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Added 3 mins ago
Staff Plastics Engineer
Danaher
Chaska, MN
This position reports to the Senior Manager, Plastics Engineering and is part of the Global Hardware Engineering Organization located in Chaska, Minnesota and will be an on-site role.
Added 8 mins ago
MS
Principal Segment Development Manager
Micron Semiconductor Prds
Folsom, CA · San Jose, CA
- $171,000 to $337,000 USD / year
…family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.…
Added 8 mins ago
MS
Principal Account Manager, Hyperscaler
Micron Semiconductor Prds
San Jose, CA
- $142,800 to $287,700 USD / year
…family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.…
Added 15 mins ago
HH
Lead Creative Program Manager
Hinge Health
San Francisco, CA
- $150,000 to $206,800 USD / year
Hinge Health recognizes the importance of brand and creative as a strategic lever. As a Lead Creative Program Manager on the Brand, Creative & Content (BCC) team, you’ll architect and run…
Added 16 mins ago
AI
Product Manager - Data Engine
Applied Intuition
Sunnyvale, CA
- $175,000 to $250,000 USD / year
Data Engine powers the data workflows behind Applied Intuition's autonomy programs across Cars, Trucks, Industrials, and Defense. We are hiring a Senior Product Manager to make it a…
Added 23 mins ago
Commissioning Subject Matter Expert – Controls
IREN
Remote, United States
…input on designs, equipment and commissioning scopes. This is a program-level, senior individual-contributor role that stays with the Director rather than with one project, and it is one of…
Added 32 mins ago
FS
Health Services Director Memory Care
Frontier Senior Living
Green Valley, AZ
- $80,000 to $90,000 USD / year
The Health Services Director (RN, LVN, or LPN) qualifies for Performance Based Bonus Programs! Frontier Senior Living has established Performance Based Bonus programs for our community’s…
Added 33 mins ago
Customer Success Manager
ServiceTitan, Inc.
Remote, United States
…continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through…
Added 34 mins ago
Audit Manager II - Liquidity/Credit Risk
TD Bank, N.A.
NY · Mount Laurel, NJ · Greenville, SC
The Audit Manager II provides specialized expertise to help guide the planning, risk assessment, and execution of audits. This role plays an essential part in shaping the strategic…
Added 34 mins ago
Senior Product Manager (US)
TD Bank, N.A.
Southfield, MI · Jacksonville, FL
The Senior Product Development Manager is responsible for the launch of new TD Auto Finance products, programs and services from inception to delivery. This includes understanding the…
Added 37 mins ago
Claims Operations, Senior Manager Meritain TPA, Remote
CVS Health
Saint Paul, MN · Tallahassee, FL · Springfield, IL · Lansing, MI · Trenton, NJ · Albany, NY · Harrisburg, PA
Implements quality assurance programs to monitor and assess service quality and compliance with healthcare regulations and industry standards.
Added 40 mins ago
CV
Health Services Director Memory Care
Canyon Valley Memory Care
Green Valley, AZ
- $80,000 to $90,000 USD / year
The Health Services Director (RN, LVN, or LPN) qualifies for Performance Based Bonus Programs! Frontier Senior Living has established Performance Based Bonus programs for our community’s…
Added 44 mins ago
FC
BSA AML Senior Analyst
First Century Bank
Commerce, GA
- From $75,000 USD / year
First Century Bank is looking for a full time BSA AML Senior Analyst to join its BSA team in our Commerce, Georgia location. This individual will support monitoring, investigations, quality…
Added 47 mins ago
L
Night Operations Department Supervisor
Lowes
South Burlington, VT
- $26.5 to $29.65 USD / hour
Identifies any associate relations concerns and takes the appropriate action as needed, including elevating concerns to senior management or HR
Added 47 mins ago
SEO Specialist
DAC Group / Chicago Inc.
Chicago, IL
Keyword research to generate relevant keyword lists and themes for new and existing programs.
Added 49 mins ago
Senior Manager, Procurement - Capital Construction
GlaxoSmithKline LLC
Remote, United States
…contributing more broadly to GSK’s U.S. capital investment…
Added 49 mins ago
OO
Risk and Safety Manager I
Oklahoma Office of Juvenile Affairs
Oklahoma City, OK
- $80,000 USD / year
The Risk Manager is responsible for overseeing the organization’s comprehensive risk management and safety program, including insurance, safety, workers’ compensation, emergency response,…
Added 55 mins ago
Senior Learning & Development Trainer
Rosendin Electric, Inc
United States
The Senior L&D Trainer monitors the effectiveness of training on employees using individual or group performance results and typically reports to a manager. This is a senior level employee…
Added 1 hour ago
Director, Real Estate Projects
WSP
New York, NY · NY · Boston, MA · Richmond, VA · Charlotte, NC · Miami, FL · Washington, DC
As the Director, Real Estate Projects – East Region you will be a strong, motivated and flexible program manager with an ability to lead and manage a team of Project Implementation Managers…
Added 1 hour ago
Principle Procurement Specialist
RTX
Remote, United States
Skilled at engaging senior management, cross-functional teams, and program leaders on key business matters.
Added 1 hour ago
Senior Manager, Project Management - ACP Business Operations
RTX
United States
The Advanced Common Products (ACP) Portfolio is seeking a Senior Manager, Project Management to join our team onsite at the East Hermans Road, Building 801 facility in Tucson, Arizona.…
Added 1 hour ago
Engine Health Management Customer Support Technician (Onsite)
RTX
United States
We have an opportunity for an Engine Health Management (EHM) Services Operational Support Manager at our East Hartford, CT Campus. You will join the Connected Products and EHM Services team…
Added 1 hour ago
Associate Director, DT Sales & Distribution, Warehousing (Remote)
RTX
Remote, United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 1 hour ago
Sr. Program Manager - NSS
RTX
United States
The Undersea Portfolio within the Naval Systems and Sustainment (NSS) Sub-Strategic Business Unit is seeking a Program Manager to lead the Mine Detection and Sustainment program area. This…
Added 1 hour ago
Senior Product Owner in SAFe Environment-
RTX
United States
Experience working as an Agile Product Owner or Product Manager supporting program projects.

Quality Technology Services, LLC

Manager, Critical Operations

United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Manager, Critical Operations is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This role will support the electrical, mechanical, FLS (Fire, Life, Safety), and DCIM (Data Center Infrastructure management) platforms, and building and housekeeping items from a site operations standpoint. This role will collaborate with the Engineering Manager on technical operations and daily facility needs. This role will own the strategic projects and continuous improvement site items. This leader should have experience with mechanical and electrical data center infrastructure, codes, regulations, required and applied safety standards and practices, as well as data center remote hands and customer support. This role will oversee the teams who perform preventative and corrective maintenance on critical mechanical and electrical equipment. This role will suggest, plan, and implement measures that increase the energy efficiency of the facility.

This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

Maintain, establish, and implement facility policies, procedures and organizational structure within the boundaries established by senior management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.

Develop and maintain efficient maintenance matrixed operations utilizing maintenance governance, standards utilizing in-house staffing and vendor support to provide 100% up-time of all mechanical, electrical, life safety, monitoring, and control systems. This includes, but is not limited to, developing, and coordinating maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and accounting practices.

Development of emergency response planning, response management and reporting of incident and emergency situations for all mechanical, electrical, associated controls and plumbing systems. Develop, direct, and monitor short-term and long-range business plans consistent with overall profit and growth objectives of the company that establishes operations standards for cost control, waste reduction, quality, safety, and an environmentally friendly community partner.

Manage and oversee the execution of building and site cleanliness and preservation operations.

Development and management of an effective operating and capital budget.

Oversee operations budget to ensure compliance with organizational expenditure requirements.

Partner with Development, Sales, Implementation, and Solutions Engineers to deploy and maintain customer environments.

Conduct Sales and Customer tours and audits.

Ensure the pro-active delivery of corporate services support, power services, COT (Critical Operations Technicians) headcount projections, planning, budgeting, capital projects, maintenance, and business continuity/disaster recovery.

Help negotiate improvement project contracts as needed on leased and owned real estate.

Confer with professional operations staff subject matter experts (SME’s) to find resolution to operational problems, develop and authorize operational procedures and approve all major estimates.

Utilize comparative evaluations between mechanical, electrical, and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through benchmarking and the utilization of best practices.

Ensure facilities’ mechanical, electrical, controls, monitoring, and fire-life safety systems compliance with all governmental regulatory operating guidelines.

Obtain and keep current all necessary licenses, permits and certifications as required.

Supervise, train, develop and coach employees.

Works with direct reports to establish performance goals, monitors progress, and advises on ways to enhance their professional development and success.

Facilitate Data Center space and cable plant design, implementation, and maintenance.

Ensure teams performing equipment installs, managing tickets, communicating, completing tasks pertaining to computer hardware and/or software, and all incidents are resolved in a timely manner.

BASIC QUALIFICATIONS

Five or more years workplace or professional equivalent experience.

Five or more years people leadership experience.

PREFERRED QUALIFICATIONS

Seven or more years data center environment or professional equivalent experience.

Five or more years people leadership experience in a data center environment.

Bachelor or Master degree in Business, Engineering, Architecture, Military Schooling, or professional equivalent experience

KNOWLEDGE, SKILLS, AND ABILITIES

Exceptional customer service

Ability to analyze the operation of various systems, determine the cause of any problems or malfunctions and take corrective action as required.

Ability to manage complex situations during off management hours - single point of contact.

Strong written, verbal, and interpersonal skills

Ability to effectively lead a team environment.

The ability to acquire and apply job-related knowledge within set guidelines and expectations.

Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This role may be bonus and equity eligible.In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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