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Added just now
CO
Data Engineer II
City of Boise
Boise, ID
- $76,065.6 to $90,322.96 USD / year
Plan, upgrade, and maintain database infrastructure for availability and scalability
Added just now
IT Field Services Engineer
Skanska USA
Durham, NC
…Inc., Skanska USA Commercial Development Inc., and Skanska Infrastructure Development Inc. (collectively “Skanska USA”). As such, Skanska HR is the sole authorized representative of Skanska…
Added 1 min ago
Enterprise Demand Generation Lead - North America
Fivetran
United States
Experience marketing data infrastructure, analytics, developer tools, or other technical B2B products.
Added 1 min ago
SO
Accounts Payable Specialist
Salas O'Brien
Remote, United States
- $60,000 to $65,000 USD / year
…building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and…
Added 1 min ago
Science & Technology - HPC DevOps Engineer Intern - Summer 2027
Corning
Corning, NY
…organization’s HPC environment. The intern will help build and refine Infrastructure as Code templates and CI/CD workflows using AWS, Terraform/OpenTofu, GitLab CI/CD, SLURM, and…
Added 1 min ago
Sr. Firmware Engineer II
Samsara
Remote, United States
…Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and…
Added 1 min ago
Leasing Manager
Prologis Management LLC
Orlando, FL
…throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply…
Added 1 min ago
Product Marketing Manager
AssemblyAI
United States
3–5 years in B2B product marketing, ideally with experience owning launches and positioning at a developer-focused, API-first, or AI company. We value non-traditional paths (former sales…
Added 1 min ago
Growth Marketing Manager, Paid Demand & ABM
AssemblyAI
United States
Added 1 min ago
GT
Internal Communications Manager (51379)
Gradian Thermal Solutions
Maple Grove, MN
- $110,000 to $150,000 USD / year
…that while we're developing the technologies critical for AI infrastructure to scale, our culture remains people-first by…
Added 2 mins ago
WI
Principal, Software Engineer - Walmart Data Ventures
Walmart Inc.
United States
- $132,000 to $264,000 USD / year
…by delivering scalable, cloud-native solutions and reusable infrastructure components that support long-term technical roadmaps. This role drives the full software development lifecycle…
Added 2 mins ago
WI
Staff, Software Engineer
Walmart Inc.
United States
- $143,000 to $286,000 USD / year
…and deployment of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This role drives the full software lifecycle, applying cloud-native architecture…
Added 4 mins ago
A
Devsecops Engineer
Actalent
Wilmington, MA
- $70 to $100 USD / hour
…ensuring secure coding practices and comprehensive application and infrastructure security. The engineer will focus on software supply chain security, identity and access management, audit…
Added 4 mins ago
Senior Manager - Contracts
GE Vernova
Boston, MA · Niskayuna, NY · Washington, DC
Candidates should be aware that this role involves a client's critical infrastructure; shortlisted candidates would therefore be subject to heightened security checks as directed by our…
Added 4 mins ago
Senior Curriculum Engineer
MinIO
Remote, United States
…technical audiences: data engineers, developers building agents, AI infrastructure engineers accelerating performance with MemKV, storage administrators, and the partner and internal…
Added 4 mins ago
Impact Fees and Special Assessments Project Manager
Benesch
Fort Lauderdale, FL · Jacksonville, FL · Miami, FL · Tallahassee, FL · Tampa, FL
Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providing…
Added 5 mins ago
System Security Engineer
BAE Systems
Hill AFB, UT
…confidentiality, integrity, and availability of information and infrastructure by identifying vulnerabilities, implementing security measures, and responding to security…
Added 5 mins ago
Software Engineer III, Cloud Infrastructure
MyFitnessPal
Remote, United States
The Infrastructure team is responsible for architecting and operating the cloud and edge platforms that power all of our production and internal services. We are looking to evolve the…
Added 5 mins ago
SA
System Support Engineer
State Air Resources Board
CA
- $6,513 to $10,537 USD / month
Added 8 mins ago
AK
IT Engineer
ALBERTINA KERR CENTERS
Portland, OR
- $32 to $36 USD / hour
…support, and continuous improvement of Albertina Kerr's technology infrastructure and…
Added 8 mins ago
AF
26-27 RI Director of School Operations
Achievement First
Providence, RI
- $97,167 to $126,781 USD / year
Added 9 mins ago
CPS Conservatorship Worker
TX-HHSC-DSHS-DFPS
BEEVILLE, TX
Added 9 mins ago
Operations Supervisor
Badger
Chicago, IL
Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing…
Added 10 mins ago
Senior Technology & Partnerships Manager
Tapestry
Mountain View, CA
…electric grid. We are tackling one of the world’s most important infrastructure challenges: helping the energy system become more visible, understandable, reliable, affordable, abundant,…
Added 11 mins ago
Senior Baseline Security Engineer (CIS & STIGs)
Phia LLC
United States
Experience with Infrastructure-as-Code tools, including CloudFormation or Terraform.

Quality Technology Services, LLC

Manager, Critical Operations

United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Manager, Critical Operations is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This role will support the electrical, mechanical, FLS (Fire, Life, Safety), and DCIM (Data Center Infrastructure management) platforms, and building and housekeeping items from a site operations standpoint. This role will collaborate with the Engineering Manager on technical operations and daily facility needs. This role will own the strategic projects and continuous improvement site items. This leader should have experience with mechanical and electrical data center infrastructure, codes, regulations, required and applied safety standards and practices, as well as data center remote hands and customer support. This role will oversee the teams who perform preventative and corrective maintenance on critical mechanical and electrical equipment. This role will suggest, plan, and implement measures that increase the energy efficiency of the facility.

This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Maintain, establish, and implement facility policies, procedures and organizational structure within the boundaries established by senior management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.

Develop and maintain efficient maintenance matrixed operations utilizing maintenance governance, standards utilizing in-house staffing and vendor support to provide 100% up-time of all mechanical, electrical, life safety, monitoring, and control systems. This includes, but is not limited to, developing, and coordinating maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and accounting practices.

Development of emergency response planning, response management and reporting of incident and emergency situations for all mechanical, electrical, associated controls and plumbing systems. Develop, direct, and monitor short-term and long-range business plans consistent with overall profit and growth objectives of the company that establishes operations standards for cost control, waste reduction, quality, safety, and an environmentally friendly community partner.

Manage and oversee the execution of building and site cleanliness and preservation operations.

Development and management of an effective operating and capital budget.

Oversee operations budget to ensure compliance with organizational expenditure requirements.

Partner with Development, Sales, Implementation, and Solutions Engineers to deploy and maintain customer environments.

Conduct Sales and Customer tours and audits.

Ensure the pro-active delivery of corporate services support, power services, COT (Critical Operations Technicians) headcount projections, planning, budgeting, capital projects, maintenance, and business continuity/disaster recovery.

Help negotiate improvement project contracts as needed on leased and owned real estate.

Confer with professional operations staff subject matter experts (SME’s) to find resolution to operational problems, develop and authorize operational procedures and approve all major estimates.

Utilize comparative evaluations between mechanical, electrical, and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through benchmarking and the utilization of best practices.

Ensure facilities’ mechanical, electrical, controls, monitoring, and fire-life safety systems compliance with all governmental regulatory operating guidelines.

Obtain and keep current all necessary licenses, permits and certifications as required.

Supervise, train, develop and coach employees.

Works with direct reports to establish performance goals, monitors progress, and advises on ways to enhance their professional development and success.

Facilitate Data Center space and cable plant design, implementation, and maintenance.

Ensure teams performing equipment installs, managing tickets, communicating, completing tasks pertaining to computer hardware and/or software, and all incidents are resolved in a timely manner.

BASIC QUALIFICATIONS

Five or more years workplace or professional equivalent experience.

Five or more years people leadership experience.

PREFERRED QUALIFICATIONS

Seven or more years data center environment or professional equivalent experience.

Five or more years people leadership experience in a data center environment.

Bachelor or Master degree in Business, Engineering, Architecture, Military Schooling, or professional equivalent experience

KNOWLEDGE, SKILLS, AND ABILITIES

Exceptional customer service

Ability to analyze the operation of various systems, determine the cause of any problems or malfunctions and take corrective action as required.

Ability to manage complex situations during off management hours - single point of contact.

Strong written, verbal, and interpersonal skills

Ability to effectively lead a team environment.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This role may be bonus and equity eligible.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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More about this job

Skills

BASIC
Leadership
Customer service
Interpersonal skills
Lead a team

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