Jobs in the United States

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Added just now
Director, Digital Transformation
Devens
Devens, MA
…outputs into an integrated, multi-year roadmap and driving implementation across Biologics, Cell Therapy, and campus functions. The role connects strategy to execution across end-to-end…
Added just now
Associate Director
E.R. Squibb & Sons,L.L.C.
Princeton, NJ · Seattle 400 Dexter, WA · Brisbane, CA · Cambridge Crossing, MA
Proficiency in scientific computing/programming (SAS, R or Python) and implementation of advanced statistical analysis, data manipulation, graphing & simulation.
Added 1 min ago
Implementation Manager
SENSYS GATSO USA INC
United States
The Implementation Manager is responsible for leading end-to-end client implementations from sales handovers through deployment, go-live, and transition to live operations. Serving as the…
Added 1 min ago
AS
Associate Controller/Executive Director of Financial Operations - College of Western Idaho (CWI)
Another Source
Nampa, ID
- $104,937 to $131,171 USD / year
…leading and developing a team that includes the Accounting Manager, Accounts Payable & Payroll Manager, and…
Added 1 min ago
Senior Manager, Strategy and Enablement
HP
Palo Alto, CA
The Senior Manager, Strategy and Enablement role is responsible for providing leadership guidance in customer journey development and overseeing the alignment of customer experience…
Added 1 min ago
H
Project Manager
HP
Palo Alto, CA
- $95,000 to $110,000 USD / year
The Commercial Strategy & Transformation team is looking for a highly organized, resourceful, and collaborative Program Manager to support a portfolio of strategic, transformation, and…
Added 1 min ago
Senior Product Manager, Sites & Studio
Bask Health
Remote, United States
We're looking for a Senior Product Manager, Sites & Studio to lead the strategy, development, and improvement of Bask's website-building and storefront customization experiences.
Added 1 min ago
Senior Product Manager, Data & Intelligence / BaskQL
Bask Health
Remote, United States
We're looking for a Senior Product Manager, Data & Intelligence / BaskQL to lead the strategy, development, and improvement of Bask's data and intelligence product experiences.
Added 1 min ago
Product Manager, Patient Experience
Bask Health
Remote, United States
We're looking for a Product Manager, Patient Experience to own and improve the patient-facing experiences that power Bask's telehealth platform.
Added 1 min ago
Product Manager, Intakes & Conversion
Bask Health
Remote, United States
We're looking for a Product Manager, Intakes & Conversion to own and improve the patient intake and checkout experiences across Bask's telehealth platform.
Added 1 min ago
Product Manager, EMR & Clinical Workflows
Bask Health
Remote, United States
We're looking for a Product Manager, EMR & Clinical Workflows to own and improve the clinical software experiences that support patient care across Bask's telehealth platform.
Added 2 mins ago
OB
Chief Information Officer (CIO)
Ocean Beach Health
Ilwaco, WA
- $150,000 to $220,000 USD / year
This position will lead the development and implementation of an enterprise-wide technology strategy with a strong focus on AI adoption, cybersecurity resilience, infrastructure…
Added 4 mins ago
Safety, Security, and Treatment Technician
Dept Behavioral Health/Develop
Roanoke County, VA
…concerns that can develop from non-sanitary environment to Unit…
Added 4 mins ago
DO
Assistant Branch Chief
Department of Fish and Wildlife
CA
- $7,872 to $9,781 USD / month
Beginning July 1, 2026, employees will be required to work in-person at least four (4) days per week in alignment with Executive Order N-22-25
Added 4 mins ago
DO
Section Chief, Inspection, Compliance & Enforcement, Radioactive Materials
Department of Public Health
CA
- $9,646 to $13,792 USD / month
…service contracts with Los Angeles and San Diego counties for the implementation and administration of radioactive materials programs within those areas. The Sup. HP is responsible for the…
Added 5 mins ago
Senior IT Project Manager
UCM
Darien, IL · IL
Join a world-class academic healthcare system, UChicago Medicine, as a Senior IT Project Manager in the IT Business Office. This role is hybrid and you will need to be based in the Greater…
Added 5 mins ago
SC
Supervisor - Court Accounting
State Court Administrator
Kansas City, MO
- $18.42 USD / hour
…clerk receives direct supervision from a unit supervisor, court manager, chief court operations manager, judge or appointing…
Added 5 mins ago
Maintenance Tech
FreezPak Logistics
Bedford Park, IL
Assist in the development and implementation of preventive maintenance programs to minimize equipment downtime.
Added 6 mins ago
Supply Chain Manager
ASSA ABLOY
Sacramento, CA · Redwood City, CA
As Supply Chain Manager, you'll take hands-on ownership of key elements of ASSA ABLOY Level's global supply chain, partnering with Engineering, Operations, suppliers, and contract…
Added 6 mins ago
Senior Manager, Health Care Compliance Officer
Johnson & Johnson Services Inc. Legal Entity
Titusville, NJ · Horsham, PA
We are searching for the best talent for a Senior Manager, Health Care Compliance Officer to be based in Titusville, NJ or Horsham, PA.
Added 6 mins ago
Senior Manager Source Compliance
Ethicon Inc. Legal Entity
Raritan, NJ · Jacksonville, FL · Boston, MA · Cincinnati, OH
This position will provide Worldwide Source Compliance leadership in the development, implementation and continuous improvement of Source Compliance programs associated with Suppliers…
Added 6 mins ago
Senior Manager, External Quality Business Processes and Strategic Projects
JANSSEN SUPPLY GROUP, LLC. Legal Entity
Horsham, PA
We are searching for the best talent as Senior Manager, External Quality Business Processes and Strategic Projects.
Added 6 mins ago
CP
Chief Aviation Maintenance Inspector
Clover Park Technical College
Puyallup, WA
- $55.75 USD / hour
…needs. This role is specifically tasked with the leadership and implementation of the College’s transition to an FAA FAR Part 145 Repair Station. Serving as the designated Accountable…
Added 6 mins ago
Specialist, Inside Sales
Cencora
Remote, United States
Certified Inside Sales Professional (CISP) (AA-ISP) or equivalent preferred. Certified Strategic Account Manager (CSAM) or equivalent certification preferred.
Added 7 mins ago
F
Care Manager, RN (Remote / GA)
FreedomCare
Douglasville, GA
- $80,000 to $90,000 USD / year
Join our team and make a positive impact on the lives of others! We are looking for a Care Manager, RN for our Georgia team!

Qualtrics

Solution Manager, Customer Journey

Remote, United States

$118,000 - $157,000 USD

Apply on qualtrics.com About employer

Applications open in a new tab.

Job details

Pay: $118,000 - $157,000 USD
Experience: At least 8 years of experience designing end-to-end business workflows across the customer lifecycle (sales quoting, delivery handoffs, provisioning, and renewals).
Posting language: English
Posted: Nov 10, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Solution Manager, Customer Journey (Individual Contributor)

Why We Have This Role

At Qualtrics, our Customer Journey team ensures every client experiences a predictable, high-value path from their initial evaluation through adoption, renewal, and expansion. As Senior Solution Manager, you will serve as the operational architect bridging product innovation with field reality. You'll partner directly with Product Management, Sales, Professional Services, Customer Success, and Operations to design the end-to-end business workflows that make new offerings sellable, deliverable, and supportable at enterprise scale.

How You’ll Find Success

Operate as an architect of clarity: Cut through ambiguity to turn complex go-to-market concepts into concrete, repeatable execution plans.
Lead through influence: Align cross-functional leaders across GTM and Product without direct reporting authority, driving shared accountability.
Think in systems and lifecycles: Map customer handoffs across quote-to-cash, delivery, and renewal to eliminate operational friction points before they occur.
Synthesize signal from noise: Distill qualitative field feedback and customer experiences into structured, data-backed insights that shape product roadmaps.
Deliver with enterprise rigor: Balance strategic program architecture with hands-on asset creation, from SOW frameworks to scoping methodologies.

How You’ll Grow

Executive cross-functional mastery: Deepen your ability to drive strategic decision-making across Product, Engineering, Sales, and Post-Sales leadership.
Category-defining operational design: Build and standardize GTM frameworks that scale an enterprise SaaS ecosystem operating at multi-billion-dollar scale.
Product strategy leadership: Expand your direct influence on product vision and release strategy by grounding roadmaps in real-world delivery data.

Things You’ll Do

Accelerate time-to-market for new offerings: Own end-to-end GTM readiness programs, establishing clear launch gates and operational milestones so regional teams can sell and deliver seamlessly on Day 1.
Eliminate post-sale friction: Map and implement customer journey workflows across provisioning, implementation, and support to reduce handoff risks and improve onboarding velocity.
Equip the field for repeatable execution: Build practical field assets, including scoping guides, statement of work (SOW) templates, packaging matrices, and delivery playbooks in partnership with Enablement and Product Marketing.
Direct product evolution using field evidence: Establish systematic feedback loops between delivery teams and Product Managers to prioritize features that drive sustained customer adoption and expansion.
Standardize scalable frameworks: Turn single-product launch successes into reusable playbooks, operational standards, and governance models adopted across global teams.

What We’re Looking For On Your Resume

Demonstrated track record leading go-to-market readiness, business operations, services strategy, or product operations within a multi-product enterprise SaaS environment.
At least 8 years of experience designing end-to-end business workflows across the customer lifecycle (sales quoting, delivery handoffs, provisioning, and renewals).
Proven capability managing complex cross-functional programs across distributed teams with clear risk mitigation and executive milestone tracking.
Hands-on portfolio of field-enablement deliverables, such as implementation methodologies, scoping calculators, SOW templates, or delivery playbooks.
Familiarity with enterprise go-to-market platforms (e.g., Salesforce, Gainsight, Highspot) and partner/SI delivery models.

What You Should Know About This Team

We build the connective tissue: We sit at the intersection of business strategy and technical execution, making sure our company's biggest product bets succeed in the real world.
Bias toward action over bureaucracy: We value lightweight, repeatable systems over red tape; our frameworks exist to empower client-facing teams to move faster.
High autonomy with built-in trust: You own your programs end-to-end, with the freedom to design solutions and the direct support of a collaborative team of peers.
Impact measured by customer outcomes: Our success is directly tied to how effortlessly our customers adopt and expand their use of Qualtrics software.

Our Team’s Favorite Perks and Benefits

Global Wellness & Flexibility: Competitive time-off policies, flexible working arrangements, and wellness stipends to support work-life balance.
Comprehensive Health & Retirement: Industry-leading health coverage options and generous retirement matching programs.
Community & Inclusion: Active Employee Resource Groups (ERGs) and dedicated team-building events that foster a strong sense of belonging.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Remote Base Annual Pay Transparency Range

$118,000 - $157,000 USD

Apply on qualtrics.com About employer

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Jobs in the United States