Jobs in the United States

25+ jobs

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Added 1 min ago
SR
Territory Sales Manager
Strategic Retail Partners
Houston, TX
- $70,000 to $100,000 USD / year
If so, join Strategic Retail Partners as a Territory Sales Manager!
Added 1 min ago
CF
Citizens Banker
Citizens Financial Group, Inc.
Chesterland, OH
- $25 to $31.25 USD / hour
…corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and…
Added 1 min ago
Production Engineering Manager
The Boeing Company
Hazelwood, MO
…activities to meet cost, schedule and performance goals. The manager in this role will guide the day-to-day activities of engineers responsible for production support. The position will…
Added 1 min ago
PI
Sr Product Manager FDIC Reg & Compliance focus
PayPal, Inc.
San Jose, CA
- $143,500 to $212,850 USD / year
…a focus on funds movement, settlement processes, 3rd party partner Bank integrations. This job is an individual…
Added 1 min ago
Summer 2027 Buyer Intern- Advanced Materials Sourcing- Bachelor's (Austin, TX)
Applied Materials
Austin, TX · Austin
We are seeking a Sourcing intern to analyze demand forecasts and supplier capacity, identify potential gaps, and partner with the Supplier Account Manager to develop and support gap-closure…
Added 1 min ago
Product Marketing Manager (Threat Intel)
SpyCloud
Remote, United States
…security team does on Monday morning. As our Product Marketing Manager for the solution area, that explanation is yours to build: why companies should care about SpyCloud, and how we are…
Added 2 mins ago
Mission Operations Engineer, USMC (Active Clearance)
Anduril Industries
Washington, DC · Costa Mesa, CA
Added 2 mins ago
Mission Operations Engineer, USMC (Active Clearance)
Anduril Industries
Costa Mesa, CA · Washington, DC
Added 2 mins ago
Staff Facilities Engineer - Data Center
Regeneron Pharmaceuticals, Inc (USA)
United States
Partner with Quality Assurance, Validation, and System Owners to assess GMP impacts and support compliant project execution.
Added 2 mins ago
Process Development Engineer I, Biobank Analytics Automation
Regeneron Pharmaceuticals, Inc (USA)
United States
Partner with sample management teams to keep automated biobanking technologies running and resolve technical issues quickly
Added 2 mins ago
Director Family & Community Health Services
PHMC
Philadelphia, PA
The Director for Family and Community Health Services will oversee community-based programs that occur in and throughout Pennsylvania, including venues such as social service agencies,…
Added 2 mins ago
JH
IT Service and Operations Manager
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
We are seeking an experienced Classified IT Service Delivery & Operations Manager to lead and coordinate the delivery, performance, and continual improvement of classified IT services…
Added 2 mins ago
Diplomatic & Leisure Travel Sales Manager
Ogden CAP
Washington, DC
The Jefferson, Washington, DC is seeking a Leisure & Diplomatic Sales Manager to grow our luxury leisure and diplomatic business. This position is ideal for a proactive sales professional…
Added 3 mins ago
HR Generalist
HACO Culinary
Manteno, IL
Partner with employees and management to communicate various human resources policies and work closely with Corporate HR Manager to identify potential “open door” issues and opportunities…
Added 3 mins ago
AH
Corporate Director of Sales
Ascent Hospitality Management Co
Buford, GA
- $85,000 to $100,000 USD / year
This is not a traditional hotel Sales Manager position.
Added 3 mins ago
AH
Regional Director of Operations
Ascent Hospitality Management Co
Buford, GA
- $120,000 to $150,000 USD / year
The ideal candidate is a hands-on leader, strategic thinker, exceptional coach, and trusted business partner who can build strong relationships while creating a culture of accountability…
Added 3 mins ago
Strategic Account Executive
The Elevance Health Companies, Inc.
United States
Acts as a consultative collaborative partner with brokers, consultants, and key decision makers.
Added 4 mins ago
Public Relations Manager
CACI
Reston, VA · Reston
Collaborate with CACI’s external public relations partner to execute outreach campaigns, media engagement programs, and thought leadership initiatives.
Added 4 mins ago
Program Manager
CACI
Chantilly, VA · Austin, TX · Chantilly · Austin
CACI is looking to add a Program Manager to support the Program Management Office (PMO) in the planning, coordination, execution, and reporting of customer programs and internal business…
Added 4 mins ago
Learning & Development Program Manager, AWS Controls Engineering
Amazon Data Services, Inc.
Herndon, VA
…skills, strong program management discipline, and the ability to partner across engineering, operations, and leadership stakeholders throughout…
Added 4 mins ago
Maintenance Manager
Amazon.com Services LLC
Shreveport, LA
As a Maintenance Manager, you will transform workplace environments by leading maintenance operations across your site and developing the next generation of maintenance leaders. In this…
Added 4 mins ago
Sr. Manager, Digital Marketing Communications (HRO)
ADP
Alpharetta, GA
ADP is seeking a Senior Manager, Digital Marketing Communications to lead digital communications strategy, campaign execution, and team delivery for our Human Resources Outsourcing (HRO)…
Added 5 mins ago
Intensive Overflow Care Manager (Murfreesboro, TN)
MHC Mental Health Cooperative, Inc.
MHC Murfreesboro, TN
Coordinate with outside inpatient services to detoxify clients and establish linkage to outpatient treatment, self-help programs, outpatient services, and residential facilities.
Added 5 mins ago
Event Partner & Production Manager
FCCS
Greenwood Village, CO
FCCS is seeking an Event Partner & Production Manager who thrives in a fast-paced environment and enjoys bringing exceptional event experiences to life. In this role, you will lead speaker,…
Added 5 mins ago
UG
Registered Nurse - Hospice
UnitedHealth Group
Cordova, TN
- $75,000 to $91,520 USD / year
Explore opportunities with Baptist Trinity Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family…

Qualtrics

Senior IT Program Manager

Seattle, WA, United States

$145,500 - $176,500 USD

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Job details

Pay: $145,500 - $176,500 USD
Experience: 5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior IT Program Manager

Why We Have This Role

We are looking for an experienced Senior IT Program Manager to play a critical role in driving the successful delivery of programs that align business priorities with technology strategy. This role ensures we deliver value to the business while managing dependencies, risks, and communications across teams. You’ll be instrumental in creating structure and accountability in our IT delivery process.

How You’ll Find Success

Program Execution: Lead large-scale, cross-functional programs and keep delivery aligned to business outcomes.
Stakeholder Partnership: Proactively build trust quickly with stakeholders across IT, business, and external vendors.
Change Navigation - Anticipate blockers and manage ambiguity with composure and clarity.
Clear Communication - Translate technical and delivery details into compelling updates tailored to your audience. Keep everyone - from engineers to executives - informed with crisp, clear updates.
Delivery Accountability - Define success metrics up front, track them throughout the program, and report on outcomes.

How You’ll Grow

Enterprise Exposure - Gain exposure to enterprise-level program governance and cross-org planning process.
Cross-Functional Collaboration - Build partnerships with IT strategy, enterprise architecture, and executive sponsors.
Delivery Frameworks - Contribute to maturing our program management practices through playbooks, frameworks and mentoring.
Expand your impact by shaping repeatable delivery models for future transformation initiatives.

Things You’ll Do

End-to-End Program Management - Lead complex IT programs, from initiation through execution, risk management, and delivery.
Requirement Analysis: Evaluate business processes, anticipate requirements, and uncover areas for improvement.
Lead customer service transformation programs, from process redesign and platform implementation through adoption and measurable improvement in customer outcomes.
Collaborate with stakeholders to define scope, success metrics, and delivery milestones.
Manage multiple project teams across business units, IT, and vendors, ensuring aligned timelines and outcomes.
Partner with ServiceNow platform owners, architects, and implementation partners to plan releases, manage configuration and integration dependencies, and prioritize the roadmap.
Track program health using appropriate tools and metrics, ensuring issues are surfaced and addressed.
Conduct steering meetings, retrospectives, and decision forums with executive and operational stakeholders.

What We’re Looking For On Your Resume

5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Proven success delivering programs with cross-functional teams, external vendors, and multiple stakeholders.
Experience leading customer service or support transformation initiatives (e.g., support operations redesign, case management modernization, self-service/knowledge enablement, or service-level improvements).
Hands-on experience delivering programs on the ServiceNow platform (e.g., CSM, ITSM, or related modules).
Strong command of program/project management tools and methodologies (Agile, Waterfall, Jira, Smartsheet, etc.)
Experience managing risk, scope, and dependencies across teams with competing priorities.
Exceptional communication and stakeholder engagement skills, including executive level reporting.
Ability to lead without authority, influence outcomes, and foster collaboration across organizational boundaries.
Bachelors’ degree in Business, Technology or related field.
Project Management Professional or PRINCE certification

What You Should Know About This Team

Supportive environment with opportunities to work both autonomously and collaboratively
Fun, inviting, and inclusive team made up of passionate, kind, and smart people who exemplify what it means to be Customer Obsessed
Continuous Improvement guides our path forward

Our Team’s Favorite Perks and Benefits

Competitive salary, performance bonuses, generous 401(k) Match
Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Unlimited Sick Days
Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Washington State Base Annual Pay Transparency Range

$145,500 - $176,500 USD

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More about this job

Skills

Communication skills
Program management
Risk management
Business processes
Customer service
Negotiate with stakeholders
ServiceNow
Reporting
Case management
CSM
IT service management
Project management
Agile
Jira
Smartsheet
Stakeholder management
Collaboration
PMP
PRINCE
Process improvement

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