Jobs in the United States

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Added 12 mins ago
Construction Integration Manager 3
Insight Global
Goodyear, AZ
Attend and participate in project meetings for design and construction including but not limited to the OAC and weekly quality meetings.
Added 13 mins ago
Energetics Lead Engineer Propulsion – Level 3/4: Active Secret Clearance
Northrop Grumman
Chandler, AZ
Provide technical guidance and direction to the engineering team throughout the design, test, production, and maintenance phases of the project
Added 13 mins ago
Legal Training and Development Attorney
Orrick Herrington & Suttcliffe
Mesa, AZ
Added 13 mins ago
Project Manager, Audio Visual Production – Phoenix, AZ
Encore
Tempe, AZ
The Project Manager is responsible for managing project scope for a large-scale event, with possible support from Associate Project Managers. This position will monitor progress and…
Added 13 mins ago
Project Manager I
Roche
Tucson, AZ
As a Project Manager I, you will manage all aspects of less complex projects under general supervision, interfacing with cross-functional teams to build schedules, coordinate resources, and…
Added 13 mins ago
AE
Senior Manager - Data Governance & Management
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
Must have a positive, collaborative leadership style with colleague and customer first attitude
Added 13 mins ago
AE
Campus Undergraduate Summer Internship Program - 2027 Cybersecurity AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the…
Added 14 mins ago
Project Manager/Business Analyst – Digital Health Transformation
Eliassen Group
Phoenix, AZ
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 25 mins ago
Full Stack Forward Deployed Engineering Senior Manager/Assoc Director
Accenture
Saint Louis, MO
(If Associate's Degree, must have minimum 6 years work experience), AI certifications or agentic tool experience is a plus
Added 27 mins ago
Digital Campaign Manager
Opus 2
Remote, United States
Strong, decisive project manager able to multitask and prioritize concurrent campaigns and programs
Added 30 mins ago
Director Space Protection Programs, Delta Portfolio
Lockheed Martin
Louisville, CO
…discuss cost, schedule, and technical performance. Establishes design concepts, criteria and engineering efforts for product research, development, integration and test. Develops new…
Added 30 mins ago
CS
Manager, BCE Visual Strategy and Design
Charles Schwab
Lone Tree, CO
- $76,400 to $143,200 USD / year
6 months of Schwab BCE Visual Strategy and Design EXPERIENCE.
Added 31 mins ago
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Senior Software Engineer
Veralto
Fort Collins, CO
- $110,000 to $120,000 USD / year
Reporting to the Software Engineering Manager, the Senior Software Engineer performs software design and development, delivers high-quality and secure code, mentors engineers, provides…
Added 31 mins ago
XE
Tech Distribution Design Supervisor
Xcel Energy
Boulder, CO · Fort Collins, CO · Greeley, CO
- $84,900 to $120,566.66 USD / year
Supervise Distribution Design staff and ensure innovative and cost-effective designs that are compliant with corporate standards and policies. Responsible for balancing customer needs while…
Added 31 mins ago
AI&T Sr. Manager
Lockheed Martin
Littleton, CO
…every single day we use our skills and experiences to create, design and build solutions to some of the worlds’ hardest engineering problems. Do you want to join a team where employees…
Added 31 mins ago
Systems Integration Test Engineer - New Grad
Kratos Defense & Security Solutions, Inc.
Colorado Springs, CO
Coordinates with the Project Engineer & Program Manager (PM), design team and functional management to communicate program impediments or issues / delays in completing tasks
Added 31 mins ago
Network Engineering Manager - Secret Clearance
Lockheed Martin
Colorado Springs, CO
-Must have a Final Secret clearance (or higher)
Added 31 mins ago
Help Desk Manager
Trinzic
Colorado Springs, CO
As a Help Desk Manager, you will be responsible for developing and implementing secure, end-to-end cluster and application lifecycles in cloud environments. You will collaborate with…
Added 31 mins ago
Sr. BTM Construction Manager
Insight Global
Denver, CO
The Data Center Sr. BTM Construction Manager plays a critical role in delivering on-site power infrastructure that supports mission-critical IT operations. Reporting to a senior…
Added 32 mins ago
Mechanical Designer/Drafter
Winn-Marion Companies
Centennial, CO
The Mechanical Designer/Drafter plays a pivotal role in the development and implementation of switchgear design and drafting requirements for Winn-Marion. Working closely with our…
Added 32 mins ago
Project Manager/Business Analyst – Digital Health Transformation
Eliassen Group
Denver, CO
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 36 mins ago
*Digital Identity Engineer
Zurich Insurance Company Ltd.
Schaumburg, IL
…automations. Specific duties include: defining program and project requirements and coordinating and managing the scope, estimations, and delivery of multiple small to large-scale projects…
Added 48 mins ago
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(USA) Senior Manager, Real Estate
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
The Senior Manager, Construction – Network Enablement leads the delivery of structured cabling and physical network infrastructure across Walmart remodel projects. This working leader…
Added 48 mins ago
W
(USA) Manager, Operations and Implementation - Talent Acquisition Technology
Walmart
BENTONVILLE, AR
- $70,000 to $130,000 USD / year
Partner across Product, Engineering, Design, Data, Legal, and business teams to support solution delivery.
Added 50 mins ago
O
CI/CD and Platform Engineer
OpenDataJobs
Remote, United States
- $120,000 to $140,000 USD / year
Expect your first project to put assigned delivery pipelines squarely in your hands, along with the environments under them. Depending on the assignment, you may:

Qualtrics

Senior Solution Manager, Customer Journey

Remote, United States

$171,500 - $228,000 USD

Apply on qualtrics.com About employer

Applications open in a new tab.

Job details

Pay: $171,500 - $228,000 USD
Posting language: English
Posted: Nov 10, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior Solution Manager, Customer Journey

Why We Have This Role

At Qualtrics, our Customer Journey function ensures every customer experiences a connected, predictable path from first conversation through adoption, renewal, and expansion. As Senior Solution Manager, you will be the operational architect behind how new products and services reach the market and scale successfully. You will design the business and service processes that make offerings sellable, deliverable, and supportable, serving as the critical bridge connecting our field teams, customers, and Product Management. In this senior individual contributor role, you will lead through influence to bring structure to ambiguity and align cross-functional teams across the entire organization.

How You’ll Find Success

Navigates Ambiguity: Takes initiative in complex, unstructured environments to map clear paths forward and build scalable operational standards.
Influences Without Authority: Builds trust and drives alignment across senior stakeholders in Sales, Services, Customer Success, Product, and Operations.
Process Architect Mindset: Obsessed with end-to-end workflow design - identifying handoff risks, reducing friction points, and optimizing quote-to-cash and delivery models.
Evidence-Based Communicator: Synthesizes complex field and customer insights into concise, actionable feedback that influences product roadmaps and executive decisions.
Systems & Strategic Thinker: Connects big-picture GTM strategy with hands-on asset creation (scoping tools, playbooks, SOW templates) to enable repeatable execution.

How You’ll Grow

Expand your strategic impact by shaping end-to-end GTM readiness for next-generation enterprise SaaS products across global markets.
Broaden your executive influence by partnering directly with cross-functional leadership across Sales, Product, Services, and Finance.
Deepen your operational expertise in scaling enterprise customer lifecycles, engagement frameworks, and SaaS delivery models.
Develop repeatable frameworks, playbooks, and standards that set the benchmark for product launches company-wide.

Things You’ll Do

Accelerate GTM Product Readiness: Own and execute the end-to-end readiness plan that transitions new products and services from release to repeatable sales and delivery.
Build Scalable Business & Service Workflows: Design and optimize customer lifecycle processes across quoting, provisioning, implementation, support, and renewal to eliminate operational friction.
Enable Field Execution: Develop practical sales and delivery assets - including deal qualification guides, scoping tools, pricing references, SOW templates, and delivery playbooks.
Drive Cross-Functional Alignment & Execution: Manage multi-team project plans, track readiness milestones, mitigate launch risks, and hold stakeholders accountable across Sales, Services, Legal, Deal Desk, and Finance.
Influence Product Strategy: Establish feedback loops to gather customer and field insights, translating them into structured, evidence-based recommendations for Product Management.

What We’re Looking For On Your Resume

Enterprise SaaS GTM Experience: 15+ years of extensive background in GTM operations, business readiness, services strategy, customer success operations, or product operations within a complex SaaS environment.
Proven Cross-Functional Program Leadership: Demonstrated track record of managing complex launch plans, dependencies, and risks across multi-disciplinary teams.
End-to-End Process Mapping: Proven ability to map and optimize complex workflows across quote-to-cash, implementation, and customer onboarding.
Field & Sales Asset Development: Hands-on experience creating scoping tools, SOW templates, delivery methodologies, and field playbooks.
Tool & Framework Familiarity: Background with enterprise frameworks and platforms such as Salesforce, Gainsight, Highspot, or similar customer success tools.
Domain Knowledge (Bonus): Experience with experience management (CX), research technology, or partner/SI delivery models.

What You Should Know About This Team

High-Impact Connective Tissue: We sit at the intersection of Product, Sales, and Operations - directly impacting how our business grows and how customers experience Qualtrics.
Action-Oriented & Collaborative: We thrive on solving hard operational puzzles together and empowering each other to lead without red tape.
Standard-Setters: We build the foundational frameworks and playbooks that turn one-off successes into scalable, repeatable global practices.
Committed to Growth: We actively support continuous learning, professional development, and expanding your leadership footprint across the organization.

Our Team’s Favorite Perks and Benefits

Global Wellness & Flexibility: Competitive time-off policies, flexible working arrangements, and wellness stipends to support work-life balance.
Comprehensive Health & Retirement: Industry-leading health coverage options and generous retirement matching programs.
Community & Inclusion: Active Employee Resource Groups (ERGs) and dedicated team-building events that foster a strong sense of belonging.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Remote Base Annual Pay Transparency Range

$171,500 - $228,000 USD

Apply on qualtrics.com About employer

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Jobs in the United States