Jobs in the United States

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Transitioning Military | Construction & Project Management Delivery
Vantage Data Centers Management Company LLC
Atlanta, GA · Fredericksburg, VA · Shackelford County, TX · Sterling, VA
The common role one can be considered for is a Construction Manager. Bachelor’s degree in Construction or simliar field highly preferred but we will consider experience in lieu of solid…
Added just now
Senior Project Engineer, NA
Vantage Data Centers Management Company LLC
Shackelford County, TX
Support the Vantage safety program through HRA site walks, safety reporting, and participation in project-wide safety reviews with internal and external stakeholders.
Added just now
MC
Program Manager - Eligibility, Enrollment, and Training
Merced County Office of Education
Merced, CA
- $116,066 to $133,188 USD / year
…Early Care and Education Eligibility Application. Provides complex and responsible support to department leadership in areas of…
Added 1 min ago
S
Nurse Manager RN Full Time Days
ScionHealth
Albuquerque, NM
- Full-time
Must have good and regular attendance
Added 1 min ago
Maintenance Administrator I
University Corporation for Atmospheric Research
Remote, United States
This position is responsible for supporting the Maintenance Operations Manager in implementing department standards. Monitors workflow and financial performance. Serves as primary…
Added 1 min ago
Employment Specialist 3
PCC Portland Community College
United States
…in multiple databases, experience working in programs with complex policies and procedures, producing program/grant…
Added 2 mins ago
Business Operations Manager-Legal
Cisco Systems, Inc.
Remote, United States
We are seeking a highly strategic and execution-oriented Business Operations Manager / Project Manager to serve as the operational lead, partnering directly with the VP and pillar leads to…
Added 2 mins ago
Executive Director, Enterprise Change Management & Adoption
LCH Lab. Corp. of America Holdings
Durham, NC
Develop sponsor, manager, and change-agent communication toolkits and talking points
Added 3 mins ago
Director, Digital Transformation
Devens
Devens, MA
Lead program governance across workstream, campus, and executive levels.
Added 3 mins ago
GC
Programs and Services Specialist - Categorically Funded - Transfer (3 Positions)
Glendale Community College
Glendale, CA
- $5,838.45 to $7,451.51 USD / month
About College Corps: Staff in positions assigned to the #CaliforniansForAll College Corps program report to the Program Manager, Student Basic Needs. College Corps is a state service…
Added 3 mins ago
AS
Associate Controller/Executive Director of Financial Operations - College of Western Idaho (CWI)
Another Source
Nampa, ID
- $104,937 to $131,171 USD / year
…leading and developing a team that includes the Accounting Manager, Accounts Payable & Payroll Manager, and…
Added 3 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Napa, CA
Added 3 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Petaluma, CA
Added 3 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Merced, CA
…skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when…
Added 3 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Seekonk, MA
…skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when…
Added 4 mins ago
Senior Manager, Strategy and Enablement
HP
Palo Alto, CA
MSD, Nexus and BI program manager, from definition to execution.
Added 4 mins ago
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Project Manager
HP
Palo Alto, CA
- $95,000 to $110,000 USD / year
The Commercial Strategy & Transformation team is looking for a highly organized, resourceful, and collaborative Program Manager to support a portfolio of strategic, transformation, and…
Added 4 mins ago
Quality Lead
CoSourcing Partners
Remote, United States
…and business-focused approach to quality assurance across a complex program involving more than 30 interrelated IT…
Added 4 mins ago
Director of Channel Marketing
Masco
Vista, CA
…Pools Swim Spas dealer network. Reporting to the VP & General Manager, Sales – North America, you'll lead the evolution of the function from a program-focused support organization into a…
Added 4 mins ago
TH
Commercial and Digital Strategy Manager
The Huntington National Bank
Charlotte, NC · Minnetonka, MN
- $102,000 to $208,000 USD / year
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Added 5 mins ago
Senior Product Owner, Clinical
Humana Government Business, Inc.
Remote, United States
Once this understanding is achieved, the Senior Product Owner is responsible for engaging with the Product Manager or Operational Leader to learn priorities and pressing needs of the…
Added 5 mins ago
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Home Health Physical Therapist Assistant
Humana
Corning, NY
- $64,000 to $87,500 USD / year
As a therapist at CenterWell Home Health, reporting to the Clinical Manager, you will help patients regain strength, mobility and independence, from the comfort of their homes. By…
Added 5 mins ago
Home Health Physical Therapist Assistant-Per Diem
Humana
Jacksonville, FL
As a therapist at CenterWell Home Health, reporting to the Clinical Manager, you will help patients regain strength, mobility and independence, from the comfort of their homes. By…
Added 5 mins ago
Design Manager (Water Utilities / Conveyance)
Clark Water, LLC
McLean, VA
Must have strong interest in construction general contracting and in the design-build delivery process
Added 5 mins ago
Design Manager (Water / Wastewater Treatment)
Clark Water, LLC
McLean, VA
Must have strong interest in construction general contracting and in the design-build delivery process

Qualtrics

Solution Manager, Customer Journey

Remote, United States

$118,000 - $157,000 USD

Apply on qualtrics.com About employer

Applications open in a new tab.

Job details

Pay: $118,000 - $157,000 USD
Experience: At least 8 years of experience designing end-to-end business workflows across the customer lifecycle (sales quoting, delivery handoffs, provisioning, and renewals).
Posting language: English
Posted: Nov 10, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Solution Manager, Customer Journey (Individual Contributor)

Why We Have This Role

At Qualtrics, our Customer Journey team ensures every client experiences a predictable, high-value path from their initial evaluation through adoption, renewal, and expansion. As Senior Solution Manager, you will serve as the operational architect bridging product innovation with field reality. You'll partner directly with Product Management, Sales, Professional Services, Customer Success, and Operations to design the end-to-end business workflows that make new offerings sellable, deliverable, and supportable at enterprise scale.

How You’ll Find Success

Operate as an architect of clarity: Cut through ambiguity to turn complex go-to-market concepts into concrete, repeatable execution plans.
Lead through influence: Align cross-functional leaders across GTM and Product without direct reporting authority, driving shared accountability.
Think in systems and lifecycles: Map customer handoffs across quote-to-cash, delivery, and renewal to eliminate operational friction points before they occur.
Synthesize signal from noise: Distill qualitative field feedback and customer experiences into structured, data-backed insights that shape product roadmaps.
Deliver with enterprise rigor: Balance strategic program architecture with hands-on asset creation, from SOW frameworks to scoping methodologies.

How You’ll Grow

Executive cross-functional mastery: Deepen your ability to drive strategic decision-making across Product, Engineering, Sales, and Post-Sales leadership.
Category-defining operational design: Build and standardize GTM frameworks that scale an enterprise SaaS ecosystem operating at multi-billion-dollar scale.
Product strategy leadership: Expand your direct influence on product vision and release strategy by grounding roadmaps in real-world delivery data.

Things You’ll Do

Accelerate time-to-market for new offerings: Own end-to-end GTM readiness programs, establishing clear launch gates and operational milestones so regional teams can sell and deliver seamlessly on Day 1.
Eliminate post-sale friction: Map and implement customer journey workflows across provisioning, implementation, and support to reduce handoff risks and improve onboarding velocity.
Equip the field for repeatable execution: Build practical field assets, including scoping guides, statement of work (SOW) templates, packaging matrices, and delivery playbooks in partnership with Enablement and Product Marketing.
Direct product evolution using field evidence: Establish systematic feedback loops between delivery teams and Product Managers to prioritize features that drive sustained customer adoption and expansion.
Standardize scalable frameworks: Turn single-product launch successes into reusable playbooks, operational standards, and governance models adopted across global teams.

What We’re Looking For On Your Resume

Demonstrated track record leading go-to-market readiness, business operations, services strategy, or product operations within a multi-product enterprise SaaS environment.
At least 8 years of experience designing end-to-end business workflows across the customer lifecycle (sales quoting, delivery handoffs, provisioning, and renewals).
Proven capability managing complex cross-functional programs across distributed teams with clear risk mitigation and executive milestone tracking.
Hands-on portfolio of field-enablement deliverables, such as implementation methodologies, scoping calculators, SOW templates, or delivery playbooks.
Familiarity with enterprise go-to-market platforms (e.g., Salesforce, Gainsight, Highspot) and partner/SI delivery models.

What You Should Know About This Team

We build the connective tissue: We sit at the intersection of business strategy and technical execution, making sure our company's biggest product bets succeed in the real world.
Bias toward action over bureaucracy: We value lightweight, repeatable systems over red tape; our frameworks exist to empower client-facing teams to move faster.
High autonomy with built-in trust: You own your programs end-to-end, with the freedom to design solutions and the direct support of a collaborative team of peers.
Impact measured by customer outcomes: Our success is directly tied to how effortlessly our customers adopt and expand their use of Qualtrics software.

Our Team’s Favorite Perks and Benefits

Global Wellness & Flexibility: Competitive time-off policies, flexible working arrangements, and wellness stipends to support work-life balance.
Comprehensive Health & Retirement: Industry-leading health coverage options and generous retirement matching programs.
Community & Inclusion: Active Employee Resource Groups (ERGs) and dedicated team-building events that foster a strong sense of belonging.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Remote Base Annual Pay Transparency Range

$118,000 - $157,000 USD

Apply on qualtrics.com About employer

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Work requirements

Jobs in the United States