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Personal Banker I (Full Time) - Madisonville
PROSPERITY BANK
Madisonville, TX
- Full-time
…assisting clients with account inquiries, maintenance, and problem resolution. Also (in collaboration with the Teller Supervisor) responsible for developing, training, and motivating lobby…
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Sr. Manager, Program Management
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Miramar, FL
The Royal Caribbean Group’s IT - Shipboard Newbuild Team has an exciting career opportunity for a full time Sr. Manager, Program Management reporting to the Director, Program Management.
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Sales Manager – Roller Division (OM5)
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…long-term relationships with existing customers. The Sales Manager will work closely with Account Management, Product Specialists, Product Management, Operations, and Product Development to…
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Architecture Project Manager
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- $90,000 to $110,000 USD / year
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Convenience Store Manager
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As the Convenience Store Manager, you’ll be the driving force behind daily operations, team performance, and customer satisfaction at our Convenience and Fuel Store. This leadership…
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Maintenance Supervisor - The Mark Athens
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…members. The Maintenance Supervisor is organized and a proficient problem…
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VP - Cobrand Product Strategy & AI Enablement
JPMC page
New York, NY · Wilmington, DE · NY
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GT
Account Business Manager
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Any city, TX
- $78,800 to $112,500 USD / year
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Added 2 mins ago
Registered Nurse (RN) - Float Pool Tier 1 - St. Mary's Hospital
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…team in cooperation with and under the direction of a clinical manager or designee as defined by the relevant Standards and Scope of Practice for the Registered…
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NC
Community Integration Case Manager
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- From $33,000 USD / year
Valid driver's license required
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Retail Sales Associate
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Problem-solve for any customer issues and loop in management for assistance
Added 2 mins ago
LF
Case Manager - Housing Stabilizer (Chatsworth)
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- $26.42 USD / hour
Must have and maintain a valid California Driver’s License and auto insurance in good standing
Added 2 mins ago
Customer Service Manager
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Strong Problem solving, organizational and time management skills
Added 3 mins ago
UG
Warehouse Associate
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Uses WMS (Warehouse Management System) to check in products. While working with specialty products, must follow strict regulations to store refrigerated products
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TCAH/ Lab Dispatcher
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Candidates must reside within 50 miles of office location at 3424 Midcourt Road, Suite 112, Carrollton, Texas 75006 · Must have private workspace, free from external sounds and distractions
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IG
Transportation Sourcing Manager
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- $120,000 to $130,000 USD / year
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The Change Manager leads the Change Management Group, made up of the Training, Quality, and Operations Excellence Units. Each unit is run by a Unit Manager who reports to the Change…
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Sports Flooring Project Manager
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Chief of Staff - Veterinarian
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Supervisor / Shift Lead
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Provide direction to team members during shifts as delegated by site management, ensuring adherence to established procedures and standards
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Office & Admin Coordinator
Efficient Computer
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…and vendors, and reports to our Executive Assistant / Office Manager. Successful candidates are detail-oriented, reliable, and proactive, and comfortable working independently in a…
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General Manager
lhh
Cincinnati, OH
- $60,000 to $80,000 USD / year
Experience: 3–6+ years of management experience
Added 5 mins ago
Warehouse Operations Lead
NFI Industries
AUBURNDALE, FL
Must have attention to detail · Must have excellent customer service skills

QUANTUM COMPUTING, INC.

Account Manager

Bedford, MA, United States

Apply on quantum-computing-inc.alphastaff-hiring.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Job Title: Account Manager Location: Bedford, MA Division: Revenue Department: Photonics Sales

About Us:

Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that provides accessible and affordable quantum machines to the world today. QCi products are designed to operate at room temperature and low power at an affordable cost. The Company’s portfolio of core technology and products offer unique capabilities in the areas of high-performance computing, artificial intelligence, cyber security as well as remote sensing applications.

Scope of the Job:

QCi is seeking a Technical Account/Program Manager to serve as a key liaison between customers and internal engineering, operations, and business teams. This position combines account management, technical customer support, and program management responsibilities to ensure customer programs are successfully delivered according to established requirements, schedules, budgets, and quality expectations. The successful candidate will manage ongoing customer relationships while overseeing the execution of technical programs, particularly within photonics, optics, lazer technology, aerospace, and defense-related markets. This individual must be able to understand complex technical information, work effectively with engineering teams, and translate technical updates into clear, customer-appropriate communication. The role will primarily support program delivery rather than direct selling or proposal development.

Duties / Responsibilities:

Serve as a primary point of contact for assigned customers, building strong working relationships and maintaining clear communication throughout the lifecycle of each program.
Manage technical customer programs from initiation through delivery, including requirements, milestones, schedules, resources, risks, budgets, and final deliverables.
Partner closely with engineering, operations, sales, and other internal teams to align customer expectations with technical capabilities and program requirements.
Translate technical, engineering, and operational information into clear and appropriate updates for customers and other nontechnical stakeholders.
Gather, document, and communicate customer requirements to internal teams while ensuring changes and expectations are properly managed.
Develop and maintain program plans, schedules, status reports, action-item trackers, and other documentation needed to support successful execution.
Monitor program costs and budgets to ensure work remains within the approved scope and financial plan.
Identify program risks, delays, resource concerns, or potential scope changes and develop appropriate mitigation or escalation plans.
Coordinate cross-functional activities and hold internal stakeholders accountable for program commitments and delivery dates.
Track customer commitments and deliverables associated with approved proposals and contracts.
Support sales and business development teams by providing program, technical, and customer information as needed; however, this position is not expected to hold primary responsibility for direct sales or proposal writing.
Maintain accurate customer and program information within applicable ERP, CRM, and internal business systems.
Help resolve customer issues by coordinating with engineering, operations, technical support, and other internal stakeholders.
Prepare and deliver regular program updates, customer reviews, performance reports, and internal status communications.
Support customer visits, program-related travel, and industry trade shows as needed.
Ensure completed programs and deliverables meet applicable customer, company, and industry quality standards.

These responsibilities reflect the need for someone who can manage customer-facing communication while also overseeing technical program delivery, budgets, schedules, and internal engineering coordination.

Required Skills & Experience:

Bachelor’s degree in engineering, business, project management, communications, or a related field, or an equivalent combination of education and relevant professional experience.
5+ years of relevant experience in technical account management, program management, project management, applications engineering, customer-facing engineering, or a closely related field.
Demonstrated experience managing technical projects or programs involving cross-functional teams, customer requirements, schedules, budgets, risks, and deliverables.
Technical or engineering background with the ability to understand complex products, systems, and engineering concepts.
Strong customer relationship management skills and the ability to serve as a credible, professional point of contact for technical customers.
Ability to translate detailed engineering information into clear, concise, and customer-appropriate communication.
Experience working directly with engineering, operations, sales, and other technical or business stakeholders.
Experience with program budgeting, cost tracking, forecasting, and financial oversight.
Working knowledge of ERP systems and the ability to accurately enter, maintain, and retrieve program or customer information.
Strong verbal and written communication skills, including the ability to prepare reports and deliver program updates.
Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and complex workstreams.
Strong problem-solving, negotiation, and decision-making skills.
Ability to identify project risks, resolve customer concerns, and escalate issues appropriately.
Ability to work effectively on-site at QCi’s Bedford location.
Ability to travel approximately 10% for customer visits, program support, and occasional trade shows.
Must meet applicable U.S. person or citizenship requirements associated with customer programs, controlled technologies, and regulatory obligations.

The experience, on-site, travel, technical communication, ERP, budgeting, and program management requirements were identified during the kickoff discussion.

Additional Preferred Skills:

Experience in photonics, optics, lasers, electro-optical systems, or related advanced technologies.
Experience supporting aerospace, defense, government, or other highly regulated customer programs.
Engineering degree or prior professional experience in an engineering-focused position.
Experience working as an applications engineer, technical program manager, technical account manager, or customer-facing engineer.
Understanding of the technical terminology, development processes, and customer expectations associated with optical or laser-based devices.
Experience supporting programs from proposal award through execution, delivery, and closeout.
Familiarity with CRM platforms such as Salesforce or HubSpot.
Experience with commercial forecasting, account health reporting, customer performance reviews, and contract or service-level tracking.
Project Management Professional (PMP), Agile, Scrum, or another recognized project management certification.
Experience supporting trade shows, technical demonstrations, or customer-facing industry events.

Photonics, optics, laser technology, aerospace, and defense experience were discussed as highly beneficial but not necessarily automatic disqualifiers when a candidate has a strong engineering and program management background.

Quantum Computing Inc. (QCi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above. Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

Apply on quantum-computing-inc.alphastaff-hiring.com About employer

More about this job

Skills

Communication skills
Sales
Documentation
ERP
Technical support
Project management
Program management
Budget management
Forecasting
Financial jurisdiction
Organizational skills
Attention to detail
Problem solving
Negotiation
Decision making
Photonics
Technical terminology
Salesforce
HubSpot
Reporting
PMP
Agile
Scrum

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Work requirements

Jobs in the United States