Jobs in the United States

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Added 1 min ago
TT
Founding Backend Software Engineer
True Talent Solutions Partners
San Francisco, CA
- $225,000 to $275,000 USD / year
Join a small team building generative AI technology for video creation. As a founding backend engineer, you will shape core systems and technical practices while working closely with…
Added 3 mins ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $24.05 to $63 USD / hour
…for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also…
Added 3 mins ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Software Engineer, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $24.05 to $63 USD / hour
…for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also…
Added 3 mins ago
AE
Campus Undergraduate Full-Time Engineer - 2027 Software Engineer I, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $78,000 to $124,750 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As a Software Engineer in the full-time Technology Graduate Program, you’ll join a…
Added 3 mins ago
AE
Campus Graduate Masters Full-Time Engineer - 2027 Software Engineer II, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $89,250 to $150,250 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As a Software Engineer in the full-time Technology Graduate Program, you’ll join a…
Added 4 mins ago
Apps Development Group Manager - Senior Vice President
Citigroup
Tampa, FL
You will act as a hands-on architect, engineer, and partner to cross functional teams - including Data Engineering, Architecture, Enterprise Platforms, and Product - defining the technical…
Added 4 mins ago
Site Reliability Engineer - Vice President
Citigroup
Tampa, FL
The Site Reliability Engineer is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology…
Added 4 mins ago
Software Engineer III - Full-stack Developer with Anthropic Experience
Deloitte
Miami, FL · Tampa, FL
Software Engineer III with Agentic AI Experience, AI & Engineering/Engineering as a Service
Added 4 mins ago
Lead Product Forward Deployed Engineer (pFDE) - Products & Platforms
Deloitte
Tampa, FL · Miami, FL
We are looking for a highly skilled and client-facing Forward Deployed Engineer (FDE) to sit at the intersection of engineering excellence and customer partnership. In this role, you will…
Added 44 mins ago
Lead ML/AI Engineer
TailorCare
United States
As Lead ML/AI Engineer, you will be the technical lead for the platform that turns model output into action. You will set the engineering standards for our decisioning, streaming, and ML…
Added 47 mins ago
Lead Front End Software Engineer - Vice President
Citigroup
Jersey City, NJ
As a Lead Front End Software Engineer, you will drive the design and delivery of modern web applications using JavaScript and Angular within Citi's Technology organization. You will own the…
Added 1 hour ago
Platform Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Washington, DC
Everyone is trying to "harness the cloud," but not everyone can make it work alongside the on-premises infrastructure that real missions still depend on. As a Platform Engineer, you'll…
Added 1 hour ago
TT
Founding AI Agent Engineer
True Talent Solutions Partners
San Francisco Bay Area, CA
- $150,000 to $220,000 USD / year
- Zero to four years of experience as a software engineer, agent engineer, or applied AI engineer.
Added 1 hour ago
TT
Senior Forward Deployed Engineer
True Talent Solutions Partners
New York, NY
- $170,000 to $205,000 USD / year
As a Senior Forward Deployed Engineer, you will lead technical delivery of production AI agent deployments for healthcare and life sciences organizations. You will work directly with…
Added 1 hour ago
Electrical QA/QC- Data Center
Actalent
Port Washington, WI
…Full-TimeAbout the OpportunityWe are seeking a motivated Project Engineer to join the project team in Mount Pleasant, Wisconsin. This role offers the opportunity to work on a large-scale,…
Added 1 hour ago
Project Engineer- Data Center Construction
Actalent
Port Washington, WI
…Full-TimeAbout the OpportunityWe are seeking a motivated Project Engineer to join the project team in Mount Pleasant, Wisconsin. This role offers the opportunity to work on a large-scale,…
Added 1 hour ago
Cloud Engineer, Specialist
Vanguard
Malvern, PA
As an AI/ML Platform Engineer, you will build and support the cloud infrastructure, deployment pipelines, and observability capabilities that enable reliable delivery of AI and machine…
Added 1 hour ago
Management Consultant - Data Engineer
IBM
Philadelphia, PA
As a Data Engineer specializing in Data Platforms-Databricks, you will play a critical role in building and enhancing the Databricks platform for client's Data and AI use cases. This…
Added 2 hours ago
AI/ML Machine Learning Engineer
Children's Healthcare of Atlanta, Inc.
United States
The AI Machine Learning Engineer bridges the gap between data science and implementation. They support data scientists and clinical informaticists in the development, deployment and…
Added 2 hours ago
J
Bridge EIT
Jobot
North Canton, OH · Columbus, OH · Indianapolis, IN
- $70,000 to $100,000 USD / year
We are seeking a Bridge Engineer to support the design, inspection, and delivery of bridge and transportation structure projects. This position offers hands-on exposure to both structural…
Added 2 hours ago
Sr Systems Engineer
Apex Systems, Inc
Bentonville, AR
Added 2 hours ago
Y
Platform Engineer
Yuzu
New York City, NY
- $160,000 to $240,000 USD / year
Platform’s customer is the rest of engineering. We are looking for a product-minded engineer who will specialize in platform at Yuzu. You will ship application code, cloud infrastructure,…
Added 2 hours ago
Product Engineer
Yuzu
New York City, NY
Yuzu exists because healthcare infrastructure is broken. Not because the problems are inherently hard, but because bad incentives have made simple processes complicated. We're building the…
Added 2 hours ago
TT
Robotics Software Engineer
True Talent Solutions Partners
Watertown, MA
- $130,000 to $180,000 USD / year
- Work across firmware, robotics software, and cloud infrastructure to solve high-priority technical challenges.
Added 2 hours ago
Management Consultant - Data Engineer
IBM
JEFFERSON CITY, MO · Kansas City, MO
As a Data Engineer specializing in Data Platforms-Databricks, you will play a critical role in building and enhancing the Databricks platform for client's Data and AI use cases. This…

Quality Technology Services, LLC

OSC Facilities Support Engineer I

United States

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Job details

Posting language: English
Posted: Oct 31, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Operations Service Center Facilities Support Engineer I (FSE) will be primarily responsible for all facilities’ major incident management, monitoring a dashboard for EMPS/BMS alarms, hands-off remote troubleshooting support, change control, procedural compliance and review, and assisting with facilities program and application data integrity. Other duties and responsibilities will be assigned by management as needed.

The Operations Service Center is a 7 x 24 x 365 organization, which means the position requires shift work. The OSC staffs for business needs, therefore, your shift could change.

RESPONSIBILITIES, other duties may be assigned.

Able to run, coordinate a Major Incident bridge, create an incident review report (IRR).
Answer phones to respond to facility requests.
Provide technical support to troubleshoot facility issue.
Respond to alarms and take appropriate action to correct the problem or escalate based on the Facilities Operations Service Center policy.
Able to correlate changes that are causing alarms.
Provide resolution or escalation for incidents as required by QTS Service Level Agreements.
Conduct basic troubleshooting and provide detailed notes when escalation is required.
Thorough understanding of QTS products and services with in-depth knowledge of service now and Nuvolo.
Identifies opportunities for value-added process improvement.
Awareness of when to send customer communication based on impact on the customer.
Identify patterns that could potentially lead to issues and escalate or resolve them as needed.
Accountable for the status of created tickets, follow-through, resolution, and closure.
Follow-up with inquiries not immediately resolved.
Ability to work flexible hours including weekends and holidays.

BASIC QUALIFICATIONS

AAS or BS degree in Mechanical or Electrical Engineering, or a related field or equivalent professional experience
Two or more years of experience in a data center or other critical environment.
One or more years of experience with CMMS, ticketing, and monitoring platforms, such as ScienceLogic, ServiceNow, or similar applications
One or more years of experience with monitoring systems such as BMS and EPMS
Knowledgeable in the use of Configuration Management Database (CMDB)
Proficient with Microsoft Office Suite
Knowledgeable with or willing to learn the required software applications
US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

Thorough understanding of QTS products and services with in-depth knowledge of service now and Nuvolo.
Strong critical environment background.

KNOWLEDGE, SKILLS, AND ABILITIES

Team-oriented, driven and energetic professional who enjoys building and growing capabilities within the business.
Must be capable to handle multiple simultaneous tasks under pressure while maintaining composure service and a professional demeanor
Ability to make reliable decisions during high-pressure situations
Excellent verbal, written and listening skills in working with technical and non-technical people
Strong analytical and critical thinking skills
Ability to work independently as well as being a strong team player
Ability to work with frequent interruptions and refocus quickly
Ability to work and thrive in a matrix organization
Ability to make informative decisions to implement and carry out goals
Able to maintain a sense of urgency

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.
This position is bonus eligible.

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Virginia. Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Virginia, is:

Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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More about this job

Skills

ServiceNow
BASIC
Electrical engineering
CMMS
Microsoft Office
Critical thinking
Work independently

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