Jobs in the United States

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Added just now
Systems Engineering, Lead -- SETA
Semper Valens Solutions
Fort Belvoir, VA
Semper Valens Solutions is seeking a skilled and experienced Program Manager, Lead to provide subject matter proficiency for work described in the task.
Added just now
Program Manager, Lead -- SETA
Semper Valens Solutions
Fort Belvoir, VA
Semper Valens Solutions is seeking a skilled and experienced Program Manager, Lead to provide subject matter proficiency for work described in the task.
Added 1 min ago
Senior Project/Task Order Manager
Brown and Caldwell
Walnut Creek, CA
The Project Management role involves planning, executing, and overseeing projects so that they are completed on time, within budget, while meeting quality standards and health and safety…
Added 1 min ago
Program Manager
JGA Space & Defense - JGMS LLC
Huntersville, NC
JGA Space & Defense is seeking a motivated, organized, and results-driven Program Manager to support and lead customer programs within our precision aerospace and defense manufacturing…
Added 1 min ago
BC
Business Analyst
Boulder County
Boulder, CO
- $7,134 to $10,272 USD / month
…minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the…
Added 2 mins ago
TC
Services Task/ Strategy Support/ Cybersecurity Task Lead
Technica Corporation
Linthicum Heights, MD
- $150,000 to $175,000 USD / year
…initiatives by developing robust strategies, overseeing detailed project planning, and ensuring the smooth operation of the directorate. The ideal candidate will be a strategic thinker with…
Added 2 mins ago
TC
Program Manager
Technica Corporation
Linthicum Heights, MD
- $150,000 to $175,000 USD / year
Technica is seeking a Program Manager for the Department of Defense Cyber Crime Center (DC3). The PM shall provide overall management and oversight of all activities performed by Contractor…
Added 3 mins ago
Hybrid New England - Senior Project Manager (5287)
SMX
Boston, MA · Hollywood, MD
SMX is hiring a Senior Technical Project Manager to own delivery across multiple concurrent state and local government technical programs. SMX advances state and local missions through…
Added 3 mins ago
Business Intelligence Analyst
JDI
Macon, GA
…approach to problem-solving, and provide coaching and mentoring to project team members in the effective use of data. Additionally, you will play a key role in promoting, maintaining, and…
Added 3 mins ago
Principal Technical Program Manager
MSI - (Marvell Semiconductor Inc.) US
Santa Clara, CA
As a Principal Technical Program Manager, you will lead complex development programs from early definition through validation and production readiness. You will connect engineering…
Added 4 mins ago
Consulting Services Account Specialist 4
Red Hat, LLC
Remote, United States
The Red Hat FSI Services team is looking for a Consulting Services Manager to join us in the United States. In this role, you will develop, cultivate, and manage relationships within key…
Added 4 mins ago
Senior Director - Payments Strategy
Veeva
Remote, United States
Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management
Added 4 mins ago
Senior Director - Payments Strategy
Veeva
Remote, United States
Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management
Added 4 mins ago
Senior Director - Payments Strategy
Veeva
Remote, United States
Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management
Added 4 mins ago
Senior Director - Disclosures Strategy
Veeva
Remote, United States
Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management
Added 4 mins ago
Senior Director - Disclosures Strategy
Veeva
Remote, United States
Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management
Added 4 mins ago
Senior Director - Disclosures Strategy
Veeva
Remote, United States
Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management
Added 4 mins ago
Director - Clinical Operations Strategy - SMB West
Veeva
Remote, United States
Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management across a broad product portfolio
Added 4 mins ago
Director - Clinical Operations Strategy - SMB West
Veeva
Remote, United States
Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management across a broad product portfolio
Added 4 mins ago
Business Analytics Consultant - Power BI
PNC
Pittsburgh, PA · Charlotte, NC · Raleigh, NC · Brecksville, OH · Houston, TX
Leverages complex analytical tools to provide business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units to create…
Added 4 mins ago
Business Analytics Manager
PNC
Pittsburgh, PA · New York, NY · Strongsville, OH
Additional experience with ETL tools, data management querying tools and languages, and technical project management is strongly preferred.
Added 4 mins ago
Portfolio Analytics & Strategy Specialist
PNC
Pittsburgh, PA · Charlotte, NC · Raleigh, NC · Brecksville, OH · Houston, TX
· Clearly communicate analyses, findings, issues, and recommendations to both technical and non-technical audiences.
Added 4 mins ago
Outside Sales Manager - ( Electrical / Commercial Construction )
Wesco
Suwanee, GA
As a Manager - Outside Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within specific line(s) of business or channels. You will…
Added 5 mins ago
Manager Contracts II - Projects
Freeport McMoRan
Phoenix, AZ
…deliverables, and areas of risk and make recommendations to Project Managers while monitoring and supporting remedial actions. You engage Project Managers and Project Procurement Managers…
Added 5 mins ago
Manager, Clinical Affairs Specimen Operations
Abbott Laboratories
Madison, WI · La Jolla, CA
The Manager, CASO will focus on leading and managing cross functional support teams and key stakeholders to support the logistical stand up of all clinical studies and ensure that supply…

Qualtrics

Senior IT Program Manager

Seattle, WA, United States

$145,500 - $176,500 USD

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Job details

Pay: $145,500 - $176,500 USD
Experience: 5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior IT Program Manager

Why We Have This Role

We are looking for an experienced Senior IT Program Manager to play a critical role in driving the successful delivery of programs that align business priorities with technology strategy. This role ensures we deliver value to the business while managing dependencies, risks, and communications across teams. You’ll be instrumental in creating structure and accountability in our IT delivery process.

How You’ll Find Success

Program Execution: Lead large-scale, cross-functional programs and keep delivery aligned to business outcomes.
Stakeholder Partnership: Proactively build trust quickly with stakeholders across IT, business, and external vendors.
Change Navigation - Anticipate blockers and manage ambiguity with composure and clarity.
Clear Communication - Translate technical and delivery details into compelling updates tailored to your audience. Keep everyone - from engineers to executives - informed with crisp, clear updates.
Delivery Accountability - Define success metrics up front, track them throughout the program, and report on outcomes.

How You’ll Grow

Enterprise Exposure - Gain exposure to enterprise-level program governance and cross-org planning process.
Cross-Functional Collaboration - Build partnerships with IT strategy, enterprise architecture, and executive sponsors.
Delivery Frameworks - Contribute to maturing our program management practices through playbooks, frameworks and mentoring.
Expand your impact by shaping repeatable delivery models for future transformation initiatives.

Things You’ll Do

End-to-End Program Management - Lead complex IT programs, from initiation through execution, risk management, and delivery.
Requirement Analysis: Evaluate business processes, anticipate requirements, and uncover areas for improvement.
Lead customer service transformation programs, from process redesign and platform implementation through adoption and measurable improvement in customer outcomes.
Collaborate with stakeholders to define scope, success metrics, and delivery milestones.
Manage multiple project teams across business units, IT, and vendors, ensuring aligned timelines and outcomes.
Partner with ServiceNow platform owners, architects, and implementation partners to plan releases, manage configuration and integration dependencies, and prioritize the roadmap.
Track program health using appropriate tools and metrics, ensuring issues are surfaced and addressed.
Conduct steering meetings, retrospectives, and decision forums with executive and operational stakeholders.

What We’re Looking For On Your Resume

5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Proven success delivering programs with cross-functional teams, external vendors, and multiple stakeholders.
Experience leading customer service or support transformation initiatives (e.g., support operations redesign, case management modernization, self-service/knowledge enablement, or service-level improvements).
Hands-on experience delivering programs on the ServiceNow platform (e.g., CSM, ITSM, or related modules).
Strong command of program/project management tools and methodologies (Agile, Waterfall, Jira, Smartsheet, etc.)
Experience managing risk, scope, and dependencies across teams with competing priorities.
Exceptional communication and stakeholder engagement skills, including executive level reporting.
Ability to lead without authority, influence outcomes, and foster collaboration across organizational boundaries.
Bachelors’ degree in Business, Technology or related field.
Project Management Professional or PRINCE certification

What You Should Know About This Team

Supportive environment with opportunities to work both autonomously and collaboratively
Fun, inviting, and inclusive team made up of passionate, kind, and smart people who exemplify what it means to be Customer Obsessed
Continuous Improvement guides our path forward

Our Team’s Favorite Perks and Benefits

Competitive salary, performance bonuses, generous 401(k) Match
Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Unlimited Sick Days
Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Washington State Base Annual Pay Transparency Range

$145,500 - $176,500 USD

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More about this job

Skills

Communication skills
Program management
Risk management
Business processes
Customer service
Negotiate with stakeholders
ServiceNow
Reporting
Case management
CSM
IT service management
Project management
Agile
Jira
Smartsheet
Stakeholder management
Collaboration
PMP
PRINCE
Process improvement

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