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Added 1 min ago
IG
Operations Project Manager
Insight Global
Chanhassen, MN
- From $114 USD / hour
- Plant Leadership Experience: Previous Operations Manager, Manufacturing Manager, Production Manager, Shop Floor Supervisor, or similar experience.
Added 1 min ago
Prime Contacts Administrator
Bechtel
Lake Charles, LA
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 2 mins ago
ES
Field Technician
E Source
Nashville, TN
- $40,000 to $50,000 USD / year
…reports, and maintain equipment - helping ensure our field operations are effective, safe, and well-documented. This role is ideal for someone who enjoys hands-on, detail-oriented field…
Added 3 mins ago
Maintenance & Reliability Manager - Paper Manufacturing
Twin Rivers Paper Company LLC
Little Falls, NY
Partner with Operations to prioritize work, plan outages, and coordinate major repairs
Added 3 mins ago
Transportation Manager
Performance Food Group
OH
As a Transportation Manager, you will co-direct all functions of the Transportation Department; including creating and managing the annual business plans. You will manage drivers, routes,…
Added 3 mins ago
RU
Sr Technical Project Manager
Randstad USA
Pennington, NJ
- $41.39 to $51.39 USD / hour
Partner with Technology, Risk, Audit, Compliance, Infrastructure, Application Development, and Operations teams to define requirements, manage dependencies, and drive issue resolution.
Added 3 mins ago
Project Delivery Engineer, Military Services Group
American Water
Fort Belvoir, VA
…services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage…
Added 3 mins ago
Principal, Business Development
American Water
McMurray, PA
…services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage…
Added 3 mins ago
Manager, Treatment
American Water
Bridgewater, NJ
American Water is current seeking a Manager, Treatment in our Bridgewater, NJ location. The Manager, Treatment is responsible for providing leadership, direction, and oversight for water…
Added 3 mins ago
AW
Engineering Project Manager
American Water
Pacific Grove, CA
- $85,000 to $102,000 USD / year
The Engineering Project Manager is responsible for various project management activities and tasks for water and wastewater utility projects focused on engineering planning, design,…
Added 3 mins ago
Contract Compliance Specialist
American Water
Belleville, IL
Review contractor job site/post evaluations, in pursuit of the Company goal of 100% completion: assist the operations & safety staff in tracking completion and identifying gaps.Grow…
Added 3 mins ago
Associate, Engineering Project Manager
American Water
St Louis, MO
…services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage…
Added 4 mins ago
Senior Manager, AI Engineering
Scotiabank
Dallas, TX
We are seeking a Senior Manager to lead multidisciplinary engineering teams delivering AI and agentic solutions across Canadian Banking, International Banking, Global Banking and Markets…
Added 6 mins ago
A
Environmental Remediation Area Manager
AECOM
Remote, United States
- $131,000 to $165,000 USD / year
…helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâs most complex challenges and build legacies for…
Added 6 mins ago
A
Environmental Remediation Area Manager
AECOM
Indianapolis, IN
- $131,000 to $165,000 USD / year
…helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for…
Added 6 mins ago
A
Environmental Remediation Area Manager
AECOM
Cleveland, OH
- $131,000 to $165,000 USD / year
…helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for…
Added 6 mins ago
A
Environmental Remediation - Area Manager
AECOM
Louisville, KY
- $131,000 to $165,000 USD / year
…helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for…
Added 6 mins ago
A
Environmental Remediation Area Manager
AECOM
Chicago, IL
- $131,000 to $165,000 USD / year
…helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for…
Added 6 mins ago
HU
Combo Operator - Crossbore
Hydromax USA
Charlotte, NC
- $30 to $35 USD / hour
…services and solutions, empowering utilities to maximize their infrastructure investments. Our mission is to enhance the safety, sustainability, and reliability of the nation's energy…
Added 6 mins ago
Lead Janitorial Cleaner
ABM US
Edmond, OK · Oklahoma City, OK
We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and…
Added 7 mins ago
IT Field Services Engineer
Skanska USA
Durham, NC
…mobilization and demobilization as assigned by the Regional Manager in their region. All of these responsibilities will need to be performed in a highly professional…
Added 7 mins ago
Enterprise Demand Generation Lead - North America
Fivetran
United States
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data - from the moment data moves, through every transformation, to the…
Added 8 mins ago
Growth Marketing Manager, Paid Demand & ABM
AssemblyAI
United States
We're hiring a Growth Marketing Manager to run paid programs aimed at our target accounts. That means account-based marketing through paid channels, for new logos and for existing customers…
Added 9 mins ago
TT
Electronic Services Technician - Apprentice
The Town of Ocean City, MD
Ocean City, MD
- $20.74 to $25.47 USD / hour
…The on-call schedule will be managed by Electronic Services Manager and approved by the Emergency Services Director. Employee(s) will be available by phone, text or email at all times, and…
Added 10 mins ago
Security Systems Project Manager
Silver Star Protection Group LLC
Rolling Meadows, IL
Position Title: Security Systems Project Manager

Quality Technology Services, LLC

Manager, Critical Operations

United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Manager, Critical Operations is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This role will support the electrical, mechanical, FLS (Fire, Life, Safety), and DCIM (Data Center Infrastructure management) platforms, and building and housekeeping items from a site operations standpoint. This role will collaborate with the Engineering Manager on technical operations and daily facility needs. This role will own the strategic projects and continuous improvement site items. This leader should have experience with mechanical and electrical data center infrastructure, codes, regulations, required and applied safety standards and practices, as well as data center remote hands and customer support. This role will oversee the teams who perform preventative and corrective maintenance on critical mechanical and electrical equipment. This role will suggest, plan, and implement measures that increase the energy efficiency of the facility.

This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Maintain, establish, and implement facility policies, procedures and organizational structure within the boundaries established by senior management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.

Develop and maintain efficient maintenance matrixed operations utilizing maintenance governance, standards utilizing in-house staffing and vendor support to provide 100% up-time of all mechanical, electrical, life safety, monitoring, and control systems. This includes, but is not limited to, developing, and coordinating maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and accounting practices.

Development of emergency response planning, response management and reporting of incident and emergency situations for all mechanical, electrical, associated controls and plumbing systems. Develop, direct, and monitor short-term and long-range business plans consistent with overall profit and growth objectives of the company that establishes operations standards for cost control, waste reduction, quality, safety, and an environmentally friendly community partner.

Manage and oversee the execution of building and site cleanliness and preservation operations.

Development and management of an effective operating and capital budget.

Oversee operations budget to ensure compliance with organizational expenditure requirements.

Partner with Development, Sales, Implementation, and Solutions Engineers to deploy and maintain customer environments.

Conduct Sales and Customer tours and audits.

Ensure the pro-active delivery of corporate services support, power services, COT (Critical Operations Technicians) headcount projections, planning, budgeting, capital projects, maintenance, and business continuity/disaster recovery.

Help negotiate improvement project contracts as needed on leased and owned real estate.

Confer with professional operations staff subject matter experts (SME’s) to find resolution to operational problems, develop and authorize operational procedures and approve all major estimates.

Utilize comparative evaluations between mechanical, electrical, and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through benchmarking and the utilization of best practices.

Ensure facilities’ mechanical, electrical, controls, monitoring, and fire-life safety systems compliance with all governmental regulatory operating guidelines.

Obtain and keep current all necessary licenses, permits and certifications as required.

Supervise, train, develop and coach employees.

Works with direct reports to establish performance goals, monitors progress, and advises on ways to enhance their professional development and success.

Facilitate Data Center space and cable plant design, implementation, and maintenance.

Ensure teams performing equipment installs, managing tickets, communicating, completing tasks pertaining to computer hardware and/or software, and all incidents are resolved in a timely manner.

BASIC QUALIFICATIONS

Five or more years workplace or professional equivalent experience.

Five or more years people leadership experience.

PREFERRED QUALIFICATIONS

Seven or more years data center environment or professional equivalent experience.

Five or more years people leadership experience in a data center environment.

Bachelor or Master degree in Business, Engineering, Architecture, Military Schooling, or professional equivalent experience

KNOWLEDGE, SKILLS, AND ABILITIES

Exceptional customer service

Ability to analyze the operation of various systems, determine the cause of any problems or malfunctions and take corrective action as required.

Ability to manage complex situations during off management hours - single point of contact.

Strong written, verbal, and interpersonal skills

Ability to effectively lead a team environment.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This role may be bonus and equity eligible.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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More about this job

Skills

BASIC
Leadership
Customer service
Interpersonal skills
Lead a team

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