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Added 1 min ago
Preconstruction and Constructability Manager
KBR Technical Services, Inc.
Huntsville, AL
KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies,…
Added 2 mins ago
WD
Supply Chain Program Manager
Western Digital
San Jose, CA
- $164,000 to $218,700 USD / year
As a Supply Chain Program Manager in the Supply Chain Center of Excellence, you will work alongside some of the most experienced and accomplished minds across Western Digital's Supply Chain…
Added 4 mins ago
Experience Manager
Ulta Beauty, Inc.
Harrisburg, PA
The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 4 mins ago
VH
Licensed Practical Nurse (Telehealth)
Veterans Health Administration
Syracuse, NY
- $61,650 to $80,147 USD / year
…for Nursing Accrediting Commission (NLNAC) at the time the program was completed by the…
Added 4 mins ago
MD
Program Analyst
Missile Defense Agency
Redstone Arsenal, AL · Colorado Springs, CO · Fort Belvoir, VA · Dahlgren, VA
- $129,096 to $197,200 USD / year
…Agency (MDA). The incumbent will be responsible for serving as a program analyst for broad subject matter area in information technology including enterprise resource planning capabilities,…
Added 4 mins ago
Client Care Manager- Licensed Customs Broker (#2626)
GHY International
Remote, United States
Client Care Manager | U.S. Customs Operations
Added 5 mins ago
Senior Brand Manager, Trade
Abbott Diabetes Care Sales Corporation
CA
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 7 mins ago
TO
Police Chief
TOWN OF WRIGHTSVLLE BEACH
Wrightsville Beach, NC
- $106,230 to $172,546 USD / year
Working with the Town Manager, you will provide strategic direction for the Police Department, aligning departmental priorities with the needs of the community. Your leadership will:
Added 7 mins ago
VH
RN-Associate Director for Patient Care Service/Nurse Executive
Veterans Health Administration
Atlanta, GA · Birmingham, AL
- $207,243 to $228,000 USD / year
The Nurse V Associate Director for Patient Care Service (ADPCS) is an advanced healthcare executive who executes responsibilities that demonstrate leadership, experience, and creative…
Added 7 mins ago
Tier 2 Systems Engineer - Fully Remote
Magna5 MS LLC
Charlottesville, VA
…growth, not one that silo’s them. Magna5 has developed a training program that will allow any member of our team to enhance their education that will enable them to grow their knowledge and…
Added 7 mins ago
Account Manager SMB- Business Sales
Cellco Partnership
Tucson, AZ
…time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology evolution and the way…
Added 9 mins ago
VH
Lead Medical Support Assistant
Veterans Health Administration
East Orange, NJ · Lyons, NJ
- $59,465 to $77,306 USD / year
Schedule Outpatient Clinic appointments using Veteran Health Information Systems and Technology Architecture (VistA) scheduling options.
Added 11 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROCKVILLE, MD
- $18.25 to $25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
RUSSELL SPRINGS, KY
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
OVERLAND PARK, KS
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
NEW ALBANY, IN
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BLOOMINGTON, IL
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
PARK RIDGE, IL
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MABLETON, GA
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
Senior Brand Manager, Trade
Abbott Diabetes Care Sales Corporation
CA
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
WEST PALM BEACH, FL
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BOYNTON BEACH, FL
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MIAMI, FL
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
WESLEY CHAPEL, FL
- $17 to $23.25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…
Added 12 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
EL CAJON, CA
- $18.25 to $25 USD / hour
…resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to…

Quality Technology Services, LLC

Supervisor, Critical Operations

United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Supervisor, Critical Operations is responsible for the supervision, tactical execution, installation, repair, and maintenance of electrical, mechanical, FLS, plumbing/piping equipment, machinery, and controls located in the interior and exterior of the building. This person is responsible for coordinating and integrating all aspects of electrical, mechanical, and plumbing maintenance of all natures, maintenance contracting for service to critical equipment, planning for the capital equipment replacement, and new construction with direct responsibility for the tactical deployment of the Critical Operations Team. In addition, this person must assist customers on the Data Center floor with their requests, assist with customer installs, and other customer related projects. This role has team leadership responsibilities including development, on-the-job training, coaching, mentoring, and assisting with staffing job assignments.

This role requires work hours to support a 7X24X365 data center environment and is not eligible for remote or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Establish, implement, and maintain facility policies, procedures, and organizational structure within the boundaries established by the management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.

Development of emergency response planning, response management, and reporting of incident and emergency situations for all electrical, mechanical, associated controls, and plumbing systems.

Lead, organize, maintain, monitor, and perform preventive maintenance on all equipment including refrigeration, heat exchanger, HVAC, electrical, emergency backup systems, and hot water systems.

Oversee work orders for preventative and corrective maintenance on critical systems and building physical structure. Order and budget necessary parts and supervise work to complete all maintenance and perform necessary work.

Facilitate Data Center space and cable plant design, implementation, and maintenance.

Ensure all incidents and work orders are complete, updated, and resolved in a timely manner.

Lead the response to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns.

Review and provide inputs in the preparation of and implementation of an effective operating budget.

Confer with subject matter experts (SME’S) to find resolution to operational problems, develop and authorize operational procedures, and approve all major estimates.

Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.

Supervise the team to have a clean, organized, and safe workplace.

Provide updates and reporting to the Critical Operations Manager and Site Director.

Stand-in for the Critical Operations Manager as needed.

Supervise, train, develop, mentor, and coach Critical Operations Technicians.

Have direct reports and establish performance goals, monitor progress, and lead in ways to enhance their professional development and success of their team.

Ensure all Customer Requests are completed and resolved in a timely manner.

Basic Qualifications

Four or more years of workplace or relevant industry experience.

Previous direct or indirect people leadership experience.

Preferred Qualifications

Six or more years of workplace or relevant industry experience.

Previous people leadership experience in a data center environment.

Knowledge, Skills, and Abilities

Excellent people skills with the ability to interface with all levels of the organization.

Exceptional customer service.

Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions, and take corrective action as required.

Ability to manage complex situations during off management hours - single point of contact.

Strong written, verbal, and people skills.

Ability to function in a team environment.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching, and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This role may be bonus eligible.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.