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Added 1 min ago
A
Process Manager Sr
adecco
Mc Lean, VA
- $67.9 USD / hour
Adecco assists a local client recruiting for Senior Process Manager opportunities in Mc Lean VA 22102(Remote). This is an excellent opportunity to join an American bank holding company…
Added 1 min ago
DO
Field Accounting Supervisor
Department of Rehabilitation
United States
- $6,523 to $8,106 USD / month
Under the general direction of the Field Accounting Manager (Accounting Administrator I/SSM I), the Senior Accounting Officer (Supervisor) is primarily responsible for supervising…
Added 1 min ago
Clinical Science and Skills Instructional Manager
Virginia Tech
Roanoke, VA
The Clinical Science and Skills Instructional Manager provides instructional and programmatic management for Clinical Science and Skills education across the undergraduate medical education…
Added 2 mins ago
Marketing Events Manager
Coloplast A/S
Minneapolis, MN
The Marketing Events Manager serves as an integral part of the marketing team supporting the development and implementation of key marketing event strategy and execution. While partnering…
Added 3 mins ago
Box Truck Driver
WM
Chattanooga, TN
We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.
Added 3 mins ago
Engineering - Precast Formwork Checker
EFCO Forming & Shoring Solutions
Des Moines, IA
…members to participate in environmental, safety, and health program…
Added 3 mins ago
Engineering - Precast Formwork Checker
EFCO Forming & Shoring Solutions
Des Moines, IA
…members to participate in environmental, safety, and health program…
Added 3 mins ago
W
Strategy & Planning Lead, Fleet Operations
Wayve
United States
- $171,000 to $229,000 USD / year
- Build, maintain, and evolve planning models that connect workforce availability, vehicle capacity, utilization, and cost with testing and program needs.
Added 3 mins ago
Project Coordinator
CAI Cambium Assessment, Inc.
Remote, United States
In this role, you will oversee tasks delegated to you by the Program Manager and provide general administrative support for internal CAI teams as well as the client. The Project Coordinator…
Added 3 mins ago
TG
Maintenance Manager
Tailwind Group, Inc.
Mankato, MN
- $25.28 to $31.87 USD / hour
Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace…
Added 4 mins ago
MACHINE LEARNING ENGIENEER II (REMOTE)
The Home Depot
Remote, United States
This Position typically reports to Software Engineer Manager or Sr Software Engineer Manager
Added 4 mins ago
Network Specialist I
TX-HHSC-DSHS-DFPS
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…information technology systems. Work involves computer hardware and software technical support. Moves, adds, and changes equipment and monitoring of local area networks or wide area…
Added 4 mins ago
Claims Investigator
TX-HHSC-DSHS-DFPS
EL PASO, TX
The Office of Inspector General (OIG) Benefits Program Integrity (BPI) Claims Investigator II reports to the BPI unit manager/director. BPI Claims Investigators perform moderately complex…
Added 4 mins ago
Senior QA Automation Engineer
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Remote, United States
…AI-powered litigation technology suite. Planet Depos is building new software to replace a legacy platform, and we are shipping it every…
Added 5 mins ago
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Manager In Training
BlueWave | ClearWater: Careers
KATY, TX
- $16 to $18 USD / hour
Our Manager in Training program is designed to give you the hands-on experience, training, and leadership development needed to build a successful career in operations and management.
Added 5 mins ago
MC
Policies and Procedures Manager (Enterprise Risk & Compliance)
Metropolitan Council
St Paul, MN
- $46.18 to $74.94 USD / hour
How your work would contribute to the Twin Cities Region:As the Manager, you will have the exciting opportunity to support the Council’s move toward a more formal and disciplined risk and…
Added 5 mins ago
Project Engineer
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Indianapolis, IN
…leadership and establishing a vision to inspire the team to exceed program objectives. The position requires a strong engineering development background and collaboration across internal…
Added 5 mins ago
Sr. Contracts Manager
V2X
UNAVAILABLE
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Added 6 mins ago
Plumbing Service Manager
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Albuquerque, NM
We are seeking an experienced Plumbing Service Manager with a strong technical background in residential plumbing service. This is a hands-on leadership role for someone who understands the…
Added 6 mins ago
HVAC Service Manager
Mario Purchaser LLC
Albuquerque, NM
Experience using ServiceTitan or similar software a PLUS
Added 6 mins ago
Program Manager
Slater Consult
Oklahoma City
To support this growth, we are looking for a structured and technically minded Program Manager to lead customer programs involving hardware development, systems integration, manufacturing…
Added 6 mins ago
GSOC Manager @ AI Company
Allied Universal
San Francisco, CA
Allied Universal is looking to hire a Global Security Operations Center Manager at an AI company. The Global Security Operations Center (GSOC) Operations Manager is an experienced…
Added 6 mins ago
Account Manager -SMB Business Sales
Cellco Partnership
Middleton, WI
Understanding and selling groundbreaking integrated software solutions including Cloud, Security, ISP, VoIP and Google platforms.
Added 6 mins ago
Data Scientist II
BAE Systems
Rockville, MD
- Partner with software engineer, test engineers, test manager, and other stakeholders to translate business needs into technical data solutions
Added 7 mins ago
CO
Utilities Technician II
City of Boise
Boise, ID
- $21.41 to $25.42 USD / hour

Quality Technology Services, LLC

Manager, Critical Operations

United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Manager, Critical Operations is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This role will support the electrical, mechanical, FLS (Fire, Life, Safety), and DCIM (Data Center Infrastructure management) platforms, and building and housekeeping items from a site operations standpoint. This role will collaborate with the Engineering Manager on technical operations and daily facility needs. This role will own the strategic projects and continuous improvement site items. This leader should have experience with mechanical and electrical data center infrastructure, codes, regulations, required and applied safety standards and practices, as well as data center remote hands and customer support. This role will oversee the teams who perform preventative and corrective maintenance on critical mechanical and electrical equipment. This role will suggest, plan, and implement measures that increase the energy efficiency of the facility.

This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Maintain, establish, and implement facility policies, procedures and organizational structure within the boundaries established by senior management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.

Develop and maintain efficient maintenance matrixed operations utilizing maintenance governance, standards utilizing in-house staffing and vendor support to provide 100% up-time of all mechanical, electrical, life safety, monitoring, and control systems. This includes, but is not limited to, developing, and coordinating maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and accounting practices.

Development of emergency response planning, response management and reporting of incident and emergency situations for all mechanical, electrical, associated controls and plumbing systems. Develop, direct, and monitor short-term and long-range business plans consistent with overall profit and growth objectives of the company that establishes operations standards for cost control, waste reduction, quality, safety, and an environmentally friendly community partner.

Manage and oversee the execution of building and site cleanliness and preservation operations.

Development and management of an effective operating and capital budget.

Oversee operations budget to ensure compliance with organizational expenditure requirements.

Partner with Development, Sales, Implementation, and Solutions Engineers to deploy and maintain customer environments.

Conduct Sales and Customer tours and audits.

Ensure the pro-active delivery of corporate services support, power services, COT (Critical Operations Technicians) headcount projections, planning, budgeting, capital projects, maintenance, and business continuity/disaster recovery.

Help negotiate improvement project contracts as needed on leased and owned real estate.

Confer with professional operations staff subject matter experts (SME’s) to find resolution to operational problems, develop and authorize operational procedures and approve all major estimates.

Utilize comparative evaluations between mechanical, electrical, and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through benchmarking and the utilization of best practices.

Ensure facilities’ mechanical, electrical, controls, monitoring, and fire-life safety systems compliance with all governmental regulatory operating guidelines.

Obtain and keep current all necessary licenses, permits and certifications as required.

Supervise, train, develop and coach employees.

Works with direct reports to establish performance goals, monitors progress, and advises on ways to enhance their professional development and success.

Facilitate Data Center space and cable plant design, implementation, and maintenance.

Ensure teams performing equipment installs, managing tickets, communicating, completing tasks pertaining to computer hardware and/or software, and all incidents are resolved in a timely manner.

BASIC QUALIFICATIONS

Five or more years workplace or professional equivalent experience.

Five or more years people leadership experience.

PREFERRED QUALIFICATIONS

Seven or more years data center environment or professional equivalent experience.

Five or more years people leadership experience in a data center environment.

Bachelor or Master degree in Business, Engineering, Architecture, Military Schooling, or professional equivalent experience

KNOWLEDGE, SKILLS, AND ABILITIES

Exceptional customer service

Ability to analyze the operation of various systems, determine the cause of any problems or malfunctions and take corrective action as required.

Ability to manage complex situations during off management hours - single point of contact.

Strong written, verbal, and interpersonal skills

Ability to effectively lead a team environment.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This role may be bonus and equity eligible.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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