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Added 3 mins ago
UG
Project Research Manager I - Remote
UnitedHealth Group
Boston, MA
- $72,800 to $130,000 USD / year
The Project Research Manager I is a client-facing research operations role within Optum Epidemiology responsible for leading the operational execution of complex real-world evidence,…
Added 4 mins ago
Forward Deployed AI Engineer
Skanska USA
Durham, NC
…largest construction and project development companies. With operations in select markets throughout the Nordics, Europe, and the United States, global revenue totaled $15.9 billion in…
Added 4 mins ago
HG
H&M Sales Advisor Seasonal - The Mall at Robinson
H&M Group
Pittsburgh, PA
- $14.5 USD / hour
Retain and share your service, fashion and store operations knowledge and skills with colleagues
Added 8 mins ago
T
Junior Network Administrator
TEKsystems
Columbus, MS
- $65,000 to $75,000 USD / year
Work directly with the Network Engineer to support daily operations, troubleshoot incidents, maintain documentation, and assist with network expansion projects.
Added 8 mins ago
QUALITY INSPECTOR 2 MACHINERY
Huntington Ingalls Industries
Pascagoula, MS
Uses predetermined methods, operations, setups and prescribed specifications to inspect visually in-process and completed products such as coating systems, electronic units and subsystems,…
Added 8 mins ago
FOREMAN OUTSIDE MACHINISTS 2ND SHIFT
Huntington Ingalls Industries
Pascagoula, MS
…manufacturing, installation, operation, testing, and process operations that have a significant financial impact on the company's performance. Supervises qualified trades staff; monitoring…
Added 8 mins ago
PROCUREMENT ANALYST 4
Huntington Ingalls Industries
Pascagoula, MS
…manufacturing processes. Confers with suppliers and analyzes suppliers operations to determine factors that affect prices and determines lowest cost consistent with quality, reliability,…
Added 8 mins ago
Lead Director - Network and Data Center Engineering
CVS Health
Jackson, MS
Establish best practices for configuration, deployment, and operations
Added 8 mins ago
Sr Director, Product Management (AI Platform)
Evolent
Jackson, MS
…architects, applied AI engineers, data scientists, and clinical and operations leaders, with direct visibility to the executive team, on a program that is central to Evolent's strategy. If…
Added 8 mins ago
Senior Software Engineer - Global Forwarding Technology
C.H. Robinson
Jackson, MS
Partner with product, engineering, operations, and business stakeholders to deeply understand Global Forwarding workflows and identify opportunities for automation, simplification, and…
Added 8 mins ago
SLED Account Executive (North Central)
Rubrik
Jackson, MS
Rubrik (NYSE: RBRK) is the Security and AI Operations Company, delivering one platform built at the intersection of data, identity, and AI. The platform enables agentic cyber resilience and…
Added 8 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Jackson, MS
Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
Added 8 mins ago
O
Oracle Health Senior Support Services Owner
Oracle
Jackson, MS
- $70,400 to $166,100 USD / year
…seamless experiences for users and help drive excellence in daily…
Added 8 mins ago
Workers Compensation Claims Team Lead | Dedicated Client | Jurisdictions: DE, IL, LA,MO,NJ,OK,TN, TX | License: Required
Sedgwick
Biloxi, MS · Jackson, MS · Southaven, MS
Supervises multiple teams of examiners, multiple product line examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties…
Added 8 mins ago
Senior Manager, Security Operations Center
Rubrik
Jackson, MS
Rubrik is hiring a Senior Manager to lead our Security Operations Center, including our FedRAMP-authorized environment. Incident response sits at the core of what the SOC does, alongside…
Added 8 mins ago
O
Director, Applied Science
Oracle
Jackson, MS
- $169,800 to $355,400 USD / year
…models and solution architectures. Leverages resources to enable operations support and ensure successful delivery of solutions and drive the technical strategy. Participates in the…
Added 8 mins ago
O
Oracle Health Federal Senior Financial Analyst
Oracle
Jackson, MS
- $83,000 to $166,100 USD / year
…partner closely with stakeholders across consulting delivery, operations, and corporate teams to improve workflows, enhance visibility into project performance, and ensure alignment across…
Added 8 mins ago
Analytics Developer 1
Baylor Scott & White Health
Jackson, MS
Bachelor's degree in Statistics, Operations Research, Physics, Computer Science, Economics, Business, Clinical or other similar degree or equivalent experience required.
Added 8 mins ago
Integrations Program Manager
Meta
Jackson, MS
…integration programs that connect Meta's products, platforms, and operations at scale. In this role, you will define the strategic framework for how Meta's systems, APIs, and third-party…
Added 8 mins ago
Revenue Integrity Charge Auditor
Intermountain Health
Jackson, MS
Added 8 mins ago
AT
Senior Business Systems Analyst
Akamai Technologies, Inc.
Jackson, MS
- $88,900 to $160,100 USD / year
…processes. By leveraging expertise in business processes/system operations, you will co-create and deliver innovative/impactful solutions to the organization's complex systems challenges,…
Added 8 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Jackson, MS
…PostgreSQL, Oracle, SQL Server, MongoDB and MySQL into single-click…
Added 9 mins ago
Application Analyst Willow Inpatient
Intermountain Health
Jackson, MS
Added 9 mins ago
Product Manager - Technical
Intermountain Health
Jackson, MS
…technology-driven products and solutions that support our health plan operations. Collaborates with cross-functional teams, including software developers, engineers, data analysts, and…
Added 9 mins ago
Buyer I or II
Intermountain Health
Jackson, MS

Quality Technology Services, LLC

Supervisor, Critical Operations

United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Supervisor, Critical Operations is responsible for the supervision, tactical execution, installation, repair, and maintenance of electrical, mechanical, FLS, plumbing/piping equipment, machinery, and controls located in the interior and exterior of the building. This person is responsible for coordinating and integrating all aspects of electrical, mechanical, and plumbing maintenance of all natures, maintenance contracting for service to critical equipment, planning for the capital equipment replacement, and new construction with direct responsibility for the tactical deployment of the Critical Operations Team. In addition, this person must assist customers on the Data Center floor with their requests, assist with customer installs, and other customer related projects. This role has team leadership responsibilities including development, on-the-job training, coaching, mentoring, and assisting with staffing job assignments.

This role requires work hours to support a 7X24X365 data center environment and is not eligible for remote or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Establish, implement, and maintain facility policies, procedures, and organizational structure within the boundaries established by the management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.

Development of emergency response planning, response management, and reporting of incident and emergency situations for all electrical, mechanical, associated controls, and plumbing systems.

Lead, organize, maintain, monitor, and perform preventive maintenance on all equipment including refrigeration, heat exchanger, HVAC, electrical, emergency backup systems, and hot water systems.

Oversee work orders for preventative and corrective maintenance on critical systems and building physical structure. Order and budget necessary parts and supervise work to complete all maintenance and perform necessary work.

Facilitate Data Center space and cable plant design, implementation, and maintenance.

Ensure all incidents and work orders are complete, updated, and resolved in a timely manner.

Lead the response to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns.

Review and provide inputs in the preparation of and implementation of an effective operating budget.

Confer with subject matter experts (SME’S) to find resolution to operational problems, develop and authorize operational procedures, and approve all major estimates.

Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.

Supervise the team to have a clean, organized, and safe workplace.

Provide updates and reporting to the Critical Operations Manager and Site Director.

Stand-in for the Critical Operations Manager as needed.

Supervise, train, develop, mentor, and coach Critical Operations Technicians.

Have direct reports and establish performance goals, monitor progress, and lead in ways to enhance their professional development and success of their team.

Ensure all Customer Requests are completed and resolved in a timely manner.

Basic Qualifications

Four or more years of workplace or relevant industry experience.

Previous direct or indirect people leadership experience.

Preferred Qualifications

Six or more years of workplace or relevant industry experience.

Previous people leadership experience in a data center environment.

Knowledge, Skills, and Abilities

Excellent people skills with the ability to interface with all levels of the organization.

Exceptional customer service.

Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions, and take corrective action as required.

Ability to manage complex situations during off management hours - single point of contact.

Strong written, verbal, and people skills.

Ability to function in a team environment.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching, and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This role may be bonus eligible.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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