Jobs in the United States

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Added 9 mins ago
Vice President of Information Technology and Security
SheerID
Remote, United States
The Vice President of IT & Information Security will serve as the executive leader responsible for corporate information technology, enterprise information and data security operations, IT…
Added 44 mins ago
SENIOR ENVIRONMENTAL CONTROL OFFICER
City of Stockton
Stockton, CA
…include inspecting specially permitted industries, reviewing technical reports for permit compliance, issuing enforcement actions, and providing leadership, guidance, and training to a team…
Added 1 hour ago
RRC - Engineering Specialist II - Oil and Gas IIJA F
RAILROAD COMMISSION OF TEXAS
N/A, TX
Added 1 hour ago
Principal Systems Engineer - Cloud & AI Engineering
CBRE
Richardson, TX
This role combines deep expertise in data engineering, artificial intelligence, machine learning, and software engineering to solve complex cloud platform challenges, drive innovation, and…
Added 1 hour ago
Supervisory Healthcare Engineer (Recruitment/Relocation Incentive)
Veterans Affairs, Veterans Health Administration
San Antonio, TX
Added 1 hour ago
RF Support Engineer
Emerson
Austin, TX
NI Support Engineers (TSE) partner with engineers and scientists to ensure their success through deep technical knowledge of Products, Platforms and Systems. TSEs respond to and anticipate…
Added 1 hour ago
Senior Silicon Security Architect
NVIDIA Corporation
North District, IL · South District, IL · Haifa District, IL
NVIDIA is seeking a technical leader interested in defining, crafting, implementing, and guiding the implementation of security research, architecture, implementation, and design for…
Added 1 hour ago
Manager, Physical Design Circuit and Signoff CAD
NVIDIA Corporation
North District, IL
8+ overall years of experience in engineering or software development, with a solid technical foundation in CAD, EDA, or circuit design environments.
Added 1 hour ago
Senior Data and AI Solutions Engineer
NVIDIA Corporation
North District, IL
NVIDIA is a world leader in computer graphics, artificial intelligence, and accelerated computing. For over 30 years, NVIDIA has been at the forefront of research and engineering around the…
Added 1 hour ago
Hardware Performance Modeling Architect
NVIDIA Corporation
North District, IL
Master's degree in Electrical Engineering, Computer Science or related technical field.
Added 1 hour ago
Senior Product Security Compliance Architect
NVIDIA Corporation
North District, IL
NVIDIA is the world leader in accelerated computing, defining the future of AI and high-performance networking. We are seeking a proactive, highly technical Product Security Compliance…
Added 1 hour ago
Senior Board Design Hardware Engineer
NVIDIA Corporation
North District, IL
Our Hardware team in Israel is looking for a highly experienced System and Board Design Technical Leader to join NVIDIA’s Hardware Switch Group. The team leads the development of networking…
Added 1 hour ago
Chip Modeling Architect
NVIDIA Corporation
North District, IL
NVIDIA networking is a world-leader in building the most powerful supercomputers in the world which drive the AI and HPC industry. These rely on high performant network ASICs which connect…
Added 1 hour ago
Technical Project Lead, SPE
NVIDIA Corporation
North District, IL
NVIDIA’s Product Engineering group is looking for an experienced Electronics/System engineer to serve as a Technical Project Leader (TPL), join our organization, and be a part of the System…
Added 1 hour ago
Sr. Data Analytics Lead
Deloitte US
Raleigh, NC · San Jose, CA
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud…
Added 1 hour ago
L55 - Lead DevOps Engineer II
Deloitte US
Hermitage, TN · Nashville, TN
As a Lead Applied AI Site Reliability Engineer II, you will actively engage in your engineering craft, taking a hands-on approach to the reliability, performance, and operational integrity…
Added 1 hour ago
Associate Director, Applied AI Platform Engineering (PxE Platforms)
Deloitte US
Dallas, TX · Hermitage, TN · Jersey City, NJ · Morristown, NJ · Nashville, TN · NY
As an Associate Director, Applied AI Platform Engineering, you will set the engineering vision and technical direction for the Applied AI engineering platform - the frameworks, tooling,…
Added 1 hour ago
Engineering Delivery Manager II
Deloitte US
Atlanta, GA · Dallas, TX · Hermitage, TN · Jersey City, NJ · Morristown, NJ · NY · Tampa, FL
US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value and outcomes. It leverages a…
Added 1 hour ago
A
Laser Operator (2nd Shift)
Aerotek
Mesa, AZ
- $24 to $28.6 USD / hour
Troubleshoot and resolve complex mechanical, electrical, and software-related machine issues.
Added 2 hours ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Cybersecurity Analyst, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $24.05 to $63 USD / hour
Must have earned a Master's degree in Cybersecurity, Computer Science, Information Systems, Computer Engineering, Engineering, or another technical field before the full-time start date.
Added 2 hours ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $24.05 to $63 USD / hour
…Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience…
Added 2 hours ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Software Engineer, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $24.05 to $63 USD / hour
or full-stack product development. The role family is Software Engineering which means designing, coding, testing, and improving applications and services that help customers, colleagues,…
Added 2 hours ago
AE
Campus Undergraduate Full-Time Engineer - 2027 Software Engineer I, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $78,000 to $124,750 USD / year
- Full-time
Must have earned a Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or another technical field before the full-time start date.
Added 2 hours ago
AE
Campus Undergraduate Full-Time Engineer - 2027 AI Engineer I, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $78,000 to $124,750 USD / year
- Full-time
…Machine Learning, Data Science, Artificial Intelligence, Computer Engineering, Software Engineering, or another technical field before the end of June…
Added 2 hours ago
AE
Campus Undergraduate Full-Time Associate - 2027 Cybersecurity Analyst, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $78,000 to $124,750 USD / year
- Full-time
Must have earned a Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, Computer Engineering, Engineering, or another technical field before the full-time start date.

Quality Technology Services, LLC

OSC Facilities Support Engineer I

United States

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Job details

Posting language: English
Posted: Oct 31, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Operations Service Center Facilities Support Engineer I (FSE) will be primarily responsible for all facilities’ major incident management, monitoring a dashboard for EMPS/BMS alarms, hands-off remote troubleshooting support, change control, procedural compliance and review, and assisting with facilities program and application data integrity. Other duties and responsibilities will be assigned by management as needed.

The Operations Service Center is a 7 x 24 x 365 organization, which means the position requires shift work. The OSC staffs for business needs, therefore, your shift could change.

RESPONSIBILITIES, other duties may be assigned.

Able to run, coordinate a Major Incident bridge, create an incident review report (IRR).
Answer phones to respond to facility requests.
Provide technical support to troubleshoot facility issue.
Respond to alarms and take appropriate action to correct the problem or escalate based on the Facilities Operations Service Center policy.
Able to correlate changes that are causing alarms.
Provide resolution or escalation for incidents as required by QTS Service Level Agreements.
Conduct basic troubleshooting and provide detailed notes when escalation is required.
Thorough understanding of QTS products and services with in-depth knowledge of service now and Nuvolo.
Identifies opportunities for value-added process improvement.
Awareness of when to send customer communication based on impact on the customer.
Identify patterns that could potentially lead to issues and escalate or resolve them as needed.
Accountable for the status of created tickets, follow-through, resolution, and closure.
Follow-up with inquiries not immediately resolved.
Ability to work flexible hours including weekends and holidays.

BASIC QUALIFICATIONS

AAS or BS degree in Mechanical or Electrical Engineering, or a related field or equivalent professional experience
Two or more years of experience in a data center or other critical environment.
One or more years of experience with CMMS, ticketing, and monitoring platforms, such as ScienceLogic, ServiceNow, or similar applications
One or more years of experience with monitoring systems such as BMS and EPMS
Knowledgeable in the use of Configuration Management Database (CMDB)
Proficient with Microsoft Office Suite
Knowledgeable with or willing to learn the required software applications
US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

Thorough understanding of QTS products and services with in-depth knowledge of service now and Nuvolo.
Strong critical environment background.

KNOWLEDGE, SKILLS, AND ABILITIES

Team-oriented, driven and energetic professional who enjoys building and growing capabilities within the business.
Must be capable to handle multiple simultaneous tasks under pressure while maintaining composure service and a professional demeanor
Ability to make reliable decisions during high-pressure situations
Excellent verbal, written and listening skills in working with technical and non-technical people
Strong analytical and critical thinking skills
Ability to work independently as well as being a strong team player
Ability to work with frequent interruptions and refocus quickly
Ability to work and thrive in a matrix organization
Ability to make informative decisions to implement and carry out goals
Able to maintain a sense of urgency

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.
This position is bonus eligible.

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Virginia. Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Virginia, is:

Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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More about this job

Skills

ServiceNow
BASIC
Electrical engineering
CMMS
Microsoft Office
Critical thinking
Work independently

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