Jobs in the United States

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Added 2 mins ago
Full-Stack Software Engineer
Raydar
New York, NY
- Experience as a software engineer at a venture-backed startup or a large technology company.
Added 5 mins ago
Staff Hardware Systems Engineer
Gather AI
Pittsburgh, PA
We're hiring a Staff Hardware Systems Engineer to own requirements, integration and verification and validation (V&V) for our warehouse robotics hardware: autonomous inventory drones,…
Added 6 mins ago
Construction Manager II, Traveling (Industrial Construction)
Dennis Group
Salt Lake City, UT
…skills in order to function proficiently with multiple types of software…
Added 6 mins ago
Construction Manager II (Traveling, Industrial Construction)
Dennis Group
Nashville, TN
…skills in order to function proficiently with multiple types of software…
Added 6 mins ago
Construction Manager II (Traveling, Industrial Construction)
Dennis Group
Austin, TX
…skills in order to function proficiently with multiple types of software…
Added 8 mins ago
O
Lead Principal Software Development Engineer
Oracle
Hartford, CT
- $135,200 to $306,400 USD / year
As a Sr. Principal Software Development Engineer in the Oracle Cloud Infrastructure (OCI) Core Platform division, you will play a critical leadership role in the architecture, evolution,…
Added 8 mins ago
Senior Staff Software Engineer, Institutional Exchange
Coinbase
Hartford, CT
…across markets with speed, depth, and trust. As a Senior Staff Software Engineer on the Exchange team, you'll set the architectural direction for the matching engine, order management,…
Added 8 mins ago
Director, AI Engineer (Remote Eligible)
Capital One
Hartford, CT
The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to…
Added 8 mins ago
Senior Staff Full-stack Engineer - Global Payment Network (Remote - Eligible)
Capital One
Hartford, CT
As a Senior Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented…
Added 8 mins ago
Senior Software Engineer – Splunk Platform Authorization
Cisco
Hartford, CT
As a Senior Software Engineer on the Splunk Platform Authorization team, you’ll help shape the architecture of systems that enable secure, high-performance authorization across Splunk’s…
Added 8 mins ago
Software Engineer – Splunk Platform Authorization
Cisco
Hartford, CT
As a Software Engineer on the Splunk Platform Authorization team, you’ll build and maintain backend services that power secure, reliable access across complex enterprise environments.…
Added 8 mins ago
EG
Dev Lead
Eliassen Group
Hartford, CT
- $110 to $120 USD / hour
…a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life…
Added 12 mins ago
Data Engineer III (Finance)
Grainger Businesses
LAKE FOREST, IL
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
Added 17 mins ago
Sr Project Engineering Manager
Kerry
Beloit, WI
…that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you…
Added 18 mins ago
EC
Test Engineer
Eaton Corporation
South Milwaukee, WI
- $71,000 to $105,000 USD / year
Eaton’s Power Reliability Division is currently seeking a Test Engineer to join our team. This position is based at our South Milwaukee, WI facility.
Added 19 mins ago
Senior I&C Engineer
SHINE TECHNOLOGIES, LLC
MADISON, WI
Added 19 mins ago
Manufacturing Engineer
SPX
Delavan, WI
Familiarity with Inventor or other CAD software.
Added 19 mins ago
EG
Dev Lead
Eliassen Group
Madison, WI
- $110 to $120 USD / hour
…a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life…
Added 25 mins ago
BA
AI/ML Engineer, Senior
Booz Allen Hamilton
Aurora, CO
- $99,000 to $225,000 USD / year
Your work will leverage deep experience with MLbased NLP, LLMs and generative AI, computer vision, and modern software engineering practices, consistent with the company's AI/ML engineering…
Added 25 mins ago
BA
AI/ML Engineer, Mid
Booz Allen Hamilton
Aurora, CO
- $77,600 to $176,000 USD / year
Your work will leverage deep experience with MLbased NLP, LLMs and generative AI, computer vision, and modern software engineering practices, consistent with the firm's AI/ML engineering…
Added 25 mins ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
…outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and…
Added 25 mins ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
…outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and…
Added 35 mins ago
EG
Dev Lead
Eliassen Group
Oklahoma City, OK
- $110 to $120 USD / hour
…a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life…
Added 35 mins ago
CAD Applications Specialist III (Plant 3D & Engineering Systems)
Dennis Group
Salt Lake City, UT
Assist with evaluation, testing, and rollout of new software tools and system enhancements.
Added 43 mins ago
Engineer - Sales and Tender
Target
Brooklyn Park, MN
As an Engineer on the Sales and Tender team, you serve as a technical specialist delivering the engineering that powers the product. You develop keen insight into the technical architecture…

Quality Technology Services, LLC

OSC Facilities Support Engineer I

United States

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Job details

Posting language: English
Posted: Oct 31, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Operations Service Center Facilities Support Engineer I (FSE) will be primarily responsible for all facilities’ major incident management, monitoring a dashboard for EMPS/BMS alarms, hands-off remote troubleshooting support, change control, procedural compliance and review, and assisting with facilities program and application data integrity. Other duties and responsibilities will be assigned by management as needed.

The Operations Service Center is a 7 x 24 x 365 organization, which means the position requires shift work. The OSC staffs for business needs, therefore, your shift could change.

RESPONSIBILITIES, other duties may be assigned.

Able to run, coordinate a Major Incident bridge, create an incident review report (IRR).
Answer phones to respond to facility requests.
Provide technical support to troubleshoot facility issue.
Respond to alarms and take appropriate action to correct the problem or escalate based on the Facilities Operations Service Center policy.
Able to correlate changes that are causing alarms.
Provide resolution or escalation for incidents as required by QTS Service Level Agreements.
Conduct basic troubleshooting and provide detailed notes when escalation is required.
Thorough understanding of QTS products and services with in-depth knowledge of service now and Nuvolo.
Identifies opportunities for value-added process improvement.
Awareness of when to send customer communication based on impact on the customer.
Identify patterns that could potentially lead to issues and escalate or resolve them as needed.
Accountable for the status of created tickets, follow-through, resolution, and closure.
Follow-up with inquiries not immediately resolved.
Ability to work flexible hours including weekends and holidays.

BASIC QUALIFICATIONS

AAS or BS degree in Mechanical or Electrical Engineering, or a related field or equivalent professional experience
Two or more years of experience in a data center or other critical environment.
One or more years of experience with CMMS, ticketing, and monitoring platforms, such as ScienceLogic, ServiceNow, or similar applications
One or more years of experience with monitoring systems such as BMS and EPMS
Knowledgeable in the use of Configuration Management Database (CMDB)
Proficient with Microsoft Office Suite
Knowledgeable with or willing to learn the required software applications
US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

Thorough understanding of QTS products and services with in-depth knowledge of service now and Nuvolo.
Strong critical environment background.

KNOWLEDGE, SKILLS, AND ABILITIES

Team-oriented, driven and energetic professional who enjoys building and growing capabilities within the business.
Must be capable to handle multiple simultaneous tasks under pressure while maintaining composure service and a professional demeanor
Ability to make reliable decisions during high-pressure situations
Excellent verbal, written and listening skills in working with technical and non-technical people
Strong analytical and critical thinking skills
Ability to work independently as well as being a strong team player
Ability to work with frequent interruptions and refocus quickly
Ability to work and thrive in a matrix organization
Ability to make informative decisions to implement and carry out goals
Able to maintain a sense of urgency

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.
This position is bonus eligible.

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Virginia. Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Virginia, is:

Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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More about this job

Skills

ServiceNow
BASIC
Electrical engineering
CMMS
Microsoft Office
Critical thinking
Work independently

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