Jobs in the United States

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Production Supervisor
Kraft Heinz Food Company Company
Jacksonville, FL
…assigned area and shift under the direction of the Business Unit Manager. This role provides leadership to deliver business results and operational improvements while achieving…
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Manager, Student Resource and Advocacy Center (SRAC) (INTERNAL APPLICANTS ONLY)
Lee College
Baytown, TX
Serve as lead Case Manager for the SNAP Employment and Training (E&T) program.
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Leader, Software Engineering
Cisco Systems, Inc.
Milpitas, CA
We're seeking a Senior Manager for our Software Engineering teams focusing on Software as a Service (SaaS) products. The individual will lead our dedicated engineers in designing,…
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Assistant Manager
EssilorLuxottica Group
Wheaton, IL
Must have a strong command of the English language for all written correspondence & oral communication
Added 1 min ago
Sales Manager Bench
Brookdale Senior Living Inc.
Brentwood, TN · Dallas, TX
Participate in on-the-job training experiences for the Sales Manager role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with sales…
Added 1 min ago
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Lead Abatement Grant Manager
Lewiston
Lewiston, ME
- $59,845.5 to $88,315.5 USD / year
Accepting applications for LEAD ABATEMENT GRANT MANAGER. Applications available from the Human Resources Department or online at www.lewistonmaine.gov.
Added 1 min ago
Workfront Administrator
Fiserv
Alpharetta, GA
As a Workfront Administrator and Marketing Operations Manager, you will drive efficient, scalable, and well-governed marketing workflows across the organization. This role combines hands-on…
Added 1 min ago
OC
Senior PPC Manager (Google & Microsoft Ads)
On Call Computer Solutions, LLC
Remote, United States
- $65,000 to $150,000 USD / year
We are seeking an experienced, results-driven Senior PPC Manager to own and grow our paid search program across Google Ads and Microsoft Ads. This is a fully remote position. You will build…
Added 1 min ago
Transitioning Military | Construction & Project Management Delivery
Vantage Data Centers Management Company LLC
Atlanta, GA · Fredericksburg, VA · Shackelford County, TX · Sterling, VA
The common role one can be considered for is a Construction Manager. Bachelor’s degree in Construction or simliar field highly preferred but we will consider experience in lieu of solid…
Added 1 min ago
Senior Project Engineer, NA
Vantage Data Centers Management Company LLC
Shackelford County, TX
Lead and develop Vantage team members to include third-party project resources.
Added 2 mins ago
Hair Salon Manager
Great Clips
Milwaukie, OR
…for a talented stylist with leadership flair to step into a Manager role! Lead the vibe, coach your team, and keep the salon buzzing with great energy and even better hair days. You’ll…
Added 2 mins ago
Maintenance Administrator I
University Corporation for Atmospheric Research
Remote, United States
This position is responsible for supporting the Maintenance Operations Manager in implementing department standards. Monitors workflow and financial performance. Serves as primary…
Added 2 mins ago
CRANE INSPECTION COORDINATOR
Wolter, Inc.
Indianapolis, IN · Huber Heights, OH · Louisville, KY
…The Crane Inspection Coordinator manages the Crane Inspection Program, assists in leading the workflow in the inspection dispatch function, and provides support as needed to the service…
Added 3 mins ago
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SR. EMBRYOLOGIST
IVI America
Bedford, NH
- $180,000 to $200,000 USD / year
Everleap Fertility is seeking an experienced Embryology Lab Manager to lead our Albany IVF laboratory. This is a hands‑on leadership role combining advanced clinical embryology with…
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Wireless Sales Manager - W1386/W0199/W3459/W1125/W1421
OSL Retail Services Inc
PONTIAC, IL · LINCOLN, IL · BLOOMINGTON, IL · Normal, IL · WASHINGTON, IL
…the nation - and we're looking for an exceptional Wireless Manager like you! As a crucial part of our team, you will spearhead operations at your location, ensuring the seamless delivery of…
Added 3 mins ago
Business Operations Manager-Legal
Cisco Systems, Inc.
Remote, United States
We are seeking a highly strategic and execution-oriented Business Operations Manager / Project Manager to serve as the operational lead, partnering directly with the VP and pillar leads to…
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Executive Director, Enterprise Change Management & Adoption
LCH Lab. Corp. of America Holdings
Durham, NC
Define and lead Labcorp’s enterprise change management and adoption strategy aligned to corporate AI, automation, and digital transformation priorities
Added 4 mins ago
Senior District Business Manager, Neuroscience - Cobenfy - Central LA
Karuna Therapeutics, Inc.
Los Angeles, CA
Lead financial and program planning for district
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Director, Digital Transformation
Devens
Devens, MA
Lead program governance across workstream, campus, and executive levels.
Added 4 mins ago
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Associate Controller/Executive Director of Financial Operations - College of Western Idaho (CWI)
Another Source
Nampa, ID
- $104,937 to $131,171 USD / year
Lead, mentor, and develop the Accounting Manager, Accounts Payable & Payroll Manager, and Bursar, fostering a collaborative and high-performing Business Office team.
Added 4 mins ago
Account-Based Marketing Manager
Fieldwire
Remote, United States
We're looking for a hands-on ABM Manager who cares about pipeline, loves working with sales, and wants to make a real impact on ARR. You'll build and run Fieldwire's account-based marketing…
Added 4 mins ago
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Assistant Store Manager (Operations)
Maverik
Salt Lake City, UT
- $17.58 to $19.58 USD / hour
Food Safety Certification: Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction
Added 4 mins ago
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Clean Tech Instuctor - HVAC Program
Saint Paul, MN
- $26.52 to $37.2 USD / hour
…in community and employer engagement and education about the program as well as recruitment and job placement…
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Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Napa, CA
As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people…
Added 4 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
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As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people…

Qualtrics

Solution Manager, Customer Journey

Remote, United States

$118,000 - $157,000 USD

Apply on qualtrics.com About employer

Applications open in a new tab.

Job details

Pay: $118,000 - $157,000 USD
Experience: At least 8 years of experience designing end-to-end business workflows across the customer lifecycle (sales quoting, delivery handoffs, provisioning, and renewals).
Posting language: English
Posted: Nov 10, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Solution Manager, Customer Journey (Individual Contributor)

Why We Have This Role

At Qualtrics, our Customer Journey team ensures every client experiences a predictable, high-value path from their initial evaluation through adoption, renewal, and expansion. As Senior Solution Manager, you will serve as the operational architect bridging product innovation with field reality. You'll partner directly with Product Management, Sales, Professional Services, Customer Success, and Operations to design the end-to-end business workflows that make new offerings sellable, deliverable, and supportable at enterprise scale.

How You’ll Find Success

Operate as an architect of clarity: Cut through ambiguity to turn complex go-to-market concepts into concrete, repeatable execution plans.
Lead through influence: Align cross-functional leaders across GTM and Product without direct reporting authority, driving shared accountability.
Think in systems and lifecycles: Map customer handoffs across quote-to-cash, delivery, and renewal to eliminate operational friction points before they occur.
Synthesize signal from noise: Distill qualitative field feedback and customer experiences into structured, data-backed insights that shape product roadmaps.
Deliver with enterprise rigor: Balance strategic program architecture with hands-on asset creation, from SOW frameworks to scoping methodologies.

How You’ll Grow

Executive cross-functional mastery: Deepen your ability to drive strategic decision-making across Product, Engineering, Sales, and Post-Sales leadership.
Category-defining operational design: Build and standardize GTM frameworks that scale an enterprise SaaS ecosystem operating at multi-billion-dollar scale.
Product strategy leadership: Expand your direct influence on product vision and release strategy by grounding roadmaps in real-world delivery data.

Things You’ll Do

Accelerate time-to-market for new offerings: Own end-to-end GTM readiness programs, establishing clear launch gates and operational milestones so regional teams can sell and deliver seamlessly on Day 1.
Eliminate post-sale friction: Map and implement customer journey workflows across provisioning, implementation, and support to reduce handoff risks and improve onboarding velocity.
Equip the field for repeatable execution: Build practical field assets, including scoping guides, statement of work (SOW) templates, packaging matrices, and delivery playbooks in partnership with Enablement and Product Marketing.
Direct product evolution using field evidence: Establish systematic feedback loops between delivery teams and Product Managers to prioritize features that drive sustained customer adoption and expansion.
Standardize scalable frameworks: Turn single-product launch successes into reusable playbooks, operational standards, and governance models adopted across global teams.

What We’re Looking For On Your Resume

Demonstrated track record leading go-to-market readiness, business operations, services strategy, or product operations within a multi-product enterprise SaaS environment.
At least 8 years of experience designing end-to-end business workflows across the customer lifecycle (sales quoting, delivery handoffs, provisioning, and renewals).
Proven capability managing complex cross-functional programs across distributed teams with clear risk mitigation and executive milestone tracking.
Hands-on portfolio of field-enablement deliverables, such as implementation methodologies, scoping calculators, SOW templates, or delivery playbooks.
Familiarity with enterprise go-to-market platforms (e.g., Salesforce, Gainsight, Highspot) and partner/SI delivery models.

What You Should Know About This Team

We build the connective tissue: We sit at the intersection of business strategy and technical execution, making sure our company's biggest product bets succeed in the real world.
Bias toward action over bureaucracy: We value lightweight, repeatable systems over red tape; our frameworks exist to empower client-facing teams to move faster.
High autonomy with built-in trust: You own your programs end-to-end, with the freedom to design solutions and the direct support of a collaborative team of peers.
Impact measured by customer outcomes: Our success is directly tied to how effortlessly our customers adopt and expand their use of Qualtrics software.

Our Team’s Favorite Perks and Benefits

Global Wellness & Flexibility: Competitive time-off policies, flexible working arrangements, and wellness stipends to support work-life balance.
Comprehensive Health & Retirement: Industry-leading health coverage options and generous retirement matching programs.
Community & Inclusion: Active Employee Resource Groups (ERGs) and dedicated team-building events that foster a strong sense of belonging.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Remote Base Annual Pay Transparency Range

$118,000 - $157,000 USD

Apply on qualtrics.com About employer

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Jobs in the United States