Jobs in the United States

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Added 1 min ago
Sr Product Manager
Ochsner Health
New Orleans, LA
Required – 4 years of experience working as a product manager or other relevant position; significant experience in product lifecycle management and working in agile environment.
Added 1 min ago
GA
Sr Technical Program Manager
GE Aerospace
New Orleans, LA
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 1 min ago
Enterprise Account Executive - Florida
PagerDuty
Baton Rouge, LA
…portfolio, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through…
Added 1 min ago
Archer IRM Developer / Administrator
Cognizant
Baton Rouge, LA
We are seeking an experienced Archer IRM Developer / Administrator to design, configure, enhance, and support enterprise Governance, Risk, and Compliance (GRC) solutions. This role will…
Added 2 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Baton Rouge, LA
…include getting embedded within product teams to enable the enterprise PaaS & SaaS offerings created by the Platform…
Added 2 mins ago
Recruiting Specialist III (University Relations)
Entergy
New Orleans, LA
The Recruiter III (University Relations) is a highly skilled individual contributor on Entergy's intern program team with primary responsibility for university relations and campus…
Added 8 mins ago
Senior Systems Engineer - Wireless & Wired Networking (Remote)
The Home Depot
Remote, United States
…including warehouses and distribution centers, as well as corporate enterprise networks. The Sr. Systems Engineer works on complex, high-impact network initiatives and helps ensure the…
Added 8 mins ago
AI Technical Program Manager
Félix
United States
Félix is becoming an AI-native company. As our AI Technical Program Manager, you’ll take the AI initiatives leadership prioritizes and drive them from idea to solutions that are deployed,…
Added 8 mins ago
AI Developer Relations Engineer (Copy)
Félix
United States
Félix is becoming an AI-native company. As our AI Technical Program Manager, you’ll take the AI initiatives leadership prioritizes and drive them from idea to solutions that are deployed,…
Added 8 mins ago
AI Technical Program Manager
Félix
NY
Félix is becoming an AI-native company. As our AI Technical Program Manager, you’ll take the AI initiatives leadership prioritizes and drive them from idea to solutions that are deployed,…
Added 8 mins ago
AI Technical Program Manager
Félix
United States
Félix is becoming an AI-native company. As our AI Technical Program Manager, you’ll take the AI initiatives leadership prioritizes and drive them from idea to solutions that are deployed,…
Added 9 mins ago
Media Manager
The Home Depot
Atlanta, GA
Position Purpose:The Manager, Media oversees all aspects of traditional and digital investments for national and regional advertising and is a key influencer on corporate omni-channel…
Added 9 mins ago
Software Engineer Sr. Manager | Marketing Technology (Remote)
The Home Depot
Remote, United States
…cross-channel personalized experiences at speed and scale. The Sr. Manager, Martech Data Engineering is a key leadership role, driving our strategy & roadmap forward on the data side of the…
Added 14 mins ago
Staff Technical Account Manager
Palo Alto Networks, Inc.
Overland Park, KS · Tampa, FL
We are seeking a highly skilled Staff Technical Account Manager to serve as a critical bridge between our internal teams and enterprise customers. In this role, you will act as the…
Added 18 mins ago
CA
General Engineer
Customs and Border Protection
Aliso Viejo, CA · Euless, TX
- $106,437 to $138,370 USD / year
This position is with the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Enterprise Services (ES), Office of Facilities & Asset Management (OFAM), Mission…
Added 19 mins ago
MT
Utilities-Project Manager
Medina Talent Group
Remote, United States
- $120,000 to $140,000 USD / year
We are seeking a high-impact Senior Project Manager to lead strategic innovation and R&D technology initiatives within a large, regulated utility environment. This role drives 1–2…
Added 31 mins ago
R
Senior Manager, Business Transformation & Integration
Rosendin
San Jose, CA
- $193,600 to $254,100 USD / year
Rosendin is seeking a Senior Manager, Business Transformation & Integration to drive enterprise-wide operational excellence, business transformation, and post-acquisition integration…
Added 32 mins ago
P
Technical Program Manager
Pontoonglobal
Washington, DC
- $120,000 to $150,000 USD / year
Pontoon Global Solutions is seeking an experienced Technical Program Manager to lead and deliver large-scale SAP projects in Washington, DC. This role is perfect for someone who thrives on…
Added 33 mins ago
Manager, HR Operations
WorldStrides
United States
The Manager, HR Operations, runs the engine behind HR Delivery at WorldStrides. Reporting to the Senior Director of HR Delivery, this leader owns HR operations and HR shared services end to…
Added 37 mins ago
A
Manager Analytics and Data Integrity
AbbVie
Worcester, MA
- $124,500 to $236,500 USD / year
We are seeking a results-driven and technically-oriented Manager of Analytics and Data Integrity to lead site analytics web and data quality initiatives within our pharmaceutical operation…
Added 38 mins ago
Strategic Alliances Manager – Federal System Integrators
CrowdStrike, Inc.
Remote, United States
5+ years of experience in strategic alliances, enterprise sales, or partner development within the cybersecurity, cloud, or enterprise software industry.
Added 42 mins ago
Associate Director, Business Engagement- Technology Deployment
RTX
United States
Experience as a Program Manager leading large, multidisciplinary, cross-functional, matrixed teams focused on technical applications or initiatives.
Added 43 mins ago
KC
FPS Deployment Manager- TLT/SDA
King County
Seattle, WA
- $149,842.99 to $189,934.58 USD / year
King County’s Business Resource Center (BRC) is seeking an experienced, collaborative, and organized FPS Deployment Manager to lead deployment coordination for our enterprise financial…
Added 45 mins ago
Sr Principal Product Manager
Hewlett Packard Enterprise
Sunnyvale, CA
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications…
Added 50 mins ago
CDA- Food Safety Program Manager (Management)
State of Colorado
Broomfield, CO
The Food Safety Program Director will manage the Produce Safety, Handweeding Variance, Custom Meat, and Egg programs. The Food Safety Program Director will supervise the Feed & Regulatory…

Qualtrics

Senior IT Program Manager

Seattle, WA, United States

$145,500 - $176,500 USD

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Job details

Pay: $145,500 - $176,500 USD
Experience: 5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior IT Program Manager

Why We Have This Role

We are looking for an experienced Senior IT Program Manager to play a critical role in driving the successful delivery of programs that align business priorities with technology strategy. This role ensures we deliver value to the business while managing dependencies, risks, and communications across teams. You’ll be instrumental in creating structure and accountability in our IT delivery process.

How You’ll Find Success

Program Execution: Lead large-scale, cross-functional programs and keep delivery aligned to business outcomes.
Stakeholder Partnership: Proactively build trust quickly with stakeholders across IT, business, and external vendors.
Change Navigation - Anticipate blockers and manage ambiguity with composure and clarity.
Clear Communication - Translate technical and delivery details into compelling updates tailored to your audience. Keep everyone - from engineers to executives - informed with crisp, clear updates.
Delivery Accountability - Define success metrics up front, track them throughout the program, and report on outcomes.

How You’ll Grow

Enterprise Exposure - Gain exposure to enterprise-level program governance and cross-org planning process.
Cross-Functional Collaboration - Build partnerships with IT strategy, enterprise architecture, and executive sponsors.
Delivery Frameworks - Contribute to maturing our program management practices through playbooks, frameworks and mentoring.
Expand your impact by shaping repeatable delivery models for future transformation initiatives.

Things You’ll Do

End-to-End Program Management - Lead complex IT programs, from initiation through execution, risk management, and delivery.
Requirement Analysis: Evaluate business processes, anticipate requirements, and uncover areas for improvement.
Lead customer service transformation programs, from process redesign and platform implementation through adoption and measurable improvement in customer outcomes.
Collaborate with stakeholders to define scope, success metrics, and delivery milestones.
Manage multiple project teams across business units, IT, and vendors, ensuring aligned timelines and outcomes.
Partner with ServiceNow platform owners, architects, and implementation partners to plan releases, manage configuration and integration dependencies, and prioritize the roadmap.
Track program health using appropriate tools and metrics, ensuring issues are surfaced and addressed.
Conduct steering meetings, retrospectives, and decision forums with executive and operational stakeholders.

What We’re Looking For On Your Resume

5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Proven success delivering programs with cross-functional teams, external vendors, and multiple stakeholders.
Experience leading customer service or support transformation initiatives (e.g., support operations redesign, case management modernization, self-service/knowledge enablement, or service-level improvements).
Hands-on experience delivering programs on the ServiceNow platform (e.g., CSM, ITSM, or related modules).
Strong command of program/project management tools and methodologies (Agile, Waterfall, Jira, Smartsheet, etc.)
Experience managing risk, scope, and dependencies across teams with competing priorities.
Exceptional communication and stakeholder engagement skills, including executive level reporting.
Ability to lead without authority, influence outcomes, and foster collaboration across organizational boundaries.
Bachelors’ degree in Business, Technology or related field.
Project Management Professional or PRINCE certification

What You Should Know About This Team

Supportive environment with opportunities to work both autonomously and collaboratively
Fun, inviting, and inclusive team made up of passionate, kind, and smart people who exemplify what it means to be Customer Obsessed
Continuous Improvement guides our path forward

Our Team’s Favorite Perks and Benefits

Competitive salary, performance bonuses, generous 401(k) Match
Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Unlimited Sick Days
Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Washington State Base Annual Pay Transparency Range

$145,500 - $176,500 USD

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More about this job

Skills

Communication skills
Program management
Risk management
Business processes
Customer service
Negotiate with stakeholders
ServiceNow
Reporting
Case management
CSM
IT service management
Project management
Agile
Jira
Smartsheet
Stakeholder management
Collaboration
PMP
PRINCE
Process improvement

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