruction through commissioning and closeout.…
Added 1 min ago
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Construction Manager
Actalent
Decatur, IL
- $40 to $57 USD / hour
Job DescriptionThe Site Construction Manager serves as the Project Managers primary on-site field representative, providing full-time oversight of solar and related infrastructure…
Added 1 min ago
A
Construction Manager
Actalent
Illiopolis, IL
- $40 to $57 USD / hour
Job DescriptionThe Site Construction Manager serves as the Project Managers primary on-site field representative, providing full-time oversight of solar and related infrastructure…
Added 1 min ago
Strategic Capacity Manager
Shamrock Trading Corporation
Overland Park, KS
…solutions, export financing, third-party logistics, a fuel card program and trucking…
Added 1 min ago
Branch Operations Coordinator Clinton Main
B10 Wells Fargo Bank, N. A.
CLINTON, SC
…compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk…
Added 1 min ago
Branch Banking Management Military Apprentice (SAFE) Delaware County, PA
B10 Wells Fargo Bank, N. A.
MEDIA, PA · GLENOLDEN, PA · FOLSOM, PA · NEWTOWN SQUARE, PA · SPRINGFIELD, PA · BROOKHAVEN, PA
Apprentices within the U.S. Department of Labor accredited Apprenticeship program perform a variety of structured duties, including a combination of (however, not limited to) on-the-job…
Added 2 mins ago
A
Civil Project Manager
Actalent
Dallas, TX
- $40 to $43.25 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 2 mins ago
Project Manager
Actalent
Fort Worth, TX
Lead mechanical and MEP construction projects from preconstruction through closeout in commercial, mission critical, and data center environments. Responsible for planning, scheduling,…
Added 2 mins ago
Industrial Engineer
Actalent
Omaha, NE
…problem-solver, change agent, resource, designer, and project manager within a large manufacturing environment. This role drives key manufacturing initiatives, including process flow…
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Registered Nurse (RN) Day Shift, Emergency Department
Shady Grove Medical Center
Rockville, MD
…guidance provided by more senior nurses and the Clinical Nurse…
Added 2 mins ago
Registered Nurse (RN), Night Shift, Emergency Department
Shady Grove Medical Center
Rockville, MD
…guidance provided by more senior nurses and the Clinical Nurse…
Added 2 mins ago
Registered Nurse (RN), Night Shift, Emergency Department
Shady Grove Medical Center
Rockville, MD
…guidance provided by more senior nurses and the Clinical Nurse…
Added 2 mins ago
NY
Case Manager - Bilingual - Spanish/English -JOR
NATIONAL YOUTH ADVOCATE PROGRAM
Chicago, IL
- $57,500 USD / year
Work with program administration, clinical, medical and educational staff in identifying best case management practices while maintaining a collaborative multi-disciplinary environment.
Added 3 mins ago
Supervisor, Utilities Operations (NIGHTS)
Novo Nordisk
Clayton, NC
Develop training program for Utility Systems & ensure all mandatory training requirements for the team is met
Added 3 mins ago
Security Director
Andy Frain Services
Columbus, GA
…performance, service and budget of assigned contracts. Manages a safe environment for all employees, vendors, and personnel. Support all areas in their security needs and be an integral…
Added 3 mins ago
Senior Manager Program Purchasing NA
Magna Powertrain of America Inc.
Troy, MI
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the…
Added 3 mins ago
Quality Engineer
Nascote Industries, Inc.
Spring Hill, TN
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the…

Quantum Health, Inc.

Client Support Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

The Client Support Manager is responsible for supporting revenue retention, client satisfaction, and driving strategic engagement withing their assigned book of business. The Client Support Manager has responsibility for managing day-to-day client management, account plan execution, reporting and analytics, cross-functional coordination, action plan management, and oversight to operational issue resolution. You will work in partnership with Sr Client Success Executives supporting their efforts in account strategy, client relationships, renewal strategy, risk management, presentations and roadmaps. You will translate reporting and analytics into a compelling narrative that informs strategy and decisions that strengthen value, program adoption and growth. The ideal candidate will have a background in managing mid-to-large and jumbo account management.

Location: This position may work remotely anywhere in the United States of America or may work hybrid from our Dublin, Ohio location.

What you’ll do (Essential Responsibilities)

Client Management

Supporting and facilitating weekly client meetings, owning the agenda, minutes and action items. Ensuring all appropriate attendees are invited and attending.

Ensuring all documentation including systems have current client information and updates.

Building and maintaining strong operational and systems knowledge, and risk mitigation.

Establishing trust and credibility with clients and consultants as a strategic partner by ensuring accurate and timely communications and issue resolution.

Participating in process improvement and annual activities, and administrative duties as required.

Performance Management & Revenue Retention

Leading client performance reporting, translating data into actionable, strategic insights that influence client decisions and demonstrate measurable value.

Leveraging data insights to develop, maintain and execute strategic accounts plans focused on retention, growth and satisfaction.

Providing guidance to Client Success Executive IV to optimize the partnership with Quantum Health – e.g. driving member engagement, integrating with other vendor partners.

Reinforcing the Quantum story and value by protecting and elevating the member experience, ensuring client confidence, strengthening membership satisfaction, and fueling long‑term revenue growth.

Cross Functional Alignment

Acting as the primary client liaison within Quantum Health’s operations and cross-functional teams.

Working with the dedicated implementation team as needed to successfully onboard new clients.

Managing resolution for escalated operations issues, ensuring root cause awareness and timely action.

Managing cross-functional operational deliverables, based on client needs, to ensure client and Quantum success. Other duties as assigned

What you’ll bring (Qualifications)

Education: Bachelor's degree in business or equivalent experience.

Experience: 5+ years' relevant experience in client success, consulting, strategic account management, or other applicable area, preferably in healthcare benefits, consulting or related industries.

Strong critical thinking, verbal and written communication, and in-person presentation skills.

Proficient PC skills, including MS Office Suite and CRM software, Salesforce, ServiceNow experience preferred.

Experience with creating and maintaining: Account Plans, Health Score Updates, General Account Status.

Comfortable navigating complex conversations, influencing stakeholders, and driving alignment across internal and external teams.

Ability to translate data into a persuasive, compelling story with clear, actionable insights and recommendations.

25% of travel required as needed – cyclical depending on client needs.

A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.

What’s in it for you:

Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know:

Internal Associates: Already a Healthcare Warrior? Apply internally through Lever
Process: Application > Recruiter Video Interview > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation:

Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams:

Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

California Employee and Job Applicant Notice of Collection of Personal Information:

If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information.

Please review the notice here:

California Employee and Job Applicant Notice

Use of Technology Notice:

Quantum Health and its authorized service providers may contact applicants by email, phone, and text message about their application and related employment opportunities. Text messages may cover application status, interview invitations, and reminders, and applicants will have the option to opt out at any time. Message frequency varies. Message and data rates may apply.

Quantum Health uses AI-assisted recruiting technology to support communication, scheduling, and candidate evaluation, including tools that may review application materials and analyze recorded interviews. These tools assist our recruiting team; final employment decisions are made by human reviewers. Applicants who will be interviewed using these tools receive advance notice describing the technology and what it evaluates, are asked for permission before the interview is recorded or analyzed, and may request deletion of their recording.

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