Jobs in the United States

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Added 10 mins ago
Lead Platform Engineer
The Guardian Life Insurance Company of America
NY
We are looking for a Lead Platform Engineer to improve the engineering experience across Guardian by identifying opportunities, partnering with engineering teams, and delivering reusable…
Added 19 mins ago
Senior RF/Microwave Design Engineer
Keysight Technologies, Inc.
Santa Rosa, CA
As an RF/Microwave Design Engineer, you will be part of Keysight Labs' mm-Wave Subsystems Design Group. Our team develops industry-leading mm-wave front-end products addressing a wide range…
Added 19 mins ago
Senior Software Engineer, Windows Desktop App, DeepMind
DeepMind
Mountain View, CA · New York, NY
…measuring the intelligence of our prototypes. As a Software Engineer, you will be working with the cutting edge AI agents developed by our exceptional team of Machine Learning and…
Added 27 mins ago
Senior Electrical Engineer
Devens
Devens, MA
…reporting engineering team. The role is well suited for an engineer who wants to own systems through their full lifecycle, lead meaningful infrastructure investments, apply high-power and…
Added 28 mins ago
Consultant, Software Engineer - Platform Engineering
Nationwide Life and Annuity Insurance Co
OH · AZ · IA
Education: Undergraduate studies in computer science, management information systems, mathematics, or related field are strongly preferred.
Added 28 mins ago
Consultant, Software Engineer - Forward Deployed Engineering
Nationwide Life and Annuity Insurance Co
OH · AZ · IA
Education: Undergraduate studies in computer science, management information systems, mathematics, or related field are strongly preferred.
Added 41 mins ago
Digital Support Engineer
Roche Diagnostics Corporation
United States
Bachelor’s Degree in Computer Science preferred, Information Technology, Management Information Systems, and two years of laboratory IT, general IT, product line experience or 4 years of…
Added 41 mins ago
Digital Solutions Engineer
Roche Diagnostics Corporation
United States
Bachelor’s Degree in Computer Science preferred, Information Technology, Management Information Systems, and two years of laboratory IT, general IT, product line experience or 4 years of…
Added 52 mins ago
Senior Engineer TR, Gas Chemical System (GCS)
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
Master’s degree in Chemical Engineering or a related field and 36 months of experience as job offered or in a related occupation. Requires 36 months of experience involving the following:…
Added 52 mins ago
Senior Engineer, Water
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
As a Senior Engineer, Water, see roles and responsibilities below.
Added 58 mins ago
CO
Electronic System Specialist (Vacancy)
City of Columbus
Columbus, OH
- $33.03 to $49.54 USD / hour
…of fiber networks and network facilities, industrial control systems, and field devices; coordinates installation/repair/construction with the appropriate City division/personnel and…
Added 1 hour ago
Program Manager (DC/MD/VA)
EMCOR Government Services, Inc.
DC
Ensure safe and efficient operation of critical facility systems including:
Added 1 hour ago
FN
LBNF/DUNE Internship in South Dakota
Fermi National Accelerator Laboratory
Lead, SD
- $20 USD / hour
In the field, interns will provide engineering support for material movement to and around the underground space, installation of temporary power systems, installation of cryogenic piping,…
Added 1 hour ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Pierre, SD
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 1 hour ago
Software Test Engineer
WCG Clinical
Pierre, SD
Bachelor's degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education, skills, and related experience.
Added 1 hour ago
Engineer-1 - System Control Center
Great Lakes Water Authority
6425 Huber St Detroit, MI
Work is performed at the plants or in a field environment. This position requires the ability to work in all conditions involving exposure to outside elements and seasonal weather. Work may…
Added 1 hour ago
Software Engineer II, Early Career
Google
Mountain View, CA · Kirkland, WA · Los Angeles, CA · Madison, WI · New York, NY · Palo Alto, CA · Pittsburgh, PA · Raleigh, NC · Durham, NC · San Bruno, CA · Seattle, WA · Sunnyvale, CA
…Development, Unix/Linux environments, Distributed and Parallel Systems, Machine Learning or AI, Information Retrieval, Natural Language Processing, Networking, Developing Software Systems,…
Added 1 hour ago
Data Center Electrical Engineer
Google
Sunnyvale, CA · Atlanta, GA · Austin, TX · Addison, TX · Kirkland, WA · New York, NY · Reston, VA · Seattle, WA · San Francisco, CA
Bachelor's degree in Electrical Engineering, or a related technical field, or equivalent practical experience.
Added 2 hours ago
AI Kernel Engineer
Majestic Labs
Los Altos, CA
Degree at any level in Computer Science, Computer Engineering, or a related field from a recognized university.
Added 2 hours ago
SW Engineer Intern, AI Engineering
Roku
San Jose, CA
Currently enrolled in a degree program in Artificial Intelligence, Computer Science, Engineering or a related field.
Added 2 hours ago
CrowdStrike Platform Resident Consultant - Government (Remote)
CrowdStrike, Inc.
Remote, United States
…advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries,…
Added 2 hours ago
Detection Engineer, Falcon Complete (Remote)
CrowdStrike, Inc.
Remote, United States
3+ years of experience as a detection engineer, security engineer, security analyst, threat intelligence analyst, or related field
Added 2 hours ago
Detection Engineer, Falcon Complete (Remote)
CrowdStrike, Inc.
Remote, United States
3+ years of experience as a detection engineer, security engineer, security analyst, threat intelligence analyst, or related field
Added 2 hours ago
Senior Systems Engineer
Aeroflow Health
Asheville, NC
As a Senior Systems Engineer, you'll have an opportunity to make a meaningful impact on the stability, performance, and future direction of our infrastructure.
Added 2 hours ago
Senior Machine Learning Engineer
Treasure AI
Remote, United States
Advanced degree in computer science, data science, machine learning, or related field, or

Quality Technology Services, LLC

OSC Facilities Support Engineer I

United States

Apply About employer

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Job details

Posting language: English
Posted: Oct 31, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Operations Service Center Facilities Support Engineer I (FSE) will be primarily responsible for all facilities’ major incident management, monitoring a dashboard for EMPS/BMS alarms, hands-off remote troubleshooting support, change control, procedural compliance and review, and assisting with facilities program and application data integrity. Other duties and responsibilities will be assigned by management as needed.

The Operations Service Center is a 7 x 24 x 365 organization, which means the position requires shift work. The OSC staffs for business needs, therefore, your shift could change.

RESPONSIBILITIES, other duties may be assigned.

Able to run, coordinate a Major Incident bridge, create an incident review report (IRR).
Answer phones to respond to facility requests.
Provide technical support to troubleshoot facility issue.
Respond to alarms and take appropriate action to correct the problem or escalate based on the Facilities Operations Service Center policy.
Able to correlate changes that are causing alarms.
Provide resolution or escalation for incidents as required by QTS Service Level Agreements.
Conduct basic troubleshooting and provide detailed notes when escalation is required.
Thorough understanding of QTS products and services with in-depth knowledge of service now and Nuvolo.
Identifies opportunities for value-added process improvement.
Awareness of when to send customer communication based on impact on the customer.
Identify patterns that could potentially lead to issues and escalate or resolve them as needed.
Accountable for the status of created tickets, follow-through, resolution, and closure.
Follow-up with inquiries not immediately resolved.
Ability to work flexible hours including weekends and holidays.

BASIC QUALIFICATIONS

AAS or BS degree in Mechanical or Electrical Engineering, or a related field or equivalent professional experience
Two or more years of experience in a data center or other critical environment.
One or more years of experience with CMMS, ticketing, and monitoring platforms, such as ScienceLogic, ServiceNow, or similar applications
One or more years of experience with monitoring systems such as BMS and EPMS
Knowledgeable in the use of Configuration Management Database (CMDB)
Proficient with Microsoft Office Suite
Knowledgeable with or willing to learn the required software applications
US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

Thorough understanding of QTS products and services with in-depth knowledge of service now and Nuvolo.
Strong critical environment background.

KNOWLEDGE, SKILLS, AND ABILITIES

Team-oriented, driven and energetic professional who enjoys building and growing capabilities within the business.
Must be capable to handle multiple simultaneous tasks under pressure while maintaining composure service and a professional demeanor
Ability to make reliable decisions during high-pressure situations
Excellent verbal, written and listening skills in working with technical and non-technical people
Strong analytical and critical thinking skills
Ability to work independently as well as being a strong team player
Ability to work with frequent interruptions and refocus quickly
Ability to work and thrive in a matrix organization
Ability to make informative decisions to implement and carry out goals
Able to maintain a sense of urgency

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.
This position is bonus eligible.

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Virginia. Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Virginia, is:

Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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More about this job

Skills

ServiceNow
BASIC
Electrical engineering
CMMS
Microsoft Office
Critical thinking
Work independently

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