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Added 1 min ago
AP
AI Engineer – Discovery
AstraZeneca Pharmaceuticals LP Company
Cambridge Kendall SQ, MA
- $124,000 to $187,000 USD / year
We are seeking a cross-disciplinary AI Engineer to support a highly wet-lab-focused discovery research team working at the forefront of CAR-T, in vivo lentiviral delivery, and oncology.…
Added 2 mins ago
D
Project Civil Engineer
Distro
Greenville, SC
- $62,400 to $120,640 USD / year
…technical specifications. Perform engineering calculations and quality control reviews. Ensure project deliverables meet client expectations, budgets, and schedules. Assist with project…
Added 2 mins ago
Senior Software Engineer/Developer
Na Ali'i Consulting & Sales, LLC.
United States
Nakupuna Companies is looking for a Senior Software Engineer/Developer to provide Naval Supply Systems Command (NAVSUP) Business Systems Center (BSC) contractor support services to support…
Added 3 mins ago
Intern: Manufacturing Engineer (Summer 2027)
Volvo Group
Hagerstown, MD
…manufacturing technologies, and contribute ideas that improve safety, quality, and process…
Added 4 mins ago
Senior Systems Engineer
Sierra Lobo, Inc.
Cleveland - 44135, OH
NASA Glenn Research Center, under the SpaceDOC-III contract, is seeking a Systems Engineer with 15+ years’ experience in spaceflight project engineering support in system architecture…
Added 4 mins ago
WD
Sr Software Engineer (Java/Full Stack)
Walt Disney Attractions Technology LLC
Orlando, FL
- $137,200 to $184,000 USD / year
The Sr. Software Engineer will report to the Manager of Software Engineering.
Added 5 mins ago
G
Water/Wastewater Engineer PM/PE
GPAC
Charlotte, NC
- $105,000 to $140,000 USD / year
Are you a Professional Engineer with experience in water and wastewater infrastructure looking for your next career opportunity? A well-established and growing engineering team is seeking a…
Added 5 mins ago
Engineer 4, Software Development & Engineering-5646
Comcast (CC) of Willow Grove
PA
DUTIES: Provide technical leadership in designing and developing new software and web applications; work with 802.11 Wi‑Fi standards and advanced features including client steering and…
Added 5 mins ago
Continuous Improvement Engineer
Analogic Jobs US
Vista, CA
The Continuous Improvement Engineer will be responsible for directly supporting the manufacturing team by developing processes that increase production efficiency and reduce manufacturing…
Added 7 mins ago
Software Engineer
American Agricultural
Fargo, ND
American Farm Bureau Insurance Services, Inc. (AFBIS, Inc.) is looking for a Software Engineer to work out of our Fargo, ND office. As a member of our development team, you will be…
Added 7 mins ago
Vice President – Full Java Stack Engineer
ewminds consulting Services
Pittsburgh, PA
Drive software quality through unit testing, TDD, automated testing, and CI/CD pipelines.
Added 7 mins ago
Sub Assembly Manufacturing Engineer
Wabtec
Fort Worth, TX
As a member of the Global Operations Equipment group, Manufacturing Engineer demonstrates leadership in communicating business goals, programs, and processes for an area or business…
Added 8 mins ago
Senior Software Engineer
Zelis
Remote, United States
…through mentoring and technical leadership. You'll own the quality and reliability of the services you build. You'll partner closely with the team's Principal Engineer, Product Managers,…
Added 10 mins ago
Digital Design Engineer
Pole/Zero LLC
West Chester, OH
As a Digital Design Engineer at Microwave Products Group – Pole/Zero Corporation in West Chester, OH, you will support the military community by being responsible for developing and…
Added 11 mins ago
Manufacturing Engineer
Alliant Power
Denver, CO
Support Quality department with evaluating trending products. Root cause analysis.
Added 12 mins ago
Senior Software Platform Engineer, MLOps
TetraScience
Cambridge, MA · San Mateo, CA
We are looking for a Senior Software Platform Engineer who works at the intersection of distributed systems and MLOps. You will build and run key parts of our AI and data infrastructure,…
Added 13 mins ago
IT Support Engineer (Desktop & Linux)
Riverlane
Boston, MA
We’ve got a great opportunity for a customer-facing IT Support Engineer, who enjoys rolling up their sleeves and making technology work for people.
Added 14 mins ago
MV
Senior Software/Platform Engineer - Grant-Funded (PT)
Mohawk Valley Community College
United States
- $120 USD / hour
The College is looking for exceptional colleagues to join the MVCC community. We are currently seeking a Senior Software/Platform Engineer within our National Cybersecurity Competition…
Added 14 mins ago
Staff Site Reliability Engineer
ACV Auctions
Buffalo, NY
We’re looking for a Staff Site Reliability Engineer to set the technical direction for reliability across ACV’s engineering organization. You’ll work alongside infrastructure, platform,…
Added 17 mins ago
SafePoint Operations Engineer
Loomis Armored US, LLC
Houston, TX
Job Overview: The SafePoint Operations Engineer is responsible for the technical readiness, quality, integration, and ongoing support of SafePoint hardware and software solutions. Reporting…
Added 17 mins ago
Member of Technical Staff (Storage)
Cockroach Labs
Remote, United States
We’re looking for a Staff Software Engineer to join our Storage Team to help shape and build CockroachDB’s storage systems. Storage is the foundation of CockroachDB, responsible for the…
Added 17 mins ago
G
Water/Wastewater Engineer PM/PE
GPAC
Durham, NC
- $105,000 to $140,000 USD / year
Are you a Professional Engineer with experience in water and wastewater infrastructure looking for your next career opportunity? A well-established and growing engineering team is seeking a…
Added 17 mins ago
Senior Instrumentation and Controls Engineer
X-Energy, LLC
Rockville, MD
Our Senior Instrumentation and Controls Engineer is responsible for supporting the design and development of instrumentation and controls (I&C) through all phases of the design lifecycle,…
Added 17 mins ago
Field Engineer
Terracon
Raleigh, NC
Support consistent quality standards on proposal and project delivery.
Added 18 mins ago
Full-Stack AI Engineer (Agentic Solutions) | USC/GC | W2 Only.
Xlysi
Remote, United States
Experience: 6+ years in software engineering, including 2+ year building LLM or agent solutions

Qualtrics

Senior Software Engineer - Unified Orchestration

Provo, UT, United States

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Job details

Posting language: English
Posted: Oct 17, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior Software Engineer - Unified Orchestration

Why We Have This Role

Qualtrics processes hundreds of millions of unstructured customer text data points, and our Unified Orchestration team - spanning ML Topics and XM Pipeline - builds the core backend infrastructure that classifies and routes these documents through our enrichment systems. In this role, you will help run, scale, and improve high-throughput, high-availability production systems, collaborating closely with science, product, and data platform teams. You will evaluate state-of-the-art model and pipeline advancements alongside science and product partners, then take ownership of transitioning those selected innovations safely into production.

How You'll Find Success

Taking end-to-end ownership of backend features, from initial scoping and architecture through to production release and ongoing operational support.
Leading projects by coordinating contributors across cross-functional partners like science, product, and data platform.
Rigorously inspecting and reviewing agentically generated code using independent checks to ensure system safety and production readiness.
Leveraging operational signals, logs, and metrics to identify errors, eliminate bottlenecks, and prevent dropped documents in distributed workflows.
Showing high learning agility to adapt to the team's tech stack (such as Go, TypeScript, Temporal, or Kubernetes) without requiring exact prior matches.
Applying sound operational judgment and decisive problem-solving when handling on-call rotations, customer escalations, and SEV events.

How You'll Grow

Step into project leadership and feature-lead responsibilities at the senior level.
Build hands-on expertise in conducting model, LLM, and pipeline experiments in production alongside applied science teams.
Deepen your mastery of high-throughput, high-availability distributed systems and modern orchestration patterns.
Drive less-defined, highly innovative initiatives - such as automated topic recommendations or combining rules-based and LLM-based classification models.

Things You'll Do

Optimize Classification & AI ROI: Evaluate topic classification models by comparing production performance, computational cost, quality, and customer experience, then deploy winning experiments.
Strengthen Pipeline Architecture: Design, build, and maintain high-throughput backend workflows that seamlessly segment and route documents to various enrichment services.
Enhance System Observability: Implement advanced telemetry and monitoring to catch system errors early, maintain high processing throughput, and eliminate dropped documents.
Expand Platform Capabilities: Partner with data platform and downstream enrichment teams to integrate new document processing capabilities into the core pipeline.
Maintain Operational Health: Participate in the team's on-call rotation (roughly one week every six weeks) to resolve customer escalations, mitigate SEVs, and ensure continuous high availability.

What We're Looking For On Your Resume

Demonstrated experience building, scaling, and operating high-throughput, high-availability backend services in distributed environments.
Proven track record of feature ownership or project leadership, including driving cross-functional coordination.
Practical operational experience with production monitoring, alerting, troubleshooting, scaling, and database technologies.
Experience with LLMs, model evaluation, or ML experimentation pipelines (hands-on tuning or evaluation is a plus, particularly for ML Topics).
Practical familiarity with tools like Go, TypeScript, Temporal, Kubernetes, or equivalent distributed systems tech stacks.

What You Should Know About This Team

Dual-Focus Scope: The team operates across ML Topics (topic detection & AI model enrichment) and XM Pipeline (high-volume document routing & orchestration).
Cross-Functional Synergy: We collaborate closely with product, science, and platform engineering teams to convert research into robust, scalable software.
Balanced Operational Culture: We maintain operational reliability through an organized on-call rotation (~1 week every 6 weeks) with clear escalation protocols.
Evolving Problem Space: We continuously explore new frontiers in AI, topic recommendations, and combined rule/LLM classification models.

Our Team's Favorite Perks and Benefits

Global Wellness Benefit: Annual reimbursement to support your personal health and physical/mental wellness goals.
Comprehensive Healthcare & Retirement: Premium medical, dental, vision, life insurance, and 401(k) matching packages.
Team & Office Perks: Regular team-building offsites, quarterly events, and fully stocked snacks, drinks, and catered lunches in office locations.

The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act (https://www.dol.gov/agencies/whd/posters/fmla) , Equal Opportunity Employment (https://www.eeoc.gov/poster) , Employee Polygraph Protection Act (https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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More about this job

Skills

Go
TypeScript
Kubernetes
Problem solving
Leadership
Customer experience
Troubleshooting
ML
Research

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