Jobs in the United States

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Added 7 mins ago
Senior Manager-Marketing - Twin Cities Orthopedics
Twin Cities Orthopedics
Bloomington, MN
…collaboration with internal team members and external partners. The Senior Marketing Manager will be responsible for managing team members and agency/external partners, as well as the…
Added 10 mins ago
RE
Senior Manager, Business Transformation & Integration
Rosendin Electric, Inc
United States
- $193,600 to $254,100 USD / year
Rosendin is seeking a Senior Manager, Business Transformation & Integration to drive enterprise-wide operational excellence, business transformation, and post-acquisition integration…
Added 12 mins ago
RU
Senior Specialist, Aseptic Control
Resilience US, LLC
West Chester, OH
- $75,000 to $116,250 USD / year
The Senior Analyst, QC Micro – Aseptic serves as the technical authority for the site environmental monitoring and aseptic control program, independently owning EM program integrity,…
Added 15 mins ago
Technical Program Manager - Public Sector
Qualtrics
Washington, DC
The Technical Program Manager plays a pivotal part in Qualtrics' success by leading the design, delivery and ongoing success of customer’s experience programs, focused on driving measurable…
Added 21 mins ago
CMMS Analyst
Cushman & Wakefield U.S., Inc.
Remote, United States
Collaborate with the C&W TDS Delivery Manager and account team during configuration and setup.
Added 25 mins ago
Senior Manager, TD Premier - Performance Insights and Strategic Planning
TD Bank, N.A.
Charlotte, NC · NY · Boston, MA · Coral Gables, FL · Mount Laurel, NJ · Portland, ME
The Senior Manager, Analytics & Insights manages a team of Business Insights & Analytics specialists and works closely with various internal stakeholders/partners to understand business…
Added 34 mins ago
SC
Human Resource Office/Training Manager
Sam's Club
FORT WORTH, TX
- $65,500 to $98,000 USD / year
Reporting to the Senior Human Resources Manager, you'll lead daily HR office operations and partner with Operations leadership to meet the facility's people and business needs. Through a…
Added 35 mins ago
Senior Manager-Marketing - Twin Cities Orthopedics
i-Health/Revo
Bloomington, MN
…collaboration with internal team members and external partners. The Senior Marketing Manager will be responsible for managing team members and agency/external partners, as well as the…
Added 39 mins ago
Senior Project Manager
Zscaler
Remote, United States
We are looking for a Senior Project Manager, Professional Services Public Sector to join our team. This is a US Based Remote (US Citizen required) role reporting to the Senior Manager,…
Added 44 mins ago
Program Manager
INL Professional
Idaho Falls, ID
Idaho National Laboratory is hiring a Senior Program Manager to work in our Business Management team for the PMO Manager – R&D & Operations Projects. Our team works a 9x80 schedule located…
Added 49 mins ago
A
Senior Manager, Smart Buildings & Connected Environments - Remote (US)
AECOM
Remote, United States
- $150,000 to $185,000 USD / year
AECOM is seeking a Senior Manager, Smart Buildings & Connected Environments to lead the development and delivery of technology-enabled building and workplace solutions across strategic…
Added 49 mins ago
A
Senior Manager, Smart Buildings & Connected Environments - Remote (US)
AECOM
Remote, United States
- $150,000 to $185,000 USD / year
AECOM is seeking a Senior Manager, Smart Buildings & Connected Environments to lead the development and delivery of technology-enabled building and workplace solutions across strategic…
Added 49 mins ago
A
Senior Manager, Smart Buildings & Connected Environments - Remote (US)
AECOM
Remote, United States
- $150,000 to $185,000 USD / year
AECOM is seeking a Senior Manager, Smart Buildings & Connected Environments to lead the development and delivery of technology-enabled building and workplace solutions across strategic…
Added 49 mins ago
A
Senior Manager, Smart Buildings & Connected Environments - Remote (US)
AECOM
Remote, United States
- $150,000 to $185,000 USD / year
AECOM is seeking a Senior Manager, Smart Buildings & Connected Environments to lead the development and delivery of technology-enabled building and workplace solutions across strategic…
Added 49 mins ago
A
Senior Manager, Smart Buildings & Connected Environments - Remote (US)
AECOM
Remote, United States
- $150,000 to $185,000 USD / year
AECOM is seeking a Senior Manager, Smart Buildings & Connected Environments to lead the development and delivery of technology-enabled building and workplace solutions across strategic…
Added 58 mins ago
CI
Operations Manager, Recovery & Reentry
Cook Inlet Tribal Council Inc.
Chugiak, AK
- $98,300 to $122,100 USD / year
The Operations Manager/Sr Operations Manager is responsible for overseeing the effective day-to-day operations of assigned behavioral health and/or substance use treatment programs within…
Added 59 mins ago
Senior Manager, Maintenance
Bridgestone Americas Tire Operations, LLC
United States
The Senior Maintenance Manager position is a key plant leadership role focusing on designing, planning and implementing maintenance programs to optimize the availability and productivity of…
Added 59 mins ago
Director, Head of AML Investigations
Scotiabank
Dallas, TX
Stress testing: Establish and oversee a comprehensive LATAM CCR stress-testing program, including appropriate coverage of material counterparties, products, concentrations and…
Added 1 hour ago
Senior Manager, Software Engineering KC-46 Tanker Video Graphics System (Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 1 hour ago
Sr. Manager, Bus. Development & Campaign Support (Onsite)
RTX
United States
We have a rare opportunity for a Senior Manager, Business Development and Campaign Support role at our East Hartford, CT Campus.
Added 1 hour ago
Senior Business Systems Analyst
Department of Transportation
United States
Information Systems Specialist 7 – Senior Business Systems Analyst
Added 1 hour ago
Director of Sales, Americas (East Region)
Danaher
Boston, MA
Abcam, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our…
Added 1 hour ago
DT Project Manager (Hybrid)
RTX
United States
The Digital Technology (DT) Program Management Office (PMO) is currently searching for an experienced Project Management professional who can work independently in a matrixed environment.…
Added 1 hour ago
Supply Chain Product Line Leader
RTX
United States
Raytheon is seeking an experienced supply chain professional with a strong background in Supply Chain Management, Program Management, and people leadership to serve as a Supply Chain…
Added 1 hour ago
Senior Manager Electro-Optical Integration and Test Section Lead
RTX
United States
…Head). Responsibilities will be split between supporting EO program(s) as an engineer (~85%) and providing functional support to the section “EO Integration and Test Section”…

Qualtrics

Senior IT Program Manager

Seattle, WA, United States

$145,500 - $176,500 USD

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Job details

Pay: $145,500 - $176,500 USD
Experience: 5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior IT Program Manager

Why We Have This Role

We are looking for an experienced Senior IT Program Manager to play a critical role in driving the successful delivery of programs that align business priorities with technology strategy. This role ensures we deliver value to the business while managing dependencies, risks, and communications across teams. You’ll be instrumental in creating structure and accountability in our IT delivery process.

How You’ll Find Success

Program Execution: Lead large-scale, cross-functional programs and keep delivery aligned to business outcomes.
Stakeholder Partnership: Proactively build trust quickly with stakeholders across IT, business, and external vendors.
Change Navigation - Anticipate blockers and manage ambiguity with composure and clarity.
Clear Communication - Translate technical and delivery details into compelling updates tailored to your audience. Keep everyone - from engineers to executives - informed with crisp, clear updates.
Delivery Accountability - Define success metrics up front, track them throughout the program, and report on outcomes.

How You’ll Grow

Enterprise Exposure - Gain exposure to enterprise-level program governance and cross-org planning process.
Cross-Functional Collaboration - Build partnerships with IT strategy, enterprise architecture, and executive sponsors.
Delivery Frameworks - Contribute to maturing our program management practices through playbooks, frameworks and mentoring.
Expand your impact by shaping repeatable delivery models for future transformation initiatives.

Things You’ll Do

End-to-End Program Management - Lead complex IT programs, from initiation through execution, risk management, and delivery.
Requirement Analysis: Evaluate business processes, anticipate requirements, and uncover areas for improvement.
Lead customer service transformation programs, from process redesign and platform implementation through adoption and measurable improvement in customer outcomes.
Collaborate with stakeholders to define scope, success metrics, and delivery milestones.
Manage multiple project teams across business units, IT, and vendors, ensuring aligned timelines and outcomes.
Partner with ServiceNow platform owners, architects, and implementation partners to plan releases, manage configuration and integration dependencies, and prioritize the roadmap.
Track program health using appropriate tools and metrics, ensuring issues are surfaced and addressed.
Conduct steering meetings, retrospectives, and decision forums with executive and operational stakeholders.

What We’re Looking For On Your Resume

5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Proven success delivering programs with cross-functional teams, external vendors, and multiple stakeholders.
Experience leading customer service or support transformation initiatives (e.g., support operations redesign, case management modernization, self-service/knowledge enablement, or service-level improvements).
Hands-on experience delivering programs on the ServiceNow platform (e.g., CSM, ITSM, or related modules).
Strong command of program/project management tools and methodologies (Agile, Waterfall, Jira, Smartsheet, etc.)
Experience managing risk, scope, and dependencies across teams with competing priorities.
Exceptional communication and stakeholder engagement skills, including executive level reporting.
Ability to lead without authority, influence outcomes, and foster collaboration across organizational boundaries.
Bachelors’ degree in Business, Technology or related field.
Project Management Professional or PRINCE certification

What You Should Know About This Team

Supportive environment with opportunities to work both autonomously and collaboratively
Fun, inviting, and inclusive team made up of passionate, kind, and smart people who exemplify what it means to be Customer Obsessed
Continuous Improvement guides our path forward

Our Team’s Favorite Perks and Benefits

Competitive salary, performance bonuses, generous 401(k) Match
Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Unlimited Sick Days
Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Washington State Base Annual Pay Transparency Range

$145,500 - $176,500 USD

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More about this job

Skills

Communication skills
Program management
Risk management
Business processes
Customer service
Negotiate with stakeholders
ServiceNow
Reporting
Case management
CSM
IT service management
Project management
Agile
Jira
Smartsheet
Stakeholder management
Collaboration
PMP
PRINCE
Process improvement

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