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Added 9 mins ago
Business Manager, CHANEL Ready-To-Wear, Bergdorf Goodman
Saks
New York, NY
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the…
Added 11 mins ago
Program Director, Space Electromagnetic Warfare
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The Program Director owns end-to-end delivery of complex space electromagnetic warfare (EW) programs, from contract award through development, integration, test, deployment, and…
Added 18 mins ago
Manager, Enterprise Communications & Channels
Amentum
Dover, DE
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 18 mins ago
Data Center Facility Operations Area Director
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Partner with senior leadership in cross-functional organizations - resolving competing priorities and cross-functional tradeoffs at the regional and global level.
Added 18 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
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Added 18 mins ago
Manager, Talent & Organizational Development
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Added 18 mins ago
AI Operations Administrator - Gravitee - Remote US
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…others, stay nimble, dream big, own every outcome, and think global but act local – come join our…
Added 18 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
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Added 22 mins ago
DIESEL TECH B OGDEN, UT!
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Added 22 mins ago
Senior Quality Engineer
Medtronic
Salt Lake City, UT
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Added 22 mins ago
Branch Manager North Central Utah District
Wells Fargo
MAGNA, UT · SALT LAKE CITY, UT · BOUNTIFUL, UT · WEST VALLEY CITY, UT · WOODS CROSS, UT · CENTERVILLE, UT · KEARNS, UT
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 22 mins ago
Senior Manager, Client Excellence, Global Consulting Services
Deloitte
Salt Lake City, UT
Typically 12+ years of relevant experience in client program management, communications, or PMO/reporting functions, ideally within a large, global, matrixed professional-services…
Added 22 mins ago
Branch Manager Salt Lake East District
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HEBER CITY, UT · SALT LAKE CITY, UT · PARK CITY, UT · MURRAY, UT
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 22 mins ago
Branch Manager Salt Lake East District
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MURRAY, UT · SALT LAKE CITY, UT
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 22 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
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Salt Lake City, UT
Partner with the FAA Sr. Program Manager, project managers, and customers to resolve project challenges and support successful program execution.
Added 23 mins ago
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Added 23 mins ago
Data Center Facility Operations Area Director
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Salt Lake City, UT
Partner with senior leadership in cross-functional organizations - resolving competing priorities and cross-functional tradeoffs at the regional and global level.
Added 23 mins ago
Manager, Enterprise Communications & Channels
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Salt Lake City, UT
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 23 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
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Salt Lake City, UT
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 29 mins ago
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- $116,000 to $174,000 USD / year
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Added 30 mins ago
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Added 38 mins ago
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Added 38 mins ago
Wealth Relationship Manager Program SAFE Act - Hastings-On-Hudson
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Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.)
Added 38 mins ago
Lead Global Supply Management Commodity Manager Materials
GlobalFoundries
ROUND LAKE, NY

Quality Technology Services, LLC

Manager, Critical Operations

United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Manager, Critical Operations is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This role will support the electrical, mechanical, FLS (Fire, Life, Safety), and DCIM (Data Center Infrastructure management) platforms, and building and housekeeping items from a site operations standpoint. This role will collaborate with the Engineering Manager on technical operations and daily facility needs. This role will own the strategic projects and continuous improvement site items. This leader should have experience with mechanical and electrical data center infrastructure, codes, regulations, required and applied safety standards and practices, as well as data center remote hands and customer support. This role will oversee the teams who perform preventative and corrective maintenance on critical mechanical and electrical equipment. This role will suggest, plan, and implement measures that increase the energy efficiency of the facility.

This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Maintain, establish, and implement facility policies, procedures and organizational structure within the boundaries established by senior management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.

Develop and maintain efficient maintenance matrixed operations utilizing maintenance governance, standards utilizing in-house staffing and vendor support to provide 100% up-time of all mechanical, electrical, life safety, monitoring, and control systems. This includes, but is not limited to, developing, and coordinating maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and accounting practices.

Development of emergency response planning, response management and reporting of incident and emergency situations for all mechanical, electrical, associated controls and plumbing systems. Develop, direct, and monitor short-term and long-range business plans consistent with overall profit and growth objectives of the company that establishes operations standards for cost control, waste reduction, quality, safety, and an environmentally friendly community partner.

Manage and oversee the execution of building and site cleanliness and preservation operations.

Development and management of an effective operating and capital budget.

Oversee operations budget to ensure compliance with organizational expenditure requirements.

Partner with Development, Sales, Implementation, and Solutions Engineers to deploy and maintain customer environments.

Conduct Sales and Customer tours and audits.

Ensure the pro-active delivery of corporate services support, power services, COT (Critical Operations Technicians) headcount projections, planning, budgeting, capital projects, maintenance, and business continuity/disaster recovery.

Help negotiate improvement project contracts as needed on leased and owned real estate.

Confer with professional operations staff subject matter experts (SME’s) to find resolution to operational problems, develop and authorize operational procedures and approve all major estimates.

Utilize comparative evaluations between mechanical, electrical, and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through benchmarking and the utilization of best practices.

Ensure facilities’ mechanical, electrical, controls, monitoring, and fire-life safety systems compliance with all governmental regulatory operating guidelines.

Obtain and keep current all necessary licenses, permits and certifications as required.

Supervise, train, develop and coach employees.

Works with direct reports to establish performance goals, monitors progress, and advises on ways to enhance their professional development and success.

Facilitate Data Center space and cable plant design, implementation, and maintenance.

Ensure teams performing equipment installs, managing tickets, communicating, completing tasks pertaining to computer hardware and/or software, and all incidents are resolved in a timely manner.

BASIC QUALIFICATIONS

Five or more years workplace or professional equivalent experience.

Five or more years people leadership experience.

PREFERRED QUALIFICATIONS

Seven or more years data center environment or professional equivalent experience.

Five or more years people leadership experience in a data center environment.

Bachelor or Master degree in Business, Engineering, Architecture, Military Schooling, or professional equivalent experience

KNOWLEDGE, SKILLS, AND ABILITIES

Exceptional customer service

Ability to analyze the operation of various systems, determine the cause of any problems or malfunctions and take corrective action as required.

Ability to manage complex situations during off management hours - single point of contact.

Strong written, verbal, and interpersonal skills

Ability to effectively lead a team environment.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This role may be bonus and equity eligible.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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More about this job

Skills

BASIC
Leadership
Customer service
Interpersonal skills
Lead a team

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