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Added 54 mins ago
Hardware Architecture Manager
Ford
Dearborn, MI · Dearborn
You will lead chassis architecture from program start through the early UNVx milestones of GPDS, integrating all chassis commodities with frames/subframes, body structure, driveline, and…
Added 54 mins ago
Senior Data Engineer, Network Platform
Cisco
San Jose, CA
…freshness, availability, observability, recovery, and cost, then lead production incident investigations to deliver lasting fixes. You will build and evolve a trusted, machine-readable data…
Added 58 mins ago
Hardware Architecture Manager
Ford Global
Dearborn, MI
You will lead chassis architecture from program start through the early UNVx milestones of GPDS, integrating all chassis commodities with frames/subframes, body structure, driveline, and…
Added 59 mins ago
P
Electrical Engineer Manager
Pfizer
Groton, CT
- $99,200 to $165,400 USD / year
Serve as SME or Site Engineer Lead for all site electrical infrastructure, including medium- and low-voltage distribution systems, switchgear, substations, UPS, and backup generation
Added 59 mins ago
P
Mechanical Engineer Manager
Pfizer
Groton, CT
- $99,200 to $165,400 USD / year
Serve as SME or Site Engineer Lead for all mechanical utility systems, including:
Added 59 mins ago
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Process Equipment Engineer
Pfizer
Groton, CT
- $99,200 to $165,400 USD / year
…eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support…
Added 59 mins ago
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Intercompany Accounting Manager
Aston Carter
Norwalk, CT
- $50 to $55 USD / hour
Lead monthly reconciliation of intercompany receivable, payable, revenue, expense, and loan accounts across all entities.
Added 1 hour ago
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Cloud Engineer
Eliassen Group
Hartford, CT
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
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Senior Manager, Internal and External Reporting
Eliassen Group
Hartford, CT
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 1 hour ago
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Program Manager
Eliassen Group
Hartford, CT
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 1 hour ago
Mgr Supply Chain - Category Management
Williams Companies
Tulsa, OK
As Manager, Supply Chain - Category Management, you lead a team of Category Managers supporting operational continuity and project execution. Your scope spans major equipment, construction,…
Added 1 hour ago
Senior Manager, Internal and External Reporting
Eliassen Group
Oklahoma City, OK
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 1 hour ago
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Program Manager
Eliassen Group
Oklahoma City, OK
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 1 hour ago
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Cloud Engineer
Eliassen Group
Oklahoma City, OK
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 1 hour ago
Interconnection Sales Specialist (Telco & Media)
Equinix LLC
United States
1. Lead design conversations with customer network, cloud and infrastructure architects to understand business drivers, technical requirements and pain points.
Added 1 hour ago
Interconnection Sales Specialist (Public Sector)
Equinix LLC
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Lead design conversations with customer network, cloud and infrastructure architects to understand business drivers, technical requirements and pain points
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Sr. Software Engineer
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Madison, WI
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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Senior Manager, Internal and External Reporting
Eliassen Group
Madison, WI
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 1 hour ago
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Cloud Engineer
Eliassen Group
Madison, WI
- $70 to $88 USD / hour
Lead adoption and responsible use of AI and automation to improve scalability, reliability, and efficiency of cloud platforms and engineering workflows.
Added 1 hour ago
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Program Manager
Eliassen Group
Madison, WI
- $75 to $80 USD / hour
Lead and mentor Technical Program Managers and Scrum Masters while ensuring adherence to best practices and proper facilitation of ceremonies.
Added 1 hour ago
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The soul of our brand is rooted in our Principles & Beliefs. Our values form the foundation for everything we do in every restaurant. They serve to guide how we lead and operate!
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Program Manager - Federal Health IT
Rackner
Washington, DC · Falls Church, VA
Rackner is seeking an experienced Program Manager to lead a complex federal health IT program supporting the Military Health System (MHS).
Added 1 hour ago
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Senior Security Engineer
True Talent Solutions Partners
San Francisco, CA
- $190,000 to $250,000 USD / year
Join a growing AI-focused fintech team as a hands-on Senior Security Engineer. You will evolve the application security program and help secure AI agent workflows in a regulated banking…
Added 1 hour ago
Martin- Collins - Manufacturing Engineer 5
Actalent
Pontiac, IL
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Added 1 hour ago
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Site IT Manager
BorgWarner Inc.
Dixon, IL
- $107,600 to $147,950 USD / year
Shape and lead the local digital roadmap in alignment with regional roadmaps and enterprise strategies, applying an AI-First lens to surface opportunities for productivity, efficiency, and…

Quality Technology Services, LLC

Supervisor, Critical Operations

United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Supervisor, Critical Operations is responsible for the supervision, tactical execution, installation, repair, and maintenance of electrical, mechanical, FLS, plumbing/piping equipment, machinery, and controls located in the interior and exterior of the building. This person is responsible for coordinating and integrating all aspects of electrical, mechanical, and plumbing maintenance of all natures, maintenance contracting for service to critical equipment, planning for the capital equipment replacement, and new construction with direct responsibility for the tactical deployment of the Critical Operations Team. In addition, this person must assist customers on the Data Center floor with their requests, assist with customer installs, and other customer related projects. This role has team leadership responsibilities including development, on-the-job training, coaching, mentoring, and assisting with staffing job assignments.

This role requires work hours to support a 7X24X365 data center environment and is not eligible for remote or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Establish, implement, and maintain facility policies, procedures, and organizational structure within the boundaries established by the management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.

Development of emergency response planning, response management, and reporting of incident and emergency situations for all electrical, mechanical, associated controls, and plumbing systems.

Lead, organize, maintain, monitor, and perform preventive maintenance on all equipment including refrigeration, heat exchanger, HVAC, electrical, emergency backup systems, and hot water systems.

Oversee work orders for preventative and corrective maintenance on critical systems and building physical structure. Order and budget necessary parts and supervise work to complete all maintenance and perform necessary work.

Facilitate Data Center space and cable plant design, implementation, and maintenance.

Ensure all incidents and work orders are complete, updated, and resolved in a timely manner.

Lead the response to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns.

Review and provide inputs in the preparation of and implementation of an effective operating budget.

Confer with subject matter experts (SME’S) to find resolution to operational problems, develop and authorize operational procedures, and approve all major estimates.

Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.

Supervise the team to have a clean, organized, and safe workplace.

Provide updates and reporting to the Critical Operations Manager and Site Director.

Stand-in for the Critical Operations Manager as needed.

Supervise, train, develop, mentor, and coach Critical Operations Technicians.

Have direct reports and establish performance goals, monitor progress, and lead in ways to enhance their professional development and success of their team.

Ensure all Customer Requests are completed and resolved in a timely manner.

Basic Qualifications

Four or more years of workplace or relevant industry experience.

Previous direct or indirect people leadership experience.

Preferred Qualifications

Six or more years of workplace or relevant industry experience.

Previous people leadership experience in a data center environment.

Knowledge, Skills, and Abilities

Excellent people skills with the ability to interface with all levels of the organization.

Exceptional customer service.

Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions, and take corrective action as required.

Ability to manage complex situations during off management hours - single point of contact.

Strong written, verbal, and people skills.

Ability to function in a team environment.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching, and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This role may be bonus eligible.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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