Jobs in the United States

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Added 1 min ago
FN
Solution Engineer
Field Nation
MN
- $97,000 to $115,000 USD / year
We are seeking a Solution Engineer to join our Professional Services team who thrives on solving operational and technical problems for customers. This role is heavily focused on…
Added 1 min ago
AI & Data Engineer - Hospital Patient Monitoring
Philips
Nashville, Tennessee, United States, TN
For our office-based teams, this means working in-person at least 3 days per week · For this position, you must reside in or within commuting distance to Nashville, TN
Added 1 min ago
Oracle E-Business Suite (EBS) Engineer
NikSoft Systems Corp.
United States
Expertise with Oracle middleware components supporting EBS such as Oracle RDBMS, OID, and OAM with third-party SSO integration.
Added 1 min ago
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Sr. Forward Deployed Engineer (Post-Sales)
Tennr
New York City, NY
- $140,000 to $160,000 USD / year
As a Sr. Forward Deployed Engineer, you’ll lead the design, delivery, and ongoing optimization of automation solutions for Tennr’s most complex customers: large-scale health systems,…
Added 1 min ago
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Forward Deployed Engineer (Post-Sales)
Tennr
New York City, NY
- $120,000 to $140,000 USD / year
As a Forward Deployed Engineer, you’ll lead the design, delivery, and ongoing optimization of automation solutions for Tennr’s most complex customers - large-scale health systems, national…
Added 1 min ago
Mechanical Design Engineer (Welding/Manufacturing) (R0175373) A
Aerodyne Industries
Huntsville, AL
…team operations. Planning for safe fixture/jig/tool assembly, integration, and use. Mentoring more junior engineers as they model and analyze the fixtures, jigs and tools; and as they…
Added 2 mins ago
Senior Java + AS400 Engineer | Remote | 15+ Years | Long Term
TMS LLC
Remote, United States
Role: Senior Java Engineer – AS400 & Application Development
Added 2 mins ago
Sr. Electrical Engineer - Robotics Hardware
Dexterity
Redwood City, CA
Dexterity is seeking a Senior Electrical Engineer to join our lean, hands-on Electrical Hardware team responsible for the electrical architecture, design, and integration of Mech, our…
Added 2 mins ago
Principal Systems Engineer-R70007
Motorola Solutions
Corinth, MS
…customer sites located around the country. As a Principal Systems Engineer, you will lead the design and implementation of solutions for Motorola's ASTRO 25 and adjacent technologies for…
Added 2 mins ago
Senior Phantom Works Flight Engineering Manager
The Boeing Company
Berkeley, MO · Manassas, VA · Kent, WA · Boston, MA · Ridley Park, PA · Tukwila, WA · El Segundo, CA · Mesa, AZ
…deep experience with Flight technology development, Flight integration, vendor management, and customer interaction. Candidates should be a creative thinker that has strong technical depth…
Added 2 mins ago
C-17 Design and Analysis Engineer (Associate or Experienced
The Boeing Company
Oklahoma City, OK
The Oklahoma City C-17 team is currently looking for an Associate or Experienced Design and Analysis Engineer to join our team in Oklahoma City, OK. Our team supports the development,…
Added 2 mins ago
C-17 Design and Analysis Engineer (Entry Level or Associate)
The Boeing Company
Oklahoma City, OK
The Oklahoma City C-17 team is currently looking for an Entry-Level or Associate Design and Analysis Engineer to join our team in Oklahoma City, OK. Our team supports the development,…
Added 2 mins ago
Associate Design and Analysis Engineer
The Boeing Company
Berkeley, MO
The Boeing Company has an exciting opportunity for an Associate Design & Analysis Engineer to become part of Boeing Test & Evaluation (BT&E) Aeronautical Systems Integration and Test (ASIT)…
Added 2 mins ago
Associate or Experienced Software Quality Engineer
The Boeing Company
Hazelwood, MO · St. Louis City, MO · Berkeley, MO
The Boeing Company is looking for a Software Quality Engineer to join our Boeing Global Services (BGS) organization in Hazelwood, Missouri.
Added 2 mins ago
Prop P Senior MsnSys & Autonomy Engineer
The Boeing Company
Berkeley, MO
The Boeing Company is seeking a Senior Mission Systems & Autonomy Engineer to join our Phantom Works team to lead the development of mission systems and autonomy solutions for a proprietary…
Added 3 mins ago
Facilities Engineer
ACE Thermal Systems
Seminole
At ACE Thermal Systems, we design, engineer, manufacture, and support high-performance environmental control systems (ECS) and components for extreme temperature and operating conditions…
Added 3 mins ago
Instrumentation & Controls Engineer SME – Hyperscale Data Centers
Jacobs
Jackson, MS
Develop and validate advanced control sequences, network communication architectures, and system integration strategies; establish controls design standards and mentor team members in…
Added 3 mins ago
Satellite Terminal System Engineer, Customer Terminal
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
Satellite Terminal System Engineer, you will be responsible for Customer Terminal (CT) integration, firmware/software development, implementation, test and validation of various CT…
Added 3 mins ago
AL
Lead Tech, Field Svc-Automated Logic
Automated Logic Contracting Sv
Pasadena, TX
- $64,500 to $129,500 USD / year
Must possess a valid, current Driver’s License and be insurable by the company’s insurance carrier
Added 3 mins ago
IP Network Engineer II
Isys Technologies
UNAVAILABLE, HI
I2X Technologies is seeking an IP Network Engineer II to support ongoing activities for a customer in Pacific Ford Island, Hawaii. This position will be on-site and will require an active…
Added 3 mins ago
Senior Backend Software Engineer, Case Intelligence
Expert Institute
New York, NY
Expert Institute is hiring a Senior Software Engineer to join our Case Intelligence team. The team builds Radar and MRR, turning court records, expert reports, depositions, and medical…
Added 3 mins ago
Area Manufacturing Manager - Electrical Engineer
Packaging Corporation of America
Lake Forest, IL
…instrumentation, lighting, and power distribution systems. The Electrical Engineer serves as a technical resource for mills and project teams while helping execute capital projects, improve…
Added 7 mins ago
AI Engineer
Augeo Affinity Marketing, Inc.
St. Paul, MN
Experience putting AI-powered systems into production: LLM integration, prompt engineering, tool calling, RAG, evaluation, and orchestration
Added 8 mins ago
IT Systems Engineer
First Horizon Bank
Memphis, TN · Metairie, LA
Experience with technical analysis, systems integration, or a similar role (banking/financial services experience a plus)
Added 9 mins ago
Senior Data Engineering
Rocket Limited Partnership
Detroit, MI
As a Senior Data Engineer, you will design, develop, and maintain data platforms and solutions that power reporting, analytics, and business decision-making across the enterprise. You will…

Qualtrics

Enterprise Support Analyst

Provo, UT, United States

Apply on qualtrics.com About employer

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Job details

Experience: 3+ years of experience working in a technical, consulting, or client-facing role (years of experience will impact client ownership and scope of responsibilities)
Posting language: English
Posted: Nov 13, 2026

Original job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention - but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities - ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Enterprise Product Support Analyst

Why We Have This Role

The Enterprise support team is a team of technical experts responsible for leveraging our technology to solve our top tier customers' most complex problems. While in Enterprise Support you will experience close collaboration with XMSM, TAM, RES and ENG teams on a day to day basis.

The role consists of a mix of reactive and proactive activities. Reactive tasks include troubleshooting issues raised by customers as well as providing hands on keyboard break-fix support. The proactive elements involve delivering short term engagements and guidance to customers that provide them with program assurance and technical support. As part of these engagements it will be your core responsibility to analyze potential risks and provide recommendations that will deliver the most impact.

How You’ll Find Success

Leverage your technical and consulting skills to deliver high quality, impactful assessments through short-term engagements
Take client issues from inception to resolution with white-glove care
Partner with Enterprise Account teams to solve complex issues to drive contract renewal
Provide rapid break-fix support to aid our clients in the moments that matter
Expand your product knowledge across both CX and EX products
Share your expertise with your team to drive fast resolution

How You’ll Grow

A big focus within this team is to build out skills to elevate your own professional development, the client engagements and product knowledge mastery are key to your future. The experience you gain as a member of this team will serve as the foundation for your future success in a wide array of roles such as but not excluded to Technical Account Manager, Solution Engineer, Product Expert, Resolution Analyst, XM Success Manager or Solution Specialist.

Things You’ll Do

Enterprise Support (1-4 months)

Onboard to core role and handle EPS reactive requests
Understand new processes and metric expectations within EPS team
Advance client initiatives by being the secondary point of contact on project level engagements for higher tier clients
Shadow your senior peers as they perform targeted reviews that involve analyzing a specific project for potential risk or looking for areas where industry best practices can be implemented

Enterprise Support (5-9 months)

Continue core role delivery
Train on break fix support and how to assess risk of a break fix request
Advance client initiatives by being the primary point of contact on project level engagements for higher tier clients
Perform targeted reviews that involve analyzing a specific project for potential risk or looking for areas where industry best practices can be implemented
Present final deliverables highlighting the strengths and areas for improvement

Enterprise Support (10-13 months)

Continue core role delivery
Spend time on OKRs to develop gaps in internal processes (across departments where possible) that will improve our customer experience and resolution times
Onboarding support to new team members and users at a client level
Metric review and host internal trainings
Lead break fix support engagements

What We’re Looking For On Your Resume

Bachelor’s degree from a competitive university
3+ years of experience working in a technical, consulting, or client-facing role (years of experience will impact client ownership and scope of responsibilities)
Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
Comfort in working both autonomously and collaboratively
Ability to articulate technical concepts to a non-technical audience
Detail-oriented with an ability to prioritize and meet deadlines
Familiarity with software and front-end development
An ability to grasp clients’ needs and recommend value-added solutions
Excellent verbal and written communication skills
Strong problem-solving skills

What You Should Know About This Team

Supportive environment with opportunities to work both autonomously and collaboratively
Fun, inviting, and inclusive team made up of passionate, kind, and smart people
Customer Obsessed

Our Team’s Favorite Perks and Benefits

In-office perks like catered lunch, snack bars, and the ability to bring your dog to work (in select offices)
Relocation bonus for out of state applicants
30 paid days off: 15 PTO days + 5 Personal Days + 10 Holiday Closures (additional PTO with tenure)
Qualtrics Experience Program - $1800 annually for an experience of your choosing (eligible after one year)
Wellness Reimbursement Program - $1200 annually ($300/quarter) for wellness related activities

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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Jobs in the United States