Jobs in the United States

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Added 1 min ago
Intern - QC / Risk Management
Hays Electrical Services
Houston, TX
Our Summer Internship Program gives students hands-on exposure to real projects, a dedicated mentor and supervisor, and the chance to build a defined deliverable presented to leadership at…
Added 1 min ago
Principal Product Manager, Ads Monetization (Consumer AI)
Paramount
New York, NY · Burbank, CA
As Principal Product Manager, Ads Monetization, you’ll use machine learning and AI to help Paramount+ and Pluto TV earn more from advertising while keeping the viewing experience great.…
Added 1 min ago
Apprentice Electrician
PNE
Vancouver, WA
Valid Driver’s License required and must meet eligibility requirements to be covered under the company’s vehicle insurance policy · Must have a minimum of 1 year of industrial electrical experience
Added 3 mins ago
Community Manager - Silos Harvest Green
Greystar Management Services, LLC
Richmond, TX
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
Added 4 mins ago
Sr Manager App Integration Engineer
Johnson & Johnson Services Inc. Legal Entity
Raritan, NJ
We are searching for the best talent for a Sr Manager App Integration Engineer to be located in Raritan, NJ
Added 4 mins ago
MC
AmeriCorps RSVP Program Manager (Program Manager I, Grade N23)
Montgomery County (MD)
Germantown, MD
- $37.95 to $60.62 USD / hour
…dedicated professional to serve as the AmeriCorps Seniors RSVP Program Manager. This position provides leadership and oversight of the Retired and Senior Volunteer Program (RSVP), a…
Added 4 mins ago
CP
Chief Aviation Maintenance Inspector
Clover Park Technical College
Puyallup, WA
- $55.75 USD / hour
This role will establish and manage maintenance and inspection schedules in collaboration with program faculty and administration to minimize disruption to the Professional Pilot program’s…
Added 4 mins ago
F
Care Manager, RN (Remote / GA)
FreedomCare
Douglasville, GA
- $80,000 to $90,000 USD / year
Join our team and make a positive impact on the lives of others! We are looking for a Care Manager, RN for our Georgia team!
Added 4 mins ago
Branch Sales Manager
TruGreen
Vadnais Heights, MN
Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the…
Added 5 mins ago
Highway Asphalt Paving Superintendent
CRH
Idaho Falls, ID
Work with Project Manager/Estimator to develop project schedules and updates.
Added 5 mins ago
Mechanic (Day Shift)
CRH
Ogden, UT
Day shift position · Must have a current and valid driver’s license
Added 5 mins ago
Intern - Supply Chain
Hays Electrical Services
Houston, TX
Our Summer Internship Program gives students hands-on exposure to real projects, a dedicated mentor and supervisor, and the chance to build a defined deliverable presented to leadership at…
Added 5 mins ago
Intern - Scheduling & Project Controls
Hays Electrical Services
Houston, TX
Our Summer Internship Program gives students hands-on exposure to real projects, a dedicated mentor and supervisor, and the chance to build a defined deliverable presented to leadership at…
Added 6 mins ago
Training Manager
DPDHL
Plainfield, IN
Training Manager on the Integration Team; Short-term scope (1 year) of the role is focused on supporting neccessary training for the conversion of existing customer base to a new WMS…
Added 6 mins ago
Solution Manager, Customer Journey
Qualtrics
Remote, United States
Solution Manager, Customer Journey (Individual Contributor)
Added 6 mins ago
Senior Solution Manager, Customer Journey
Qualtrics
Remote, United States
…through adoption, renewal, and expansion. As Senior Solution Manager, you will be the operational architect behind how new products and services reach the market and scale successfully. You…
Added 7 mins ago
Senior Product Manager, Neighborhood Keeper
Dragos
United States
Dragos is seeking a senior-level Product Manager to join the new Neighborhood Keeper product team, building and evolving Dragos's collective defense platform for industrial cybersecurity.…
Added 8 mins ago
WC
Outlets Supervisor
WINDSOR CAPITAL GROUP
LAS VEGAS, NV
- $15.75 USD / hour
Communicate daily with the Outlets Manager regarding special events, house accounts, VIP guests, and any operational priorities.
Added 9 mins ago
Client Service Associate - R26_4412
Ameriprise Financial
Vancouver, WA
Prepare and summarize client meetings by scheduling and confirming meetings, enter data into contact manager, create the agendas and summaries of meetings, escort clients to advisor and…
Added 9 mins ago
Senior Cost Manager / Quantity Surveyor – Data Center Construction
Turner & Townsend
Fayetteville, GA
To be successful in this role you must have strong communication skills and be comfortable operating in a client-facing role
Added 9 mins ago
Senior Cost Control Manager – Data Center Construction
Turner & Townsend
Fayetteville, GA
To be successful in this role you must have strong communication skills and be comfortable operating in a client-facing role
Added 9 mins ago
Senior Cost Manager / Quantity Surveyor – Data Center Construction
Turner & Townsend
Atlanta, GA
To be successful in this role you must have strong communication skills and be comfortable operating in a client-facing role
Added 9 mins ago
Senior Cost Control Manager – Data Center Construction
Turner & Townsend
Atlanta, GA
To be successful in this role you must have strong communication skills and be comfortable operating in a client-facing role
Added 9 mins ago
Community Manager II
Island Palm Communities
Schofield Barracks, HI
Must have a current vehicle license in good standing and meet the driving records standards outline in the Company Safe Vehicular Operations Policy
Added 10 mins ago
CO
PARKS & RECREATION DEPARTMENT - RECREATION SPECIALIST (PART-TIME)
County of El Paso
El Paso, TX
- $17.32 USD / hour
- Part-time
…(1) year experience scheduling, setting up and taking down events, and one (1) year experience in cashiering, or similar office…

Qualtrics

Solution Manager, Customer Journey

Remote, United States

$118,000 - $157,000 USD

Apply on qualtrics.com About employer

Applications open in a new tab.

Job details

Pay: $118,000 - $157,000 USD
Experience: At least 8 years of experience designing end-to-end business workflows across the customer lifecycle (sales quoting, delivery handoffs, provisioning, and renewals).
Posting language: English
Posted: Nov 10, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Solution Manager, Customer Journey (Individual Contributor)

Why We Have This Role

At Qualtrics, our Customer Journey team ensures every client experiences a predictable, high-value path from their initial evaluation through adoption, renewal, and expansion. As Senior Solution Manager, you will serve as the operational architect bridging product innovation with field reality. You'll partner directly with Product Management, Sales, Professional Services, Customer Success, and Operations to design the end-to-end business workflows that make new offerings sellable, deliverable, and supportable at enterprise scale.

How You’ll Find Success

Operate as an architect of clarity: Cut through ambiguity to turn complex go-to-market concepts into concrete, repeatable execution plans.
Lead through influence: Align cross-functional leaders across GTM and Product without direct reporting authority, driving shared accountability.
Think in systems and lifecycles: Map customer handoffs across quote-to-cash, delivery, and renewal to eliminate operational friction points before they occur.
Synthesize signal from noise: Distill qualitative field feedback and customer experiences into structured, data-backed insights that shape product roadmaps.
Deliver with enterprise rigor: Balance strategic program architecture with hands-on asset creation, from SOW frameworks to scoping methodologies.

How You’ll Grow

Executive cross-functional mastery: Deepen your ability to drive strategic decision-making across Product, Engineering, Sales, and Post-Sales leadership.
Category-defining operational design: Build and standardize GTM frameworks that scale an enterprise SaaS ecosystem operating at multi-billion-dollar scale.
Product strategy leadership: Expand your direct influence on product vision and release strategy by grounding roadmaps in real-world delivery data.

Things You’ll Do

Accelerate time-to-market for new offerings: Own end-to-end GTM readiness programs, establishing clear launch gates and operational milestones so regional teams can sell and deliver seamlessly on Day 1.
Eliminate post-sale friction: Map and implement customer journey workflows across provisioning, implementation, and support to reduce handoff risks and improve onboarding velocity.
Equip the field for repeatable execution: Build practical field assets, including scoping guides, statement of work (SOW) templates, packaging matrices, and delivery playbooks in partnership with Enablement and Product Marketing.
Direct product evolution using field evidence: Establish systematic feedback loops between delivery teams and Product Managers to prioritize features that drive sustained customer adoption and expansion.
Standardize scalable frameworks: Turn single-product launch successes into reusable playbooks, operational standards, and governance models adopted across global teams.

What We’re Looking For On Your Resume

Demonstrated track record leading go-to-market readiness, business operations, services strategy, or product operations within a multi-product enterprise SaaS environment.
At least 8 years of experience designing end-to-end business workflows across the customer lifecycle (sales quoting, delivery handoffs, provisioning, and renewals).
Proven capability managing complex cross-functional programs across distributed teams with clear risk mitigation and executive milestone tracking.
Hands-on portfolio of field-enablement deliverables, such as implementation methodologies, scoping calculators, SOW templates, or delivery playbooks.
Familiarity with enterprise go-to-market platforms (e.g., Salesforce, Gainsight, Highspot) and partner/SI delivery models.

What You Should Know About This Team

We build the connective tissue: We sit at the intersection of business strategy and technical execution, making sure our company's biggest product bets succeed in the real world.
Bias toward action over bureaucracy: We value lightweight, repeatable systems over red tape; our frameworks exist to empower client-facing teams to move faster.
High autonomy with built-in trust: You own your programs end-to-end, with the freedom to design solutions and the direct support of a collaborative team of peers.
Impact measured by customer outcomes: Our success is directly tied to how effortlessly our customers adopt and expand their use of Qualtrics software.

Our Team’s Favorite Perks and Benefits

Global Wellness & Flexibility: Competitive time-off policies, flexible working arrangements, and wellness stipends to support work-life balance.
Comprehensive Health & Retirement: Industry-leading health coverage options and generous retirement matching programs.
Community & Inclusion: Active Employee Resource Groups (ERGs) and dedicated team-building events that foster a strong sense of belonging.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Remote Base Annual Pay Transparency Range

$118,000 - $157,000 USD

Apply on qualtrics.com About employer

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Work requirements

Jobs in the United States