Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Sales Engineering Intern, Summer 2027
Rubrik Job Board
Austin, TX
Rubrik (NYSE: RBRK) is the Security and AI Operations Company, delivering one platform built at the intersection of data, identity, and AI. The platform enables agentic cyber resilience and…
Added just now
Clinical Business Development Director - SNF
Teton.ai
Remote, United States
…chief nursing and clinical officers, as well as with regional operations leaders, CEOs and CFOs. You've run a unit or a building, so you can show how Teton changes night shifts, fall…
Added just now
Maintenance Technician
Elanco US Inc.
Clinton, IN
Foster a positive working culture through effective communication and partnerships with operations to ensure jobs are carried to completion and supported during start-up.
Added just now
Java Angular Developer
Infosys
United States
…stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital…
Added 2 mins ago
MS
Product Manager II - Data Strategy & Solutions - Digital and Technology Partners - Hybrid/Onsite
Mount Sinai Health System
New York, NY
- $132,000 to $198,065 USD / year
Product management, analytics, data analytic, data operations, project management, or related roles
Added 3 mins ago
NM
Practice Manager (ICC), Full Time
Northwestern Memorial Healthcare
Crystal Lake, IL
- $39.78 to $59.67 USD / hour
- Full-time
The Practice Manager (Immedicate care) is responsible for planning, directing and monitoring operations to achieve excellence in the delivery of patient care in a specialty physician…
Added 3 mins ago
Controller
EBSCO Industries Inc
Panama City Beach, FL
…vacation rentals, commercial retail and leasing, and related…
Added 4 mins ago
Cybersecurity Architect, Post-Quantum Cryptography (PQC)
Citi
JACKSONVILLE, FL · Jacksonville, FL · Jacksonville
…the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the…
Added 5 mins ago
Sales Operations Manager
Linqia
San Francisco, CA
The Business/Sales Operations Manager will oversee the planning, execution, and monitoring of short- and long-term projects, including sales proposals and company-wide…
Added 5 mins ago
Facilities Operations Leader
Stitch Fix
Atlanta, GA
…that helps clients feel confident and seen. The Facilities Operations team (FacOps) is responsible for maintaining the equipment, systems, and infrastructure that keep our fulfillment…
Added 6 mins ago
W
Shipping Supervisor
Worldpac
Forest Park, GA
- $85,000 to $103,000 USD / year
About the Role Keep customer orders moving. As our Shipping Supervisor, you will lead outbound picking and shipping operations in the Distribution Center so every order is processed…
Added 6 mins ago
W
Receiving Supervisor
Worldpac
Forest Park, GA
- $85,000 to $103,000 USD / year
…As our Receiving Supervisor, you will lead daily receiving operations in the Distribution Center, overseeing the unloading, processing, inspection, and staging of inbound shipments. You…
Added 6 mins ago
J
Project Manager
Jobot
West Los Angeles, CA
- $55 to $62 USD / hour
Added 6 mins ago
J
Senior QA / Test Automation Engineer
Jobot
Gaithersburg, MD
- $150,000 USD / year
…cloud-native software solutions that support critical aviation…
Added 7 mins ago
Supervisor - Airport Operations
Employment Application
CA
…making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single…
Added 8 mins ago
C
Senior Security Engineer, DFIR
ClickUp
Remote, United States
- $160,000 to $210,000 USD / year
You will support this mission by thinking like a developer, breaking down a problem that we face, testing a method to approach it with automation, and implementing solutions that yield…
Added 8 mins ago
26-1139: Process Analyst - Herndon, VA
Navitas Business Consulting
Herndon, VA
…documentation, assessment activities, stakeholder engagement, governance operations, and maintenance of program artifacts. This role will also support AI/ML governance efforts by helping…
Added 8 mins ago
26-1138: Customer Service Governance Analyst - Herndon, VA
Navitas Business Consulting
Herndon, VA
Define governance policies for AI-powered customer service capabilities, including chatbots, virtual agents, and AI-assisted service desk operations.
Added 8 mins ago
Director, Workforce Planning & Organizational Design
Crusoe
San Francisco, CA · Seattle, WA
…Success, Talent Management, Compensation, Recruiting, People Operations and People Science & Workforce Intelligence. You will bring specialized workforce planning and organizational design…
Added 8 mins ago
Business Operations Lead
GiveCampus
United States
GiveCampus is looking for a Business Operations Lead. Business Operations at GiveCampus is inspired by Claire Hughes Johnson’s take in Scaling People, where she describes it as “a team…
Added 8 mins ago
Executive Supply Chain FLIGHT DECK Leader
General Electric Company
United States
…physical flow (distribution, materials readiness, supplier…
Added 8 mins ago
C&SC Quality Operations Leader
General Electric Company
United States
The Quality Operations Leader drives enterprise quality performance by owning FLIGHT DECK operating cadences, advancing problem-solving capabilities, and deploying strategic initiatives.…
Added 8 mins ago
Military Officer Leadership Program (MOLP) – Supply Chain
General Electric Company
United States
…rotational assignments and broad exposure across Supply Chain and Operations. Participants will build leadership capability, strengthen business acumen, and develop functional depth through…
Added 9 mins ago
Director, CRM Sales
ServiceNow
Remote, United States
Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength…
Added 10 mins ago
Associate General Counsel, GTM & Commercial Legal
Qualtrics
Remote, United States
…legal strategy for enterprise commercial contracting, partner operations, and go-to-market motions. You will partner shoulder-to-shoulder with our Chief Revenue Officer, Sales Operations,…

Quality Technology Services, LLC

Manager, Critical Operations

United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Manager, Critical Operations is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This role will support the electrical, mechanical, FLS (Fire, Life, Safety), and DCIM (Data Center Infrastructure management) platforms, and building and housekeeping items from a site operations standpoint. This role will collaborate with the Engineering Manager on technical operations and daily facility needs. This role will own the strategic projects and continuous improvement site items. This leader should have experience with mechanical and electrical data center infrastructure, codes, regulations, required and applied safety standards and practices, as well as data center remote hands and customer support. This role will oversee the teams who perform preventative and corrective maintenance on critical mechanical and electrical equipment. This role will suggest, plan, and implement measures that increase the energy efficiency of the facility.

This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Maintain, establish, and implement facility policies, procedures and organizational structure within the boundaries established by senior management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.

Develop and maintain efficient maintenance matrixed operations utilizing maintenance governance, standards utilizing in-house staffing and vendor support to provide 100% up-time of all mechanical, electrical, life safety, monitoring, and control systems. This includes, but is not limited to, developing, and coordinating maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and accounting practices.

Development of emergency response planning, response management and reporting of incident and emergency situations for all mechanical, electrical, associated controls and plumbing systems. Develop, direct, and monitor short-term and long-range business plans consistent with overall profit and growth objectives of the company that establishes operations standards for cost control, waste reduction, quality, safety, and an environmentally friendly community partner.

Manage and oversee the execution of building and site cleanliness and preservation operations.

Development and management of an effective operating and capital budget.

Oversee operations budget to ensure compliance with organizational expenditure requirements.

Partner with Development, Sales, Implementation, and Solutions Engineers to deploy and maintain customer environments.

Conduct Sales and Customer tours and audits.

Ensure the pro-active delivery of corporate services support, power services, COT (Critical Operations Technicians) headcount projections, planning, budgeting, capital projects, maintenance, and business continuity/disaster recovery.

Help negotiate improvement project contracts as needed on leased and owned real estate.

Confer with professional operations staff subject matter experts (SME’s) to find resolution to operational problems, develop and authorize operational procedures and approve all major estimates.

Utilize comparative evaluations between mechanical, electrical, and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through benchmarking and the utilization of best practices.

Ensure facilities’ mechanical, electrical, controls, monitoring, and fire-life safety systems compliance with all governmental regulatory operating guidelines.

Obtain and keep current all necessary licenses, permits and certifications as required.

Supervise, train, develop and coach employees.

Works with direct reports to establish performance goals, monitors progress, and advises on ways to enhance their professional development and success.

Facilitate Data Center space and cable plant design, implementation, and maintenance.

Ensure teams performing equipment installs, managing tickets, communicating, completing tasks pertaining to computer hardware and/or software, and all incidents are resolved in a timely manner.

BASIC QUALIFICATIONS

Five or more years workplace or professional equivalent experience.

Five or more years people leadership experience.

PREFERRED QUALIFICATIONS

Seven or more years data center environment or professional equivalent experience.

Five or more years people leadership experience in a data center environment.

Bachelor or Master degree in Business, Engineering, Architecture, Military Schooling, or professional equivalent experience

KNOWLEDGE, SKILLS, AND ABILITIES

Exceptional customer service

Ability to analyze the operation of various systems, determine the cause of any problems or malfunctions and take corrective action as required.

Ability to manage complex situations during off management hours - single point of contact.

Strong written, verbal, and interpersonal skills

Ability to effectively lead a team environment.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This role may be bonus and equity eligible.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

Apply About employer

More about this job

Skills

BASIC
Leadership
Customer service
Interpersonal skills
Lead a team

Report this job