Jobs in the United States

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Anthropologie Assistant Department Manager
Anthropologie
Scottsdale, AZ
- $22 to $23 USD / hour
Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager
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Senior Space Planner
Aleto, Inc.
Falls Chruch, VA
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Digital Program Manager
Datavant
Remote, United States
…our clients through successful implementation, execution, and support of our digital products. You will work closely with clients and internal teams to coordinate projects, support…
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Operations Manager
CTDI
Charlotte, NC
The Operations Manager oversees the day-to-day operations of the warehouse. This position is responsible for managing and coordinating various departments, ensuring smooth workflow, driving…
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Medical Assistant Ambulatory Float Pool
BMC Company 100
United States
Performs clinic support in both the clinical and administrative areas:
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Medical Assistant, Ambulatory Float Pool - Per Diem
BMC Company 100
United States
Performs clinic support in both the clinical and administrative areas:
Added just now
Medical Assistant, Ambulatory Float Pool - Per Diem
BMC Company 100
United States
Performs clinic support in both the clinical and administrative areas:
Added just now
Medical Assistant, Ambulatory Float Pool - Per Diem
BMC Company 100
United States
Performs clinic support in both the clinical and administrative areas:
Added just now
Medical Assistant, Ambulatory Float Pool - Per Diem
BMC Company 100
United States
Performs clinic support in both the clinical and administrative areas:
Added just now
Medical Assistant, Ambulatory Float Pool - Per Diem
BMC Company 100
United States
Performs clinic support in both the clinical and administrative areas:
Added 1 min ago
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OMAHA KROC CENTER - Aquatics Program Manager
The Salvation Army Central Territory
Omaha, NE
- $50,000 to $55,000 USD / year
Job Summary/Primary Purpose: The Aquatics Program Manager is responsible for the oversight, implementation, and evaluation of approved Aquatics programs. Provides program coordination,…
Added 1 min ago
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Full-Time Store Manager Trainee
The Salvation Army Central Territory
Rochester Hills, MI
- $20 to $26 USD / hour
- Full-time
Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff…
Added 1 min ago
HSE Manager
Rosendin Electric, Inc
United States
The HSE Manager I is a mid-level professional safety position. It is a field-based position and leads the implementation or Project Safety Plans, and oversight of health, safety, and…
Added 2 mins ago
Assistant General Manager
Southwest Foodservice Excellence, LLC
Buckeye, AZ
Partner with the General Manager and district stakeholders to meet client expectations, support site operations as needed, and deliver an outstanding customer experience for students,…
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Program Manager, Graduate Medical Education Training Program
Florida Atlantic University
United States
The Program Manager, Graduate Medical Education Training Program, coordinates Graduate Medical Education Programs (GME) to ensure compliance with ACGME requirements and specific programs,…
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Construction Superintendent (Nationwide Travel)
STO Building Group
Knoxville, TN
Interacts with the Project Manager to determine the project schedule; develops and utilizes "look ahead" schedules to assess progress and spot upcoming issues.
Added 2 mins ago
Construction Superintendent (Nationwide Travel)
STO Building Group
San Antonio, TX
Interacts with the Project Manager to determine the project schedule; develops and utilizes "look ahead" schedules to assess progress and spot upcoming issues.
Added 2 mins ago
Construction Superintendent (Nationwide Travel)
STO Building Group
Birmingham, AL
Interacts with the Project Manager to determine the project schedule; develops and utilizes "look ahead" schedules to assess progress and spot upcoming issues.
Added 2 mins ago
Construction Superintendent (Nationwide Travel)
STO Building Group
Greenville, SC
Interacts with the Project Manager to determine the project schedule; develops and utilizes "look ahead" schedules to assess progress and spot upcoming issues.
Added 2 mins ago
Construction Superintendent (Nationwide Travel)
STO Building Group
Baton Rouge, LA
Interacts with the Project Manager to determine the project schedule; develops and utilizes "look ahead" schedules to assess progress and spot upcoming issues.
Added 2 mins ago
Assistant Superintendent - Construction (Nationwide Travel)
STO Building Group
Greenville, SC
…Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off, Time Away Benefits, Paid Holidays, Group Legal, Employee…
Added 2 mins ago
Assistant Superintendent - Construction (Nationwide Travel)
STO Building Group
Baton Rouge, LA
…Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off, Time Away Benefits, Paid Holidays, Group Legal, Employee…
Added 2 mins ago
Construction Superintendent (Nationwide Travel)
STO Building Group
Oklahoma City, OK
Interacts with the Project Manager to determine the project schedule; develops and utilizes "look ahead" schedules to assess progress and spot upcoming issues.
Added 2 mins ago
Assistant Superintendent - Construction (Nationwide Travel)
STO Building Group
San Antonio, TX
…Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off, Time Away Benefits, Paid Holidays, Group Legal, Employee…
Added 2 mins ago
Assistant Superintendent - Construction (Nationwide Travel)
STO Building Group
Birmingham, AL
…Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off, Time Away Benefits, Paid Holidays, Group Legal, Employee…

Qualtrics

Senior IT Program Manager

Seattle, WA, United States

$145,500 - $176,500 USD

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Job details

Pay: $145,500 - $176,500 USD
Experience: 5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Senior IT Program Manager

Why We Have This Role

We are looking for an experienced Senior IT Program Manager to play a critical role in driving the successful delivery of programs that align business priorities with technology strategy. This role ensures we deliver value to the business while managing dependencies, risks, and communications across teams. You’ll be instrumental in creating structure and accountability in our IT delivery process.

How You’ll Find Success

Program Execution: Lead large-scale, cross-functional programs and keep delivery aligned to business outcomes.
Stakeholder Partnership: Proactively build trust quickly with stakeholders across IT, business, and external vendors.
Change Navigation - Anticipate blockers and manage ambiguity with composure and clarity.
Clear Communication - Translate technical and delivery details into compelling updates tailored to your audience. Keep everyone - from engineers to executives - informed with crisp, clear updates.
Delivery Accountability - Define success metrics up front, track them throughout the program, and report on outcomes.

How You’ll Grow

Enterprise Exposure - Gain exposure to enterprise-level program governance and cross-org planning process.
Cross-Functional Collaboration - Build partnerships with IT strategy, enterprise architecture, and executive sponsors.
Delivery Frameworks - Contribute to maturing our program management practices through playbooks, frameworks and mentoring.
Expand your impact by shaping repeatable delivery models for future transformation initiatives.

Things You’ll Do

End-to-End Program Management - Lead complex IT programs, from initiation through execution, risk management, and delivery.
Requirement Analysis: Evaluate business processes, anticipate requirements, and uncover areas for improvement.
Lead customer service transformation programs, from process redesign and platform implementation through adoption and measurable improvement in customer outcomes.
Collaborate with stakeholders to define scope, success metrics, and delivery milestones.
Manage multiple project teams across business units, IT, and vendors, ensuring aligned timelines and outcomes.
Partner with ServiceNow platform owners, architects, and implementation partners to plan releases, manage configuration and integration dependencies, and prioritize the roadmap.
Track program health using appropriate tools and metrics, ensuring issues are surfaced and addressed.
Conduct steering meetings, retrospectives, and decision forums with executive and operational stakeholders.

What We’re Looking For On Your Resume

5+ years of experience leading IT programs with multiple workstreams, external vendors, and executive-level reporting, ideally in a complex, enterprise environment.
Proven success delivering programs with cross-functional teams, external vendors, and multiple stakeholders.
Experience leading customer service or support transformation initiatives (e.g., support operations redesign, case management modernization, self-service/knowledge enablement, or service-level improvements).
Hands-on experience delivering programs on the ServiceNow platform (e.g., CSM, ITSM, or related modules).
Strong command of program/project management tools and methodologies (Agile, Waterfall, Jira, Smartsheet, etc.)
Experience managing risk, scope, and dependencies across teams with competing priorities.
Exceptional communication and stakeholder engagement skills, including executive level reporting.
Ability to lead without authority, influence outcomes, and foster collaboration across organizational boundaries.
Bachelors’ degree in Business, Technology or related field.
Project Management Professional or PRINCE certification

What You Should Know About This Team

Supportive environment with opportunities to work both autonomously and collaboratively
Fun, inviting, and inclusive team made up of passionate, kind, and smart people who exemplify what it means to be Customer Obsessed
Continuous Improvement guides our path forward

Our Team’s Favorite Perks and Benefits

Competitive salary, performance bonuses, generous 401(k) Match
Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Unlimited Sick Days
Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Washington State Base Annual Pay Transparency Range

$145,500 - $176,500 USD

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More about this job

Skills

Communication skills
Program management
Risk management
Business processes
Customer service
Negotiate with stakeholders
ServiceNow
Reporting
Case management
CSM
IT service management
Project management
Agile
Jira
Smartsheet
Stakeholder management
Collaboration
PMP
PRINCE
Process improvement

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