Jobs in the United States

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Added 1 min ago
BB
Specialist II-IC Development
BMO Bank N.A.
Tempe, AZ
- $150,000 USD / year
BMO Bank N.A. seeks a Specialist II-IC Development to drive the overall software development lifecycle including working across functional teams to transform requirements into features.…
Added 1 min ago
BB
Specialist II-IC Development
BMO Bank N.A.
Tempe, AZ
- $150,000 USD / year
BMO Bank N.A. seeks a Specialist II-IC Development to drive the overall software development lifecycle including working across functional teams to transform requirements into features.…
Added 2 mins ago
Sr. Category Sourcing Manager, Networking Cables
Amazon Data Services, Inc.
Seattle, WA
The Networking team is looking for a results-oriented technical sourcing manager for Networking Cables (AOC). This individual will own development and execution of sourcing strategies that…
Added 2 mins ago
Software Dev Manager, SBS Core Engineering
Amazon.com Services LLC
New York, NY
Amazon's Specialized Businesses Security (SBS) organization is seeking a Software Development Manager to lead Core Engineering, the software engineering team that designs and builds…
Added 3 mins ago
Test Engineer III
Voyager Technologies, Inc.
San Diego, CA
…of cutting-edge components for space applications including Software Defined Radios, Single Board Computers and Optical Equipment such as Space Rated Cameras, Star Trackers and Laser…
Added 3 mins ago
Senior Test Engineer
Voyager Technologies, Inc.
San Diego, CA
…of cutting-edge components for space applications including Software Defined Radios, Single Board Computers and Optical Equipment such as Space Rated Cameras, Star Trackers and Laser…
Added 4 mins ago
Manager, Business Solutions Analysis
Hyundai Motor Company
Fountain Valley, CA
Manager, Business Solutions Analysis is responsible for working and directly engaging with IT Affiliate, Hyundai Autoever America and other 3rd Party vendors to develop and maintain the…
Added 4 mins ago
Project Manager II – Technical
BAE Systems
Broomfield, CO
Job Description BAE Systems Aerospace & Mission Systems (AMS) Military Space Strategic Business Unit is looking for a Technical Project Manager II to lead operations activities for…
Added 5 mins ago
C
Cloud Engineer II (Full Time) - United States
Cisco
Milpitas, CA
- Full-time
…platforms like the Cisco Identity Services Engine and Meraki Access Manager to simplify security compliance for global organizations. We are a critical engine within our $3B+ Security…
Added 6 mins ago
Chief Engineer- Production
V2X
Indianapolis, IN
Collaborate with the Program Manager to ensure technical cost, schedule, and performance objectives are achieved.
Added 6 mins ago
Oracle Cloud ERP Project Manager
Argano
Remote, United States
Technical Project Management Skills: Comprehensive understanding of software development processes and relevant technologies. Ability to drive technical scoping decisions in conjunction…
Added 7 mins ago
FY27 Intern - Display IP FPGA Emulation Intern - Canada (4 months)
ON, CA
…continuous learning. Our programs provide real-world experience, technical skills, and professional development opportunities, empowering you to make a meaningful impact and achieve your…
Added 7 mins ago
Shipping Associate - Triple S Flotech
Floworks International LLC
Jacksonville, FL
Use Microsoft Office, Excel, and additional software to track and communicate internally, to suppliers, and to vendors
Added 8 mins ago
Associate Project Manager - Construction Materials & Special Inspection
STRATA, Inc.
Pocatello, ID
We’re looking for an Associate Project Manager to join our Pocatello, Idaho team and help grow our CMT and Special Inspection program in Eastern Idaho. In this role, you’ll play a key part…
Added 9 mins ago
A
Principal Business Development Manager
Aerospace
San Diego, CA
- $210,000 to $236,000 USD / year
The Principal Business Development Manager will drive business growth within the EW and/or Radar markets. They possess specialized technical knowledge and experience in their area of…
Added 9 mins ago
RU
Factory Manager
Randstad USA
Garland, TX
- $120,000 to $150,000 USD / year
…high-end engineered surfaces is hiring an on-site Industrial Software & Automation Engineer. In this role, you will take technical ownership of plant software, automated controls…
Added 9 mins ago
Senior Project Manager
Prime Electric
Milwaukie, OR
As a Senior Project Manager, you will play a pivotal role in leading and overseeing the successful execution of increasingly complex small to medium-scale construction projects. Operating…
Added 10 mins ago
Renewal Specialist, Smal Law
West Publishing Corporation
Eagan, MN · Frisco, TX · Ann Arbor, MI
Demonstrates superior CRM knowledge and technical skills, with a use of AI
Added 11 mins ago
Application Developer 1/2/3 (PCN 060366M)
State of Alaska
Anchorage, AK
…the department. This position will join a team of dedicated technical and professional-level staff that produce high-quality work, allowing the department to function efficiently. We…
Added 11 mins ago
SO
Accounting Technician 1 Juneau (PCN 060098)
State of Alaska
Juneau, AK
- $25.36 USD / hour
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Added 12 mins ago
AC
IT Support Analyst (Denver, Colorado)
Armstrong Collective Brand
Denver, CO
- $65,000 to $75,000 USD / year
The IT Support Analyst reports to the Senior Manager, IT Service Delivery and supports the implementation, operation, and continuous improvement of technology across Canyon Spirit Onboard,…
Added 13 mins ago
Environmental Engineer 6
CDM Smith
Bellevue, WA
…the opportunity to learn every day from our highly-skilled technical staff and project managers, participate in our mentoring program, and advance your professional development through our…
Added 13 mins ago
Data Management Discipline Leader
CDM Smith
United States
…from a project-by-project support function to a well-governed technical discipline that improves efficiency, reduces data risk, supports defensible decision-making, and strengthens CDM…
Added 16 mins ago
V
Quality Inspector/CMM Programmer
VetPowered
San Diego, CA
- $40 to $48 USD / hour
Experience with Zeiss CMM equipment and Calypso software strongly preferred; candidates with programming experience on other CMM platforms such as PC-DMIS, MCOSMOS, or CMM-Manager will be…
Added 16 mins ago
Information Technology Manager (Air Force Flying Operations) - Barksdale AFB, LA
Delmar Aerospace Corporation
Bossier City, LA
This position manages the Wing and Operations Group Electronic Flying Bag IT program: the mobile devices, stand-alone computers, mobile device management software and electronic flight…

Qualtrics

Senior IT Program Manager

Seattle, WA, United States

$145,500 - $176,500 USD

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Job details

Pay: $145,500 - $176,500 USD
Experience: 5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior IT Program Manager

Why We Have This Role

We are looking for an experienced Senior IT Program Manager to play a critical role in driving the successful delivery of programs that align business priorities with technology strategy. This role ensures we deliver value to the business while managing dependencies, risks, and communications across teams. You’ll be instrumental in creating structure and accountability in our IT delivery process.

How You’ll Find Success

Program Execution: Lead large-scale, cross-functional programs and keep delivery aligned to business outcomes.
Stakeholder Partnership: Proactively build trust quickly with stakeholders across IT, business, and external vendors.
Change Navigation - Anticipate blockers and manage ambiguity with composure and clarity.
Clear Communication - Translate technical and delivery details into compelling updates tailored to your audience. Keep everyone - from engineers to executives - informed with crisp, clear updates.
Delivery Accountability - Define success metrics up front, track them throughout the program, and report on outcomes.

How You’ll Grow

Enterprise Exposure - Gain exposure to enterprise-level program governance and cross-org planning process.
Cross-Functional Collaboration - Build partnerships with IT strategy, enterprise architecture, and executive sponsors.
Delivery Frameworks - Contribute to maturing our program management practices through playbooks, frameworks and mentoring.
Expand your impact by shaping repeatable delivery models for future transformation initiatives.

Things You’ll Do

End-to-End Program Management - Lead complex IT programs, from initiation through execution, risk management, and delivery.
Requirement Analysis: Evaluate business processes, anticipate requirements, and uncover areas for improvement.
Lead customer service transformation programs, from process redesign and platform implementation through adoption and measurable improvement in customer outcomes.
Collaborate with stakeholders to define scope, success metrics, and delivery milestones.
Manage multiple project teams across business units, IT, and vendors, ensuring aligned timelines and outcomes.
Partner with ServiceNow platform owners, architects, and implementation partners to plan releases, manage configuration and integration dependencies, and prioritize the roadmap.
Track program health using appropriate tools and metrics, ensuring issues are surfaced and addressed.
Conduct steering meetings, retrospectives, and decision forums with executive and operational stakeholders.

What We’re Looking For On Your Resume

5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Proven success delivering programs with cross-functional teams, external vendors, and multiple stakeholders.
Experience leading customer service or support transformation initiatives (e.g., support operations redesign, case management modernization, self-service/knowledge enablement, or service-level improvements).
Hands-on experience delivering programs on the ServiceNow platform (e.g., CSM, ITSM, or related modules).
Strong command of program/project management tools and methodologies (Agile, Waterfall, Jira, Smartsheet, etc.)
Experience managing risk, scope, and dependencies across teams with competing priorities.
Exceptional communication and stakeholder engagement skills, including executive level reporting.
Ability to lead without authority, influence outcomes, and foster collaboration across organizational boundaries.
Bachelors’ degree in Business, Technology or related field.
Project Management Professional or PRINCE certification

What You Should Know About This Team

Supportive environment with opportunities to work both autonomously and collaboratively
Fun, inviting, and inclusive team made up of passionate, kind, and smart people who exemplify what it means to be Customer Obsessed
Continuous Improvement guides our path forward

Our Team’s Favorite Perks and Benefits

Competitive salary, performance bonuses, generous 401(k) Match
Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Unlimited Sick Days
Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Washington State Base Annual Pay Transparency Range

$145,500 - $176,500 USD

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More about this job

Skills

Communication skills
Program management
Risk management
Business processes
Customer service
Negotiate with stakeholders
ServiceNow
Reporting
Case management
CSM
IT service management
Project management
Agile
Jira
Smartsheet
Stakeholder management
Collaboration
PMP
PRINCE
Process improvement

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